Felt like I was excessively charged, when I was clear what I was going in for. I went in for a physical that's supposed to be covered by insurance. I tell them I just want what's covered. After the tests, they said I needed to go in person to talk about my results, even though I asked if that's even necessary and I'd prefer to be sent my results. When I go in for my results, I sit in the patient room for like 45 minutes. When I walked in, there was maybe one other person, not sure who else in the back. So it didn't seem busy. He finally comes to talk to me for like 10 minutes and the things mentioned are things I could've seen off the results of the tests. They charged my insurance for a "long" visit. $160. Apparently, it's based on when I walk in, even if they take forever to see me. I called about the $200 in claims and say I didn't want to go in the office, if I didn't have to, and I asked for what's covered. They didn't budge on the charges. I called my insurance and they called the office directly. Luckily, the insurance representative got some of it waived. Summary... I go in for an insurance covered physical. They end up charging me over $200 in claims. read more

Standard of care needs tremendous improvement. I was a patient for 25 years and had to leave as the doctor was so abrasive she literally ignored and refused my symptoms and request for help. read more

Dr R Martin actually listens! Engaging, professional and a fine physician. See us now our Family Care go to person.

The service and care at LMG are great. Having the walk-in option is a big bonus. Some feedback for the practice, the past few times I've been there, FOX news has been on in the waiting room. Given that network's lack of commitment to fact-based reporting, especially around science and health, it is disappointing that LMG Sterling has this consistently on in their office. Politics aside, health care providers should have a comprehensive commitment to patient care - including what they expose patients to in their waiting rooms. read more

Terrible practice and personnel!! Dismissed me as a patient because 1 bad review. Never use this practice dishonest and extremely rude. Will be filling a complaint with VA medical board. read more

just called me to see if I received their bill for service rendered in 2019. let's see, I don't remember them, but I would have paid my co pay back then and at the time had 2 insurance providers. sounds to me like they are scammers. read more

Piss poor example of a medical practice!!! Once upon a time I would have rated them 4-5 stars but in the last couple years they have gotten rid some of there better people like (Dr. Erin) leaving them with what's in place now. After several phone calls on a matter and several voicemails I am still yet to get a reply. If they can't even call you back "why in the world would you trust them with your medical needs". As I said a piss poor example of a medical practice!!! There are LOTS of good medical practices in and around the are that would love your business. Do your home work and read what others say, if you choose this place you will be disappointed as we are! read more

I went to LMG yesterday on 10/08/2023 around 11am at the Sterling, VA off of Rt. 7