Priscilla was what customer service supposed to be about. She made my wife and I feel important…read moreand at home. You can tell she loves what she's doing! She deserves a raise and overall, she is the perfect person to be the first one anyone meets at the eye doctors office! Great representation!

Terrible customer service, they charged me $900 between my husband and I for 1 pair of glasses…read moreeach. This was in April and we still have not received our glasses.

I have called twice trying to make an appt after they notified me I was due for a check up. the…read morefirst attempt I was caller number 11 and hung up after waiting a few minutes with no progression . Today I'm waiting 40 minutes and about to hang up as I have been #2 now for the past 15 minutes. I am satisfield with Dr Breunig care but unwilling to deal with his office staff. Moving onto another Dr as there is no good reason to stay here.

Dr. Fisher is the third was amazing. I was scared to have cataract surgery was in and out. His…read moreoffice is fantastic. Everyone took good care of me and I can see you again. It's amazing. It was the best experience I ever had with my eyes thank you very much.

I had eye surgery performed by Dr. Welch and a follow up corrective procedure about a month later…read morefor my left eye and paid completely out of pocket for everything. I won't go into medically specific details about my health, but after a common eye procedure, corrective procedure, and follow ups I won't be going back. Vision is too important for me and I've had to result in looking elsewhere for help. I continue to see my main optometrist who is also a part of the main organization and is wonderfully fantastic, I only wish her colleagues shared her same level of compassion for patients; it could have saved us a few thousand dollars.

Very pleasant caring physician, great office staff 100 percent satisfied with vision after cataract…read moresurgery

I had cancer when I was young and ended up with cataracts in both eyes. Dr. Schemmer did the…read moresurgery on both and I can only say that my vision is once again what it was when I was 20! He made sure I understood the whole procedure and knew what to expect. I was extremely nervous about having someone touch my eyes, but with the mild sedation they put you under, the surgery seemed like it only lasted a few seconds. I was really impressed and would recommend him to anyone. I believe he's one of the best in the state!

Currently been going to the office in Davenport FL all the info is main office. Being diabetic it's…read morecrucial to follow up with eye specialist since the eyes can be damaged due to sugars. This establishment is very clean & practice 6 ft. Mask for employees & patients. The machines & equipment used are properly sanitized. The office takes precautions before & during each & every patient.

We went there after coming from Ocala eye (which we give a 1 star and would never go back or…read morerecommend). My wife had an eye bleed that caused a black central spot on her right eye. We called them at 450 pm on Tuesday and got an appointment at 950 am the next morning. We had almost no waiting at the appointment, the tech was very good and personable as well as the office staff during check in. We had Dr. Patel and found him to be very professional and knowledgeable and just as important especially these days, didn't feel rushed. He spend plenty of time with us and answered all our questions. We actually felt, he went the extra yard which is something you don't normally see these days. We certainly found our new doctor and would recommend him to our family and friends.

I'm from Marblehead MA but my best friend lives in WH so I visit twicew a year. Since he went to…read moreAdvanced Eyecare Associates and had a good experience, I decided to as well. Jon Silbiger and team did a fabulous job correcting my cataract. I was comfortable, confident and well informed during the entire process. I'll be back and have them correct the other eye next year.

Everything was great! The service and the staff were wonderful. Appreciated the assistance in…read morepicking out frames for both my husband and I!

Horrible experience with the most arrogant and rude Doctors and staff. The so called "Doctors"…read morecouldn't figure out that I have astigmatism for months, and couldn't find the correct prescription for me. It took more than 6 moths until I decided to leave this place. Don't waste your time and money to be treated like garbage here. Dr. Patel is so rude and talks to you like you're stupid. This is not acceptable.

In the beginning of October, I visited MyEyeDr. in Winterhaven, Florida, to schedule an appointment…read morefor my husband. I presented the office with his insurance card and all the necessary information. Today was his scheduled appointment date, November 7th, so he left work early to be seen. Upon arrival, he was presented with the same paperwork I had filled out earlier. He was also asked to show his insurance card, which I had given them during the appointment setup process. This was unusual, so I brought it to their attention that I had already completed all the necessary tasks. They explained that it was standard protocol to complete these tasks on the day and time of the appointment. After reviewing the paperwork again, they called him to the desk and informed him that he needed to contact his insurance company to verify his eye coverage. In reality, these tasks should have been completed before his appointment. I informed them that they should have completed these assignments before his appointment and that he should have received a phone call if they were unable to do so. They responded that this was their standard procedure and that these tasks should be completed on the day and time of all appointments. We eventually called his insurance company to check if the paperwork had been accepted, and it had been. However, it had to be in paper form, not electronic. Unfortunately, this meant that he was unable to be seen. This would have been acceptable if they had not set up his appointment, received his insurance card during the month prior, and not called him in advance to inform him of this information in October. Smh save yourself time, and frustration and go elsewhere.

TERRIBLE EXPERIENCE the worst place I ever been to, I had a…read morevery bad experience ay this place. The staff were extremely unhelpful and seemed annoyed when I asked simple questions. The information they gave me was completely wrong and they didnt seen to care at all about helping customers . Its clear they have no idea what good services means. I would never recommend this place to anyone - total waste of time.