I spoke with one of their representatives and she told me a price for getting a new key fob copied. When I went to their shop, another higher price was stated. I told them about the conversation I had and that I wasn't going to pay any price higher than the price stated. They went forward with the copying and gave me the price without any tax. I appreciate that they made it a good experience by their quick service and awesome pricing. My only suggestion is the pricing/communication could be worked on so that there isn't an issue with someone who could be overbearing on deals. Regardless, thank you, Lock Masters for your work/efforts. If you're looking for a tech to copy your key fob, look for Tino. Thank you Tino! read more

Lock Masters - Store lobby - Keys & Locksmiths Near Me - Fresno, California

Needed a new key & reprogramming. This business goes above and beyond every time Thank you for your time and help with my Volkswagen I really appreciate your excellent service and experience/knowledge Fair prices, honest prices, thank you to the owner especially for all your help read more

I lost my 2008 Honda Accord key/fob while I was out and did not have a spare. They came to my house after I had my car towed home and were able to cut and program two key fobs for me. Expensive lesson, but I had no other choice. I would definitely call them again if needed :) read more

First of all the price was reasonable. The gentleman was pleasant. His name was Tino. I recommend this business to anyone and everyone read more

Customer service sucks, they weren't upfront with their pricing. I went to program and cut a spare key. I was quoted a price but when I paid, the price that was significantly higher and they were unable to program the fob. They told me it was the key I purchased from eBay and that I could buy their key fob for $200. They still charged me labor to program a fob that doesn't work. And I can't return it because they cut it. Why wouldn't they try to program it first before cutting it? I don't recommend this place. read more

Lock Masters - A fob that I can't use - Keys & Locksmiths Near Me - Fresno, California

They made the key quickly & correctly for 1/3 the money Home Depot charged. I would recommend this business to anyone.

despite some of the other reviews here, I had a really great experience with Lock Masters! they were quick, clear, and friendly . their quote was also well priced , and they gave me a cool keychain. I would recommend for anyone who has a Toyota Prius! read more

Lock Masters - Keys & Locksmiths Near Me - Fresno, California

They get zero stars... Very poor customer service, they don't stand behind their work. they even made it difficult to talk about the job they preformed ... I payed $400.00 and was left with a vehicle and key that did work.. I took the key to their place of business and was told it's not the key it must be the vehicle.. So I called a different locksmith he came out Did the same job half the time.. What he found is that LOCK MASTERS did not complete the job fully which caused the CPU to not work properly.. After fixing the Vehicle Engine Computer he fix the key they half made... I would not recommend LOCK MASTER to anyone... There are better nicer locksmith that need work out there... After the post from LOCK MASTER on McKinley I know exactly who I gave my money to.. This just proves my point. You take the money and forget your customers.. Its okay I was told about your service after the fact.. It's okay the problem was fix by a competitor of yours and they fix your bad job... read more

I was writing a review... so to continue. They told me it would take about four hours and I only waited for about one and half hours. The shop is very nice, they treated me very professionally. I would definitely recommend them to anyone. My car is a Mini cooper, so it takes a smart key. I would have had to go to southern California or northern California, they definitely saved me from a trip... time and money. Thank you for your service read more

They Don't check the problem that you have, they only assumed they charge me for a new remote and my doors still don't lock, I lost my money, and on the top the chick that works there was kind of laughing I did not like that, bad customer service and no communication, they do what they think is wrong and they don't fix the problem. I had to pay double took it somewhere else got it fix I don't recommend this place, I'm glad that you admitted that you only do what you supposed to do, that tells you what kind of business you are read more

Best prices in town We have a towing business and they are my to go guys when I need a key made for my impounds and every time recommend them to a customer I always get good feedback from my customers about there service. Thanks Daniel for always coming to the rescue. read more

