The ad on tv promises an auto loan so you can get a car, no matter what your credit is. The website…read morepromises an auto loan without ever having to go through a dealership or the banks. I signed up on the website out of curiousity. What I got was exacty the opposite of the website and TV ad: A high-pressure salesguy (that, only after some extensive internet research to finally find out exactly who he was as he himself was very vague about it) who worked for a dealership. He tried to push cars on me I didn't want (that were only available at this particular dealership) at a lease (!) that was way over the monthly payments I requested and could afford which the website expilcitly states you are not allowed to go over. He promised to "fix" my credit, which a) only you can do yourself through good practices with your bills, credit cards, loans, etc., and b) after getting my credit report in the mail turns out is a better score than he told me. Telling him no was like a breakup: I had to ignore over 25 collective texts and emails pleading with me to come back over a two week period. I noitice there are no other reviews that I can find on this operation. I'm curious to hear if anyone else in Canada has had a similar experience. I'm guessing this website and TV ad will be down soon and the business will reappear under a new name, as this fellow I dealt with had about three email addresses from similar sounding companies that the domains have all gone inactive on.

WOW!! what a great experience with them, Cassandra and George honoured their agreement and provided…read morethe highest standard of customer service. I have already advertised their services to other potential clients. They are so wonderful to work with.... they will find what you need, at a price you can afford!!

I love my first SUV, Smart Auto Financial is ther right choice to help people to get a vehicle! I…read morewould recommend this this place is so excellent!!!

Came home with my second car from AAA. Once again we'll pleased!! AJ and Amir u guys can officially…read moreaccept me in the family. Lol. Thank you so much guys

Very friendly sales person(AM), prompt guidance, took a step a head to get the suitable finance…read morerates. Strongly recommend this AAA auto sales.

Approval Genie, you have a prized possession on your hands. Liban was my agent. His dedication and…read morehigh spirit is what made this process seamless and easy for me. He's amazing at what he does and I believe the company is better off with him as an employee. Definitely an asset! I will be singing his praises to all family and friends to encourage them to consider both Approval Genie and most importantly Liban as an agent who will get them all they need with minimal effort and headache. Thank you!

Hi ' my name is Filomena ' me and my husband Lou ' went to try and get approved for a new car and…read morewas so happy , the services there was amazing also the staff was unbelievably friendly . we would like to thank our sales person sash for making us fell like part of your family we are so blessed to have found this place I will be posting this site on my Facebook page ' this was one great place wish we had found this place long time ' thank you Sash for making this happen to us ' may god bless you ' best service we ever had ' thank you'

Best branch I have ever been to! Such a cool new concept. The branch has a lounge feel. Great job…read moreTD!!!

This is a brand new brand in a totally renovated building. It opened about Feb or Mar 2023. It is…read morevery modern inside. There are 3 floors. The tellers and some advisors are on the ground floor. The senior advisors and senior management are on the 2nd and 3rd floors. There are two 24h ATMs outside. The service is very courteous,  especially the lady at the reception desk. Although this branch is open on a Sat, there is no teller service on a Sat. There is free WiFi. The bank is wheelchair accessible. There are no customer washrooms. There is paid neighbourhood street parking. Review 2023-151

