Beau went through several scenarios for my investment property purchase and kept on top of all my…read moredeadlines and outstanding documents even for my quick close. Would recommend!

It was a pleasure working with Drew and Beau. Drew did an excellent job helping me get approved and…read moresuccessfully purchase our home. This is a great company, and I would definitely recommend them to others.

Brian Shaw was awesome to work with. From day one he was clear, patient, and super responsive -- he…read morealways took the time to explain my options in plain language and never made me feel rushed or pressured. The whole loan process went smoother and faster than I expected, and Brian kept me updated at every step so there were no surprises. If you're looking for someone trustworthy who actually answers calls and emails, I'd definitely recommend Brian.

I previously worked with Brian on the real estate side, and he consistently treated our clients…read morewith transparency, respect, and dedication. When it came time for my husband and me to buy our own home, the process took us in circles, which meant Brian also went in circles right along with us. Through it all, he remained calm, patient, and genuinely committed to helping us cross the finish line. On top of that, we moved to a different part of the state, and Brian made sure he was fully educated on all of the county-specific guidelines, limitations, and requirements so nothing fell through the cracks. He kept us informed every step of the way, took the time to clearly explain each detail, answered all of our questions (no matter how many), and made sure we received the absolute best options available. His professionalism, work ethic, and care truly set him apart. We could not recommend Brian enough and will continue to use him for all of our transactions in the future, even though we are no longer in San Diego.

Highly recommend Renzo for your loan officer when buying a house! He was very effective, timely,…read moreand always available for questions. We will certainly be referring him to friends/family who are looking to get a loan for a house.

Decided to finally due a refinance and was dreading the process but Renzo helped make this so…read moresmooth and easy given my busy schedule. We did everything via email and everything was so fast and efficient. Would definitely recommend him he gives a lot of options and breaks it down when you have questions! Thank you so much for all your help making this a smooth process.

Giving five stars and a glowing review is simply not enough to express how happy we were to work…read morewith The GreenHouse team. As first time home buyers, we had no idea where to start. We were also out of state which made everything that much more difficult. I'm a big Yelp user and relied on the hundreds of other 5-star reviews to look for a real estate company. I was so impressed with Craig and Jesse from the start. The initial call was SO organized, thorough, and personal. Not only did they give us a incredibly detailed step-by-step guide of the buyer's process, but also spent the time to learn more about us as people and what we were looking for in a home. I was surprised my how much time and energy was invested before even signing any contracts with them. After meeting with a few different teams, we chose the GreenHouse Group and 100% stand by our decision! Communication was consistently strong and we were always in contact with someone/the entire team along the way. We worked with Lori & Alexa who also helped us navigate documents and important deadlines. The GreenHouse Group has a well-designed platform to track the home buying process--making it easy to see deadlines and to-dos. We worked with Craig for our Kick-Off Tour. The GHG evaluation system for homes captured everything important to consider when purchasing a home and we learned so much about what to look for when checking out a home. Craig was straight-up, incredibly knowledgable, and clearly looking out for our best interest. He took us to see quite a number of homes that day and even had snacks and waters to keep us going! Unexpectedly, and uncommonly, we found a home from that weekend's trip we wanted to put an offer on. Craig jumped right in and guided us through the 'make-an-offer' process. He worked incredibly hard to negotiate on our behalf and was able to coordinate inspections and video walk-throughs for us when we couldn't be physically present. We were always promptly and transparently well-informed and advised. We never felt pressured or persuaded to make any decisions. Craig and the GHG team presented the facts and gave recommendations based on 20+ years of company experience--always looking out for our best interest. They were 'real' and weren't out to "sell us" on anything. Even during the rent-back process, the team coordinated with the other realtor to work with the sellers on transitions and key dates. It was super fun when Jesse and Lori were already at the house when we arrived to pick up our keys--what a thoughtful surprise! To top it off, they came with a whole container of new home goodies and essentials for us to use while we settled in (and even had some for our dog!) The care box was super useful, especially when we didn't have any of our kitchen items yet! Even after the sale and getting our keys, the GHG team is still there to answer your questions and help you out--including a list of recommended contractors and other services you might need when moving into a new home. I'm sure I am forgetting something here, but needless to say, we 10/10 recommend the GreenHouse Group to anyone looking to buy (or sell!) a home. We have no regrets and could not have asked for a better team. Thank you GHG!

Selling a home is stressful (especially for someone like me!) but Lori and Jesse made the whole…read moreprocess feel surprisingly easy. They were always available to answer questions, kept me informed every step of the way and made sure I knew what to expect throughout the process. Their advice on pricing and negotiations was spot on, and everything moved smoothly from getting my house ready to list all the way through closing. I also want to give a shoutout to their TC, Alexa. She kept everything organized behind the scenes, was always responsive and helpful, and made sure nothing slipped through the cracks. I have no doubt that her attention to detail played a big part in helping us close on time. Thank you to Lori, Alexa and Jesse in making this process feel smooth and manageable! If you're looking for a knowledgeable, responsive team to help sell your home, this is your team!