***WARNING**** I had the most upsetting experience with this locksmith who is owned and operated by Daniel Leyva. I called on Key/Lock Master to reprogram and make a new key for my vehicle. A technician was sent out which he never provided his name. He took my entire steering column apart, I told him the battery was dead but he said it wasn't a problem, Wrong! It was a problem once it came time to do the programming and the portable little battery charger he put on wasn't working. I would go outside to check on his progress and either he would answer "I'll let you know when I'm done" or he was talking on his phone and wouldn't acknowledge me. In the end he couldn't do anything (he said would take 45mins turned into 3hrs) he said I had to charge my battery or get a new one, I said a new one is like $2-300 and before I could finish my sentence his response was "well I don't know but that's not my problem" I told him I wasn't saying it was your problem I was just going to say that I would have it charged and he again said "I don't know what you're going to do but it's not my problem". After that I was mad. I just told him then..now what's going to happen? Said he'd come back tomorrow but don't touch anything in the car. Today I called the original number given which is to Daniel Leyva and he said he would come out today then I began to tell him about experience and he told me basically that "Customers Shouldn't ask any questions about what they're doing or know what's going on" I told him I didn't know he was going to take my car apart (figuratively speaking) and he said "he didn't take your car apart and this is why customers Shouldn't ask questions because they don't know what they're talking about". I told him I was a paying customer who just wanted to know how things were going. Well he was going to come by to finish the job today but since he got attitude and I told him, now I understand why your technician was rude and I just needed my car put back together and he said "since he's not getting paid that he'd come out sometime tomorrow." I was like why tomorrow you were set to come out today he said "that's cause I was going to get paid but since I'm not going to get paid I'm not going out there to waste my time, my tech already wasted his time yesterday" The photos are of how my vehicle was left and the fb page of their business which is actually called Key/Lock Master. Now I'm afraid that because of all this they're not going to reconnect everything correctly or just throw it all together because they "wasted theirtime", they gave a paying customer attitude and didn't get the job done as they claimed were able to do! FYI.. I WAS GOING TO PAY $320 so yes as a paying customer I wanted to know progress because $320 is not pocket change for me!! ****Final Update... Since my last nightmare encounter with Daniel from Lock Masters, I had to file a claim with the Bureau Of Automotive Repairs. They helped me get results by contacting Lock Masters and of course Daniel being a man with No Integrity twisted everything to seem as if there was a lack of communication but I speak fluent Spanish and English so,lie! Anyway, Daniel showed up this morning with the key and allowed me to test drive the vehicle With the inspector because I for some reason was going to drive off in my parked vehicle that's parked in my own front yard to possibly not return‍! Inspector & I drove around the block and I paid the man his $320! He promised a free 2nd key when I took down the FB review( A man of his character doesn't give anything free unless he gets or wants something in return) BUT since he went back on his word (which I absolutely expected from him), I can only update everyone about the end of my nightmare experience with Daniel Leyva from Lock Masters! So I cant say this loud enough...I do NOT recommend this lock smith to anyone and if you do choose to use their establishment, get everything in writing, text or messenger due to the lack of Integrity and horrible customer service! read more

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Not even gonna select a rating. Over charged. Didn't even do the work that I was charged for.

Got me in right before closing, fixed my fob in about 30 minutes. Looks much nicer than the original one too. Reasonable price, probably the cheapest you'll find in Fresno. Thanks guys. read more

Great service they took care of everything ! , got the problem fixed w full concern and honesty! And they were very nice .much appreciated .

Everyone needs to stay away from this guy. Just got off the phone with this idi0t a few minutes. I told him I have valet key and needed to get a master key made including the uncut Toyota keys. He quoted me $390.00 for cutting and reprogramming. Good thing I still have my appointment with Toyota tomorrow, $159.00 for reprogramming and $40.00 for the cut at the dealer. About half of what this guy quoted me!!! read more

Was in need of a new key and fob. Lock Masters worked to fit me in when they were extremely busy. Thanks Lock Masters! read more

I was running out of options because everybody wanted to charge a lot of money to have my key made, and a whole lot extra to come out to my car and make my key. Another locksmith who claim to be the best price in town couldn't even make a key out of my bent and cracked key. David from Lockmasters came out and not only was able to make my key, he charged a very reasonable price to come to my car and make the key for me on the spot. I didn't have to wait long at all for him to make my key. I know without a doubt they are the best price in town. Believe me, I must have called EVERYBODY. read more

Excellent service. Cheaper than the dealership by far. The clerks were very accommodating. I will go back.

We had an ignition key problem with our Granddaughter's car at a remote location i Fresno. I called Lock Masters and spoke with the rep Yolanda. I explained that I had to travel from Pleasanton to Fresno to meet her at the remote location. Yolanda was very understanding. When I arrived at the vehicle, I phoned her and the locksmith arrived on scene in less than 10 minutes. The work was completed in a very timely and professional manner. I have only good things to say about this company. Mike Underwood Pleasanton read more

The man is very straight to the point. I'm not an expert on Locksmithing or Locksmithing prices but I paid $390 to get a replacement key for my 03 Mercedes. Mercedes dealership was going to charge me $325 but with a 2-3 wait because the key was going to come from Texas but I'm pretty sure I would've have to tow it to the dealer and wait. so $390 on the spot or wait 2-3 days and possibly waste more money. People make a lot of money on others desperation and suffering. But oh well that's life. read more

Lock Masters is very professional. Yolanda responds in a timely manner. I was able to get a fair quote in a very reasonable time. The tech arrived right on time and was very friendly. Lock Masters has start of the art equipment, my new key is Original and works perfectly. Thank you Yolanda and Lock Masters. I will definitely use them again as well as refer them to someone that needs their services! read more

I called this company and they guaranteed that they could make a key for my car but they said I would need to bring it to their shop. Since my keys were lost, I paid a tow company to deliver my car as requested. They then said they would need a few days to get it done. Fine, I can wait a few days. A week later, still not done. They continued to say that it WILL get done, they just needed more time. So the weeks went by which then turned into two months. Seriously, TWO MONTHS! I finally said I can't wait any longer and asked them to tow it to another place. They refused to do so. So I paid to tow it there, waited two months and then paid to take it elsewhere. I would NEVER recommend this business to anyone. I spent $150 and two months for NOTHING!!! If they were honest they would have said "hey, we can't figure out how to make a key for your car so we'll pay to tow it somewhere that can". Nope. All they said was "sorry, it's not our problem". I'd be surprised if they're still in business a year from now. read more

