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    Canada Auto Loan

    1.0 (1 review)

    Services - Canada Auto Loan

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    13 years ago

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    CIBC - Ground floor

    CIBC

    (6 reviews)

    Queen Street West, Downtown Core

    This is a brand new brand in a totally renovated building. It opened about Feb or Mar 2023. It is…read morevery modern inside. There are 3 floors. The tellers and some advisors are on the ground floor. The senior advisors and senior management are on the 2nd and 3rd floors. There are two 24h ATMs outside. The service is very courteous,  especially the lady at the reception desk. Although this branch is open on a Sat, there is no teller service on a Sat. There is free WiFi. The bank is wheelchair accessible. There are no customer washrooms. There is paid neighbourhood street parking. Review 2023-151

    This is really a review directed at CIBC corporate, but since reviews apparently needed to be…read morelocalized, this CIBC address will have to serve as proxy. Got a letter in the mail that a CD had matured a few weeks prior and had already renewed for another 13 months at 3.63% APY. This was the first notification I had gotten, and therefore I had missed the standard 10 days to decide if I wanted to redirect that money. Obviously, I would have. At a minimum, I could've bought a 1-year CD at CIBC for 4.0% APY, but I also could have gotten 4%+ at Vanguard or Raisin. The difference in interest would've been ~$760. A critic might say I should have been proactive in tracking the CD's maturation date. However, anybody who buys CD's regularly tend to expect proper notifications. Anything else would not be competent, and CIBC is a very big company. Also, I knew CIBC's 1-year rate was 4.0%, which I was fine with. I had forgotten my CD was technically 13 months. Why would anyone want their CD renewed 13 months at 3.63% when they could get 12 months for 4.00%? I complain immediately. CIBC refuses to do anything. I respond with a long email detailing all the things that I was prepared to do, i.e. permanently exile all my money from CIBC (3.5x the amount of the CD) as well as review on Trustpilot, Yelp, Smart Customer. CIBC then responds with a message that was, word for word, the exact same nondescript message that I had just responded to. CIBC's response was written in such a generic fashion that it reeked of some AI slop response. If it was written by a human, they've become a soulless bureaucrat. If CIBC thinks I will not act on my threats because they have some sort of leverage with their interest rates or they think I will be too lazy, they are in for a rude surprise. I am above the FDIC insurance limits, and I can get a better rate at Raisin or Vanguard. Also, I always follow up on my reviews. There are other reasons to avoid CIBC. Their messaging system is buggy. Seems like anytime you use any special character, even a common one, or any of a gazillion reserved words, the system will spit out some ridiculous, vague Java Script error like {Result #0002} with inadequate diagnostics. Also, look at the other reviews. I am hardly the only one who couldn't get an ounce of useful help from a human being on an important situation.

     Dilawri Group of Companies - Dilawri is Canada's largest automotive group.

    Dilawri Group of Companies

    (10 reviews)

    St. Lawrence, Downtown Core

    very unpleasant experience during the service of my 2024 cadillac lyric with frost gm cadillac. the…read morelyric was with the dealership for more than a month of july 2025 for the battery replacement and we were given a rental from enterprise which was supposed to be paid by cadillac as told to us by nilesh malkan the service advisor. bill for enterprise has not been paid by frost gm and has gone to collection as we are receiving letter from them. called and talk to umesh mahajan my then sales person and the service adisor, he assured me the bill was paid and he will call enterprise to clear it, no one has got back to me so far. i am calling the dealership no one is responding to my call or messages. on top of that the irony is that the 2024 cadillac lyric that i leased has been returned back since october 2025. this is by far the worst experience i had with a high end dealership ever. would never recommend dilawari group to anyone of my friends or family to buy the car from. bobby bhuie

    claim to be a Canadian compagny, and claim to have the best of the best, not Canadian, and to add…read moresalt to Injury it's been some years and now we see more and more car that is defective come out of this place, they are being sued because they didn't respect the consumer's right of a good service (including refund, exchange and repair, wich they never did) all that to say don't waste your money here you are better buying cars from marketplace, they probably comme from there anyway

    Canada Auto Loan - autoloanproviders - Updated May 2026

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