As a first time home buyer I was apprehensive about the whole process and totally clueless where to…read moreeven start. We just closed on our first house last week, and I feel SO FORTUNATE to have found Maureen!! She is a mastermind of the mortgage lending process! I don't think I've ever met someone who is so hardworking with such high standards. Even better, Maureen upholds the same high standards for every one else involved in the lending process (escrow company, lenders, realtors, etc.) and she is constantly 2 steps ahead and prepared for anything, with a back up plan "just in case" to ensure everything goes through seamlessly. As a first time homebuyer initially unfamiliar with the process, I now know I threw a couple curve balls and Maureen didn't even bat an eye. As if all that wasn't enough, I also had no idea where to start when looking for a good realtor. Maureen suggested a few she has worked with in the past that she thought were really good, and she did not disappoint. I ended up choosing Melissa Tucci as my realtor, who was just as amazing as Maureen, and the two of them working together turned into an unstoppable powerhouse that could move mountains and get a deal done! If you're looking for a mortgage broker who will take care of you like family and go above and beyond, look no further. You will not be disappointed!

Maureen is an excellent broker and is a very good communicator. I can't thank her enough for her…read morehelp during my mortgage transaction. She went above and beyond. Highly recommend!

Flagstar Bank is a one star company as far as customer service goes. I agree with Randi K. who…read morealso posted a statement. I had ab insurance loss claim that started in February 1st, 2024. Flagstar has been a nightmare to deal with, to get the funds out of some vague escrow account. I have spent hours trying to get this resolved to no avail. They use an online website and an terrible department in their company called the "Insurance Claims Ceneter". It is the biggest barrier to get help to get my home repaired and the contractor paid. As of the writing of this review it is still not resolved and they are still holding onto money that I need to get my home repaired and paid for, Flagstar contracts out to a third party inspection company known as Safeguard Properties that is equally as incompetent and has rotten customer service. Whenever I call it takes hours to get to someone, at Flagstar to help get problems resolved and nothing ever get done. I have tried to get help from their so-called "resolutions department" and nothing ever gets resolved. No help, no resolution, just barrier after barrier. NO one ever answers quickly and god help you if you need to get transferred to another person. The calls go into call center hell and you can never get out. Flagstar clearly does not care about its customers, anything they have to suffer thru, nor really in getting anything resolved to assist their customers getting help. No one at this bank takes responsibility for anything!! They really do not care if you are their customer, your house is in disrepair, getting anything resolved; because of their incompetence and lack of good customer support, They have a lot of customer service verbiage on their webpage about their values and care for their customers which is all lies and subterfuge. As I am writing this review, I have spent another 30 minutes waiting on hold to speak to someone regarding my problem again.. Do not use this company, run, get a mortgage loan from anyone else or you will be very, very sorry.

I do not believe that Flagstar bank got 4.5 out of 41 reviews. I think these reviews are…read moremanufactured. That company has been a one star company for several years. Perhaps the branch in San Diego is different. I certainly hope so for the benefit of its customers.

Nick and Lend18 team helped in what was the "quickest close for a VA Home Loan" according to my…read morerealtor. The team was knowledgeable with the VA home loan for myself being a first time home buyer and using the loan. Nick and Trisha were quick to respond to any questions I had concerning loan documents. Their website is simple to navigate to give any of the required documents needed for the loan process. Best of all Nick locked in a great rate for my wife and I as new home buyers. Going with small business made it more like a boutique experience. The team made us feel like we were exclusive clients and not just another number on their list. Look forward to working with Lend18 again and was a pleasure supporting small business.

What a positive experience to work with Nick and his team especially Trisha who are so…read moreknowledgeable and responsive as I was guided from the pre-approval process all the way to the closing of our first home. I would highly recommend Nick as the process is super efficient and can be done electronically while not losing the personal touch needed when you have questions along the way. Thank you Nick and team for your service. Wayne

It's the worst experience!!! It's a huge waste of time!! I…read moredon't recommend them!! Unless you want to waste your time!!

This is the worst thing to deal with ever, Horrible…read moreexperience with loan officer named: Marco Guerra, he will take 1 week in each step, never reply phone calls, mail box is always full so you can't leave any V.M The president is a joke and do nothing about it. This business is going down.

Mike and his team are awesome. They've simplified the process and really understand how to get a…read morebuyer the assistance they need! Thanks for getting us in our new home!!

Mike, Angela and I want to thank you for working with us. We…read morecannot stress enough how important it was for us to work with someone we trusted and someone who had our best interest in mind. Thanks for always answering my calls and emails. It made a huge difference. We would recommend you highly to anyone needing a mortgage. Please stay in touch with us as we are going to want to re-finance once interest rates come down. Thanks again.