Beau and his team helped me in refinancing my mortgage. I can't say enough about how Good they were…read moreto deal with. They made the whole process very efficient and kept me informed of the status on a regular basis. The costs were very fair and transparent from the start with no delays or surprises before closing. I would highly recommend them. -Edward W.

Beau is as transparent as it gets. Even though I needed a different type of loan, he went out of…read morehis way to refer me to another mortgage lender. I appreciated his help!

I previously worked with Brian on the real estate side, and he consistently treated our clients…read morewith transparency, respect, and dedication. When it came time for my husband and me to buy our own home, the process took us in circles, which meant Brian also went in circles right along with us. Through it all, he remained calm, patient, and genuinely committed to helping us cross the finish line. On top of that, we moved to a different part of the state, and Brian made sure he was fully educated on all of the county-specific guidelines, limitations, and requirements so nothing fell through the cracks. He kept us informed every step of the way, took the time to clearly explain each detail, answered all of our questions (no matter how many), and made sure we received the absolute best options available. His professionalism, work ethic, and care truly set him apart. We could not recommend Brian enough and will continue to use him for all of our transactions in the future, even though we are no longer in San Diego.

Brian Shaw was awesome to work with. From day one he was clear, patient, and super responsive -- he…read morealways took the time to explain my options in plain language and never made me feel rushed or pressured. The whole loan process went smoother and faster than I expected, and Brian kept me updated at every step so there were no surprises. If you're looking for someone trustworthy who actually answers calls and emails, I'd definitely recommend Brian.

I've worked with Renzo Marsano three times now, and each experience has been outstanding. He first…read morehelped me purchase my home, then guided me through my first refinance, and most recently assisted with my second refinance. Every time, Renzo has been professional, knowledgeable, and incredibly responsive. Renzo takes the time to explain all options clearly, answers questions quickly, and makes what can be a complicated process feel smooth and stress-free. He truly looks out for your best interests and tailors solutions to your specific goals rather than offering a one-size-fits-all approach. The fact that I continue to return to Renzo says it all. I trust him completely and would highly recommend him to anyone looking to purchase or refinance a home.

Decided to finally due a refinance and was dreading the process but Renzo helped make this so…read moresmooth and easy given my busy schedule. We did everything via email and everything was so fast and efficient. Would definitely recommend him he gives a lot of options and breaks it down when you have questions! Thank you so much for all your help making this a smooth process.

Jesse and his team totally kick ass selling our house. Couldn't be more happy how easy it was with…read morehim. The only problem was I couldn't have him for our new house though... I'll just say not all Real Estate agents are created equal... Jesse is a real alpha, if you just let him do his thing and follow his direction y'all won't be disappointed. We had our buyer within a week of our listing going live and had several bids... in December at that... Thanks Jesse and the team at greenhouse Group -Matt/Cherie

Selling a home is stressful (especially for someone like me!) but Lori and Jesse made the whole…read moreprocess feel surprisingly easy. They were always available to answer questions, kept me informed every step of the way and made sure I knew what to expect throughout the process. Their advice on pricing and negotiations was spot on, and everything moved smoothly from getting my house ready to list all the way through closing. I also want to give a shoutout to their TC, Alexa. She kept everything organized behind the scenes, was always responsive and helpful, and made sure nothing slipped through the cracks. I have no doubt that her attention to detail played a big part in helping us close on time. Thank you to Lori, Alexa and Jesse in making this process feel smooth and manageable! If you're looking for a knowledgeable, responsive team to help sell your home, this is your team!

As a first time home buyer I was apprehensive about the whole process and totally clueless where to…read moreeven start. We just closed on our first house last week, and I feel SO FORTUNATE to have found Maureen!! She is a mastermind of the mortgage lending process! I don't think I've ever met someone who is so hardworking with such high standards. Even better, Maureen upholds the same high standards for every one else involved in the lending process (escrow company, lenders, realtors, etc.) and she is constantly 2 steps ahead and prepared for anything, with a back up plan "just in case" to ensure everything goes through seamlessly. As a first time homebuyer initially unfamiliar with the process, I now know I threw a couple curve balls and Maureen didn't even bat an eye. As if all that wasn't enough, I also had no idea where to start when looking for a good realtor. Maureen suggested a few she has worked with in the past that she thought were really good, and she did not disappoint. I ended up choosing Melissa Tucci as my realtor, who was just as amazing as Maureen, and the two of them working together turned into an unstoppable powerhouse that could move mountains and get a deal done! If you're looking for a mortgage broker who will take care of you like family and go above and beyond, look no further. You will not be disappointed!

A Dream Realized in 18 Days - Thanks to Maureen Martin…read more Words can't fully express the gratitude I have for Maureen Martin of Homeplus Mortgage. From the moment we began our home-buying journey, Maureen showed herself to be an absolute powerhouse--a strong, focused businesswoman who brings unmatched professionalism, compassion, and commitment to everything she does. Maureen isn't just about numbers and paperwork--she's client-centric to her core. Her dedication, responsiveness, and fierce determination made us feel supported every step of the way. When I finally met her in person, I immediately felt her radiant energy and warmth. Her aura and spirit are something truly rare--she's one of the most special, genuine people I've ever had the pleasure of meeting. Thanks to her tireless efforts, we went from placing an offer to holding the keys to our new home in just 18 days. That kind of turnaround is almost unheard of, but Maureen made it happen. We are forever indebted to her for not just helping us close on a house, but for helping us secure our dream. If you're looking for a lender who is not only masterful at what she does but also deeply human in how she does it, look no further. Maureen Martin is a godsend.

Flagstar Bank is a one star company as far as customer service goes. I agree with Randi K. who…read morealso posted a statement. I had ab insurance loss claim that started in February 1st, 2024. Flagstar has been a nightmare to deal with, to get the funds out of some vague escrow account. I have spent hours trying to get this resolved to no avail. They use an online website and an terrible department in their company called the "Insurance Claims Ceneter". It is the biggest barrier to get help to get my home repaired and the contractor paid. As of the writing of this review it is still not resolved and they are still holding onto money that I need to get my home repaired and paid for, Flagstar contracts out to a third party inspection company known as Safeguard Properties that is equally as incompetent and has rotten customer service. Whenever I call it takes hours to get to someone, at Flagstar to help get problems resolved and nothing ever get done. I have tried to get help from their so-called "resolutions department" and nothing ever gets resolved. No help, no resolution, just barrier after barrier. NO one ever answers quickly and god help you if you need to get transferred to another person. The calls go into call center hell and you can never get out. Flagstar clearly does not care about its customers, anything they have to suffer thru, nor really in getting anything resolved to assist their customers getting help. No one at this bank takes responsibility for anything!! They really do not care if you are their customer, your house is in disrepair, getting anything resolved; because of their incompetence and lack of good customer support, They have a lot of customer service verbiage on their webpage about their values and care for their customers which is all lies and subterfuge. As I am writing this review, I have spent another 30 minutes waiting on hold to speak to someone regarding my problem again.. Do not use this company, run, get a mortgage loan from anyone else or you will be very, very sorry.

I do not believe that Flagstar bank got 4.5 out of 41 reviews. I think these reviews are…read moremanufactured. That company has been a one star company for several years. Perhaps the branch in San Diego is different. I certainly hope so for the benefit of its customers.

Nick and Lend18 team helped in what was the "quickest close for a VA Home Loan" according to my…read morerealtor. The team was knowledgeable with the VA home loan for myself being a first time home buyer and using the loan. Nick and Trisha were quick to respond to any questions I had concerning loan documents. Their website is simple to navigate to give any of the required documents needed for the loan process. Best of all Nick locked in a great rate for my wife and I as new home buyers. Going with small business made it more like a boutique experience. The team made us feel like we were exclusive clients and not just another number on their list. Look forward to working with Lend18 again and was a pleasure supporting small business.

What a positive experience to work with Nick and his team especially Trisha who are so…read moreknowledgeable and responsive as I was guided from the pre-approval process all the way to the closing of our first home. I would highly recommend Nick as the process is super efficient and can be done electronically while not losing the personal touch needed when you have questions along the way. Thank you Nick and team for your service. Wayne

It's the worst experience!!! It's a huge waste of time!! I…read moredon't recommend them!! Unless you want to waste your time!!

This is the worst thing to deal with ever, Horrible…read moreexperience with loan officer named: Marco Guerra, he will take 1 week in each step, never reply phone calls, mail box is always full so you can't leave any V.M The president is a joke and do nothing about it. This business is going down.

Mike, Angela and I want to thank you for working with us. We…read morecannot stress enough how important it was for us to work with someone we trusted and someone who had our best interest in mind. Thanks for always answering my calls and emails. It made a huge difference. We would recommend you highly to anyone needing a mortgage. Please stay in touch with us as we are going to want to re-finance once interest rates come down. Thanks again.

Mike and his team were great to work with - they really know what they're talking about as they…read morewere knowledgeable and helpful throughout each step. They guided us through the entire process of purchasing our new home by making sure their requirements were clear and concise and were always willing to answer the important questions that came up. I knew nothing going into this and they explained everything in great detail and made it seem so easy. I would highly recommend this team to anyone looking to buy a home.