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    loanDepot

    3.8 (4 reviews)
    Closed 8:00 am - 5:00 pm

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    Mortgage services

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    8 years ago

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    8 years ago

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    8 years ago

    Worst service ever. Mismanaged our loan. Caused us to wait 2 additional weeks to close incurring additional living costs .

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    11 years ago

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    Envoy Mortgage - White Plains, NY

    Envoy Mortgage - White Plains, NY

    (3 reviews)

    We worked with Thomas Ammons from Envoy Mortgage and had a great experience. The transparency in…read morethe process was exceptional. The lines of communication were always open. Whenever we had any questions, they were diligently answered. Any issues that arose were solved in a five-minute phone call. We would highly recommend Tom and Envoy to anyone looking for a mortgage. If our seller was ready to close, we could have closed in a month -- and that says a lot. Thomas is an all star.

    Consistently rated 5-STARS FOR A REASON! 3 weeks to close. - First Time Home-Buyers…read more The short version of what to expect with Tom Ammons Services at Envoy Mortgage, ranked in order: 1.) PROFESSIONALISM: you can expect a quick closing due to his experience and great work ethic. 2.) AVAILABILITY: We never contacted Tom where he didn't answer the phone/email immediately, or at least respond quickly within the hour. Our sale was completed during the Thanksgiving / Christmas season, so that says a lot. 3.) PATIENCE: We always had that feeling that we were in good hands with Tom, and no question or list of questions were ever skirted around, or not explained thoroughly to our level of understanding. Tom never made us feel like we were asking a stupid question, as we navigated the complicated journey of buying a home as first time home buyers. Our Story: As a veteran, we had just ditched the VA Loan after a painful, and emotional lengthy, failed process. Reading Tom's great reviews (best in the area Westcester area!), we opted to go conventional, and were against the clock with growing impatient sellers. As a 1st time homebuyer this made me nervous, but with great rates at Envoy, Tom explained to us that, and proved to us at closing, that we were actually saving money by switching as well. Financial reasons were important to us, but after our heartbreak with the VA loan outcome, customer service became Kingpin, and Tom lived up by all aspects possible to his 5-star rating. Not only did we have every question answered in a timely manner, but more importantly, they were delivered to us in a truthful and patient way, concurrent with our level of elementary understanding of real estate. Finally, after being drug along the VA process for so long, we were dreading the process of restarting the closing process. However, Tom was able to close on our home in around 3 weeks, way ahead of schedule! It was an honor working with him, and I am still in awe of how easy, convenient, and complete Tom's process was. HIGHLY RECOMMEND!

    Sun Mortgage Company - 877-478-6562

    Sun Mortgage Company

    (25 reviews)

    For the past year, my wife and I have been thinking about refinancing our house to get some…read morenecessary things done. We spoke to several banks, but it was always the same thing with them, they were trying to sell us something we were not looking for. Then one evening we found Sun Mortgage Company and read all the reviews. The next morning, we called Sun Mortgage Company and spoke to Don Rizzo. We told Don what we were looking for and he explained how the process works. After filling out the online application, we were all set to move forward. I was expecting a similar process to what the banks would have put us through but WOW, I was wrong! Before reaching out to Sun Mortgage Company we had attempted to go through our previous lender and other financial institutions, but they made it impossible. We were always talking to a different representitive each time and had to start over due to lack of information they had on their end, which meant starting the process over. This was fustrating!! Don Rizzo made this process quick, easy and painless. In just a short amount of time after supplying him with some of the documents he had requested, he found us the perfect loan and excellent rate to refinance our home. Once we had agreed on the loan and rate, Don was even able to get us in touch with a local law firm to handle the closing. This was one of the best loan experiences we have been through. We will be using Don Rizzo from Sun Mortgage Company again in the future. Thank you again Don.

    Don was a breeze to work with. My wife and I were first time home buyers in the Mahopac area. We…read morewere purchasing a family home without the assistance of a realtor so we had a lot of questions that one probably doesn't ask of a mortgage lender, but Don was incredibly helpful at every step of the way. There were some repairs that needed to be made per the underwriters but once those were handled everything was smooth sailing. Always in communication, and if we weren't able to answer a call, there was an email from Don almost immediately afterwards. Would definitely recommend anyone on the area work with Don if you're looking for financing.

    loanDepot - mortgagebrokers - Updated May 2026

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