Unfortunately, I can't rate her work because I never got past the consultation phase. I found her online and sent my consultation via email. After a little over a week, I had not received a response, so I decided to call. Her tone was off putting from the start of the conversation. She spoke in a very condescending tone (like you would speak to a child in trouble). Each time she asked a question about how I cared for my locs she responded with a long-winded reason why I should not be doing what I was doing then would proceed with "from here on out...." I the most condescending tone. When she finished criticizing how I cared for my locs she finally got to the reason I was calling...the consultation/quote. I told her I had emailed her and provided the email address I sent it from, and she said she never received it. The following day, she texted her requirements for a quote. After I sent her what she asked for (pictures of locs I needed repaired...number of locs..and photos of hair back and side as well as services requested) She called me...again her TONE was very off putting. After pointing out that there was buildup on a few locs in the photos, and asking what products I was using...then criticizing the shampoo I used after I told her I only use oil and water...She asked me if I was sure that those were the only locs that needed repairs...I said yes... She then told me I needed to make sure so I needed to feel each loc individually to make sure those were the only ones that needed repairs..then she could give me a quote. At this point, it's been almost 3 weeks since I sent my initial email. I thought about doing as she asked, but her vibe was so off that I decided not to. I personally don't want someone with off-putting energy in my hair. I was able to find another loctitian who did exactly what I needed (consultation, quote, and service) within the next week. 2 weeks after getting my hair done with another loctitian...she responded to my email that she said she never received. It's a shame because it looks like she is talented, but she needs to work on her interpersonal skills...Im sure she has lost several clients unbeknownst to her because of her negative vibe and drawn-out consultation process. read more