I didn't end up originating my mortgage through him, but I just had to come on here and say I…read moreHIGHLY recommend Drew Clemans for your mortgage origination needs. Throughout my entire home buying process Drew was generous with his time and expertise, literally every step of the way. His bio mentions that his approach is rooted in education, and that really came through in my experience. He took the time to make sure I understood what was happening and why, which made the whole process feel a lot less overwhelming. His advice was thoughtful and tailored to my situation, never generic or salesy. He knew I already had a lender but he was still willing to give him time and advice with no strings attached. He also connected me with a homeowners insurance agent who ended up getting me a much better policy than what I was originally planning to sign up for. That referral alone made a huge difference. Drew is the kind of person you want in your corner when you're navigating the home buying process. Knowledgeable, kind, and genuinely invested in helping people. I truly can't recommend him highly enough.

I worked with Drew as a first-time home buyer, and he honestly made the whole process so much…read moreeasier. I ask a ton of questions and tend to overthink, but he was patient the entire way through. He was quick to respond (even over text), always kept me updated, and made sure I actually understood what was happening at each step. Most importantly, he gets things done and is always on top of everything. If you're looking for a lender you can trust, especially if it's your first time buying, I definitely recommend Drew and the Transparent Mortgage team. They were great to work with.

Brian Shaw was awesome to work with. From day one he was clear, patient, and super responsive -- he…read morealways took the time to explain my options in plain language and never made me feel rushed or pressured. The whole loan process went smoother and faster than I expected, and Brian kept me updated at every step so there were no surprises. If you're looking for someone trustworthy who actually answers calls and emails, I'd definitely recommend Brian.

I previously worked with Brian on the real estate side, and he consistently treated our clients…read morewith transparency, respect, and dedication. When it came time for my husband and me to buy our own home, the process took us in circles, which meant Brian also went in circles right along with us. Through it all, he remained calm, patient, and genuinely committed to helping us cross the finish line. On top of that, we moved to a different part of the state, and Brian made sure he was fully educated on all of the county-specific guidelines, limitations, and requirements so nothing fell through the cracks. He kept us informed every step of the way, took the time to clearly explain each detail, answered all of our questions (no matter how many), and made sure we received the absolute best options available. His professionalism, work ethic, and care truly set him apart. We could not recommend Brian enough and will continue to use him for all of our transactions in the future, even though we are no longer in San Diego.

I've worked with Renzo Marsano three times now, and each experience has been outstanding. He first…read morehelped me purchase my home, then guided me through my first refinance, and most recently assisted with my second refinance. Every time, Renzo has been professional, knowledgeable, and incredibly responsive. Renzo takes the time to explain all options clearly, answers questions quickly, and makes what can be a complicated process feel smooth and stress-free. He truly looks out for your best interests and tailors solutions to your specific goals rather than offering a one-size-fits-all approach. The fact that I continue to return to Renzo says it all. I trust him completely and would highly recommend him to anyone looking to purchase or refinance a home.

Renzo was great to work with, would highly recommend. We used Renzo again for a refinance and he…read morewas the best out there. He got us a great rate and made the process very easy.

Jesse and his team totally kick ass selling our house. Couldn't be more happy how easy it was with…read morehim. The only problem was I couldn't have him for our new house though... I'll just say not all Real Estate agents are created equal... Jesse is a real alpha, if you just let him do his thing and follow his direction y'all won't be disappointed. We had our buyer within a week of our listing going live and had several bids... in December at that... Thanks Jesse and the team at greenhouse Group -Matt/Cherie

My husband and I recently bought our first home, and we truly couldn't have done it without the…read moreincredible team at the Greenhouse Group. Our realtor, Craig, was amazing from start to finish. He helped us search for the right place and offered thoughtful, honest advice throughout the entire process. One thing we really appreciated was that we never once felt pressured to make a quick decision. Craig genuinely wanted us to find a home that we loved and that he himself would feel comfortable living in. He was also extremely diligent during the home inspection process, which gave us a lot of confidence and peace of mind. Craig went above and beyond in ways we never expected. He even took the time to make a YouTube video for my husband to show him how to handle a few DIY things around the house. On top of that, he had several hour-plus phone calls with my husband just to walk through the escrow process in detail and make sure we truly understood everything that was happening. That level of patience and dedication meant a lot to us. At one point Craig had even injured his foot, and despite that he still showed up to help us view homes. That kind of commitment really says a lot about the kind of person he is. We also want to give a huge shoutout to Jeremy, our mortgage officer. Buying a home is one of the biggest financial decisions you can make, and Jeremy did an incredible job walking us through everything step by step. Our loan situation was a bit complicated in the beginning, but Jeremy gave us solid advice and helped us get to where we needed to be in less than a year. He always made sure we understood the financial side of things and felt comfortable with the decisions we were making. Jeremy also showed us that having a strong relationship with lenders and simply being a genuinely good, personable person who's easy to talk to can make a huge difference in getting a loan approved. On top of all his professional accolades and knowledge, he's someone who is approachable and easy to communicate with, which is honestly a rare quality and something that made this whole process so much smoother for us. What really stood out to us about this team is that they're not just a realtor group. They're a group of people who ended up becoming our friends throughout this journey. They made it clear that if we ever have questions down the road, they'll always be available to help, no matter how long it's been since we bought our home. That kind of long-term support means a lot. Overall, the entire team was incredibly helpful, communicative, and trustworthy. We always felt like they were truly in our corner. The constant communication between everyone meant we never went a day wondering where we were in the process. Even though we know they work with many clients, they made us feel like we were their only ones. We're so grateful for their support and guidance during such an important milestone in our lives. And when the time comes for us to buy or sell again in the future, there's no question -- this is the team we'll be working with.