This is really a review directed at CIBC corporate, but since reviews apparently needed to be…read morelocalized, this CIBC address will have to serve as proxy. Got a letter in the mail that a CD had matured a few weeks prior and had already renewed for another 13 months at 3.63% APY. This was the first notification I had gotten, and therefore I had missed the standard 10 days to decide if I wanted to redirect that money. Obviously, I would have. At a minimum, I could've bought a 1-year CD at CIBC for 4.0% APY, but I also could have gotten 4%+ at Vanguard or Raisin. The difference in interest would've been ~$760. A critic might say I should have been proactive in tracking the CD's maturation date. However, anybody who buys CD's regularly tend to expect proper notifications. Anything else would not be competent, and CIBC is a very big company. Also, I knew CIBC's 1-year rate was 4.0%, which I was fine with. I had forgotten my CD was technically 13 months. Why would anyone want their CD renewed 13 months at 3.63% when they could get 12 months for 4.00%? I complain immediately. CIBC refuses to do anything. I respond with a long email detailing all the things that I was prepared to do, i.e. permanently exile all my money from CIBC (3.5x the amount of the CD) as well as review on Trustpilot, Yelp, Smart Customer. CIBC then responds with a message that was, word for word, the exact same nondescript message that I had just responded to. CIBC's response was written in such a generic fashion that it reeked of some AI slop response. If it was written by a human, they've become a soulless bureaucrat. If CIBC thinks I will not act on my threats because they have some sort of leverage with their interest rates or they think I will be too lazy, they are in for a rude surprise. I am above the FDIC insurance limits, and I can get a better rate at Raisin or Vanguard. Also, I always follow up on my reviews. There are other reasons to avoid CIBC. Their messaging system is buggy. Seems like anytime you use any special character, even a common one, or any of a gazillion reserved words, the system will spit out some ridiculous, vague Java Script error like {Result #0002} with inadequate diagnostics. Also, look at the other reviews. I am hardly the only one who couldn't get an ounce of useful help from a human being on an important situation. I wrote a review on Trustpilot, and they did not bother to respond. Instead, a month later, I find a FedEx on my side steps (which I rarely use) which had inside a divestiture letter and $560,382 in cashier's checks. It had been sitting there for days. CIBC hadn't bothered to utter one sentence that they had done such a thing. The divestiture letter stated no reason for the action and provided one avenue for communication - an invalid email address. CIBC provided none of my account information and had locked off access to my online account. Historically, CIBC rendered interest payments only once a month. CIBC never stated whether my balances were properly updated with interest at the date of divestiture and never confirmed my CD APY's so I could tell if I was getting screwed on interest rate fluctuations. Immediately, I send a detailed email and call in. I get told the email was flagged as high priority. Two days later and no response. Call again and get told a response was imminent. A day later I get an email that addressed nothing. Didn't get a negative answer - just nothing. Contact back and three days later - still nothing. All this time I had not cashed the checks, because the issue was still under dispute. Once it was clear CIBC was going to string me along indefinitely, I cash them. 7-day hold because of the size... something that could've been avoided with a common-sense ACH or wire. 18 days of lost interest on $560,382 at 4% is $1105. Screwed $1105 plus hours of fighting, a needless trip to the bank, and the amount from my original complaint. How does this bank stay in business? I issued a complaint at the CFPB. That process has been completed, and the situation seems destined to remain unresolved indefinitely. CIBC did respond but showed a continued pattern of giving distorted information and/or completely not responding to critical components of the complaint. There was no response to my response. Sensing, I suspect, that any observer of the situation would see CIBC's culpability, they sent me a token and unsolicited check (wasting more money via FedEx) as a "goodwill gesture". That is code for the fact that they knew they were culpable and were making a settlement offer without bothering to check if I was interested. The check they sent was an insult. It will remain forever uncashed. I will seek prosecution of my complaint elsewhere.

I tried to use the ATM here (#2885) after hours. I'm not a TD customer, but the machine charged me…read morethe 2$ fee plus my withdrawl and didn't give me any cash. When I called TD they told me that was my problem, and then did not remotely shut down the machine. I was on the phone in the cold for over an hour and a half, I'm out the money until an investigation by my bank is finished, and several people after me were also screwed. I've never had such rude and unhelpful service. I would recommend you use any bank except TD after this experience. They are the worst.

very unpleasant experience during the service of my 2024 cadillac lyric with frost gm cadillac. the…read morelyric was with the dealership for more than a month of july 2025 for the battery replacement and we were given a rental from enterprise which was supposed to be paid by cadillac as told to us by nilesh malkan the service advisor. bill for enterprise has not been paid by frost gm and has gone to collection as we are receiving letter from them. called and talk to umesh mahajan my then sales person and the service adisor, he assured me the bill was paid and he will call enterprise to clear it, no one has got back to me so far. i am calling the dealership no one is responding to my call or messages. on top of that the irony is that the 2024 cadillac lyric that i leased has been returned back since october 2025. this is by far the worst experience i had with a high end dealership ever. would never recommend dilawari group to anyone of my friends or family to buy the car from. bobby bhuie

claim to be a Canadian compagny, and claim to have the best of the best, not Canadian, and to add…read moresalt to Injury it's been some years and now we see more and more car that is defective come out of this place, they are being sued because they didn't respect the consumer's right of a good service (including refund, exchange and repair, wich they never did) all that to say don't waste your money here you are better buying cars from marketplace, they probably comme from there anyway