After getting a quote for getting a key cut (including microchip coding) for my car I decided to…read morehead outside for a minute and call around because I thought the price seemed a bit much. Within 5 minutes I called three other local locksmiths, all of them quoted me 40% less! I returned inside to let the staff know that I would be taking my services elsewhere and asked if they would like to see the price difference between them and their competition. The staff member showed extreme disinterest and even slight hostility, and then made "shooing" motions towards the door. Will be taking my business elsewhere in future.

From the owner: We do it all & we are constantly upgrading to the latest available machinery to provide fast,…read moreefficient service.

Someone created an account on their site with my email address and their customer service never…read morechanged it even after I asked nicely! I asked them multiple times! They even wanted me to rate my customer service experience but they didn't even do anything. I did not even get a response other than some auto response stating that they received my email. Very Inefficient business with poor security features....

Without question the best mechanics we have used. Friendly and well priced the guys went the extra…read moremile to find parts for our rare Figaro.

Rip off mechanic, during the initial road worthy check set my wheels (rear left) to 150Nm (as he…read morestated over the phone conversation at 13-12-12 at 16:26) when its meant to be 110Nm (peaking at 135Nm for a falcon) (Note: if you overtightened it, it stretches the stud and breaks it off, imagine you're driving going over a bump an "bam" there goes your wheel)...not only that but he also advised me to park in jam factory, I am okay with that when its a secured car park. reality is that when I came around i found my car was unlocked on the street, let alone the ALARM WAS NOT ON. it was parked there for two days on corner Wilson street and Palfreyman streets, he advised me that it would be stored in a secured area let alone he told me i would be charged storage fees for it, it is okay when its in a private space but when its in public. its disgusting!!! the mechanic himself did not know the difference between what came out from factory and what was aftermarket ADR approved as i have spoken to numerous Vicroads representatives before installing accessories to it. All in all I can recommend to you is to steer clear from this joint as it is a massive rip off. i will double check with a proper licencee as in terms of the hubs being stretched and its balancing as now I feel not so safe passing the car for roadworthy with these hubs they damaged. Doesn't even deserve 1 star this mechanic. ACCC will be notified of this incident as there was photographic proof taken.

These guys are impressive! I have used titans services multiple times when I locked myself out of…read moremy apartment, for work when the shop key broke in the lock and even when I locked myself out of my car (keys left at work!-didnt know any1 but RACV could get u in2 my locked car!) Evry time they were there when they said they would be, charged me the rate they quoted (no add ons! Even got a set of extra keys for the shop free of charge) and were friendly quick and professional. Pleasure dealing with Ken and his team at Titan Locksmiths. Will continue to use and recommend them! I LIVE IN RICHMOND AND WORK IN THE CITY

From the owner: Titan Locksmiths & Access Security was established to provide our customers with a professional…read moreservice, expert advise on security solutions and hold a high ethical standard. We have built strong relationships with our existing clients from a wide range of industry sectors with continued growth. Titan has progressed from just a locksmith business providing general locksmith and safe work through to now offering complete electronic security solutions including access control, digital locks, electronic key systems and more. Our reputation is focused on integrity, trust and compliance. We are accredited business members of the (MLAA) Master Locksmith Association of Australasia are Silver corporate members of (ASIAL) Australian Security Industry Association Limited and operate with a current registered Victorian Private Security business licence and hold public liabilty insurances. We offer a complete range of Locksmith and electronic security solutions for Commercial, Corporate, Industrial and Residential clients. Our fully equipped mobile workshops are available to all areas of the Greater Melbourne and Mornington Peninsula areas.