Just want to say thank you to lockmasters also to David...his response towards my need was quick...also for helping me and replacing in my key with an alarm key very appreciative of his help...Thank you... read more

Extremely happy with the service. Daniel came out very clutch in a time of need. He got my automotive key made for me on the spot and I'm back on the road. Thank you for the extraordinary service! read more

Lock Masters - Keys & Locksmiths Near Me - Fresno, California

Save your money and go elsewhere. I would give zero stars or negative stars if I could. I had several keys made here and none of them worked. I took them back and the manager was too busy to deal with me or even talk to me?? What crappy customer service! They refused to give me a refund and wanted me to come back at another time because he wouldn't take two minutes and come into the office to make things right. What a joke. Seemed like the brush off to keep me from getting my money back. So i had to leave with keys that don't work and loss of money. Reporting them to the BBB as well. So save your time and money and go elsewhere! read more

This place it's fast and efficient! You will be so satisfied about the service. And the price are amazing deals:

Called to have a door lock and ignition cylinder changed to a new key. I told them I already pulled them out of the car. They quoted me two times the amount that the Dealer wanted for a complete new ignition kit and door lock, and I had to delver them to their shop. Way to expensive for five minutes worth of work. I cant speak to their work as they were way to expensive for me to even consider. From what they quoted me I figured out that they make around $4500.00 an hour!!!! read more

i wasn't aware what was wrong with my key, so i was charged for two separate services after finding out that the first key repair service wasn't needed. so basically $95 down the drain. the girls were sweet, but this was really disappointing. read more

Well Daniel came out said he was going back to his shop to see if he had a remote key for my vehicle. He didn't call me I called back for any update. So long story short he was going to ask another shop. Let's just say since Saturday I've been waiting on him to get back to me. "Not literally". However, that's not how you do business. If you can't get the job done just follow up with a phone call. Let's just say some others may have had a good experience with Lockmaster3 "Daniel " but I didn't so I would not refer them to anyone. One star b/c he did come out but Daniel left me hanging! Thanks! read more

Key wasn't going into my ignition. Called them to see if they could help. Fast, friendly, and good price. They gave me a quote over the phone and came to me within 30 minutes. read more

Daniel has saved me and my customers hundreds of dollars in unnecessary repairs and tons of time and headaches. I love LOCK MASTERS!!! Just one quick example: i was trying to change ignition lock cylinder on 1996 Chevy Pickup. Normally quick and easy but old lock would not turn to RUN position which is where it needs to be to release lock cylinder. I spent over an hour and gave up called Daniel and he came out on a Sunday and changed it out in an embarrassing FIVE minutes!! Erics Mobile will always call LOCK MASTERS first!! Thank you Daniel and God bless!!! read more

Was good, got my key to program to my car though. Very fast and easy, I'm only mad at the fact that I was over charged. I have a 09 Jaguar XF and was charged $400 dollars for an after market key fob, knowing damn well they're only about $40 on Amazon. Dude charged me $480 for his service. I specifically asked him if the key was OEM, upon arriving to my house, I repeatedly asked about the key, he seemed reluctant to show the actual key fob til the job was done. He also came to my house close to 10 PM. I'm very glad he got the key to work, but I'm mad because I paid for an OEM key but was given an after market key. read more

STAY AWAY FROM THIS PLACE, I brought my 3 series bmw here to get a key , they completely messed up my car . The break lights and whole lights system in the back doesn't work anymore , my gas gage doesn't work ,& there's also a message on my screen that won't go away. STAY AWAY. They won't give you a solution. The guy is very arrogant and said what service I paid for him to do is working . That's not how you do service . You don't break something trying to repair another thing . Pay the extra dollar and go through your dealer . This guy even charged more than bmw would but I needed it done ASAP . read more

Best in town. Cheap. Easy. and came in about an hour and a half. Great service. I highly recommend anyone and everyone if you lose and misplace a key or just want to get a newer one this is the best place to get it done. read more

I needed a key for a 2013 Prius. The dealer quoted $350 for the key fob and programing. Other locksmiths were about $250, in part because they needed a new key fob to start with. Lock Masters said they could reprogram a key fob from an older Prius I had, and they did it for $160. Still a lot to pay for programing, but I saved $90 and am happy. I would definitely use them again. read more

Saved me from missing my flight after I locked myself out of the car with luggage still in the trunk. They were at my location in under 10 mins and I was on my way just after a few mins. Worth every dollar, I paid cash, but they took cards as well. read more

Awesome work! Came fast even from being out of the area and made the key within 15 minutes. Very helpful would recommend.