Maureen was the guiding light through our entire home purchase experience. She knows this business…read moreinside and out and expertly led us through the mountains of work (and paperwork) it takes to close. We quickly found that she is smart, organized, and extremely prompt, and that we could trust her every step of the way. She was the hub and the strongest part of our team. Thank you, Maureen!

As a first time home buyer I was apprehensive about the whole process and totally clueless where to…read moreeven start. We just closed on our first house last week, and I feel SO FORTUNATE to have found Maureen!! She is a mastermind of the mortgage lending process! I don't think I've ever met someone who is so hardworking with such high standards. Even better, Maureen upholds the same high standards for every one else involved in the lending process (escrow company, lenders, realtors, etc.) and she is constantly 2 steps ahead and prepared for anything, with a back up plan "just in case" to ensure everything goes through seamlessly. As a first time homebuyer initially unfamiliar with the process, I now know I threw a couple curve balls and Maureen didn't even bat an eye. As if all that wasn't enough, I also had no idea where to start when looking for a good realtor. Maureen suggested a few she has worked with in the past that she thought were really good, and she did not disappoint. I ended up choosing Melissa Tucci as my realtor, who was just as amazing as Maureen, and the two of them working together turned into an unstoppable powerhouse that could move mountains and get a deal done! If you're looking for a mortgage broker who will take care of you like family and go above and beyond, look no further. You will not be disappointed!

Flagstar Bank is a one star company as far as customer service goes. I agree with Randi K. who…read morealso posted a statement. I had ab insurance loss claim that started in February 1st, 2024. Flagstar has been a nightmare to deal with, to get the funds out of some vague escrow account. I have spent hours trying to get this resolved to no avail. They use an online website and an terrible department in their company called the "Insurance Claims Ceneter". It is the biggest barrier to get help to get my home repaired and the contractor paid. As of the writing of this review it is still not resolved and they are still holding onto money that I need to get my home repaired and paid for, Flagstar contracts out to a third party inspection company known as Safeguard Properties that is equally as incompetent and has rotten customer service. Whenever I call it takes hours to get to someone, at Flagstar to help get problems resolved and nothing ever get done. I have tried to get help from their so-called "resolutions department" and nothing ever gets resolved. No help, no resolution, just barrier after barrier. NO one ever answers quickly and god help you if you need to get transferred to another person. The calls go into call center hell and you can never get out. Flagstar clearly does not care about its customers, anything they have to suffer thru, nor really in getting anything resolved to assist their customers getting help. No one at this bank takes responsibility for anything!! They really do not care if you are their customer, your house is in disrepair, getting anything resolved; because of their incompetence and lack of good customer support, They have a lot of customer service verbiage on their webpage about their values and care for their customers which is all lies and subterfuge. As I am writing this review, I have spent another 30 minutes waiting on hold to speak to someone regarding my problem again.. Do not use this company, run, get a mortgage loan from anyone else or you will be very, very sorry.

I do not believe that Flagstar bank got 4.5 out of 41 reviews. I think these reviews are…read moremanufactured. That company has been a one star company for several years. Perhaps the branch in San Diego is different. I certainly hope so for the benefit of its customers.

Nick and Lend18 team helped in what was the "quickest close for a VA Home Loan" according to my…read morerealtor. The team was knowledgeable with the VA home loan for myself being a first time home buyer and using the loan. Nick and Trisha were quick to respond to any questions I had concerning loan documents. Their website is simple to navigate to give any of the required documents needed for the loan process. Best of all Nick locked in a great rate for my wife and I as new home buyers. Going with small business made it more like a boutique experience. The team made us feel like we were exclusive clients and not just another number on their list. Look forward to working with Lend18 again and was a pleasure supporting small business.

Made our first home purchase a whole lot easier! Nick is responsive and patient with all our…read morequestions.

It's the worst experience!!! It's a huge waste of time!! I…read moredon't recommend them!! Unless you want to waste your time!!

This is the worst thing to deal with ever, Horrible…read moreexperience with loan officer named: Marco Guerra, he will take 1 week in each step, never reply phone calls, mail box is always full so you can't leave any V.M The president is a joke and do nothing about it. This business is going down.

Mike, Angela and I want to thank you for working with us. We…read morecannot stress enough how important it was for us to work with someone we trusted and someone who had our best interest in mind. Thanks for always answering my calls and emails. It made a huge difference. We would recommend you highly to anyone needing a mortgage. Please stay in touch with us as we are going to want to re-finance once interest rates come down. Thanks again.

Mike and his team were great to work with - they really know what they're talking about as they…read morewere knowledgeable and helpful throughout each step. They guided us through the entire process of purchasing our new home by making sure their requirements were clear and concise and were always willing to answer the important questions that came up. I knew nothing going into this and they explained everything in great detail and made it seem so easy. I would highly recommend this team to anyone looking to buy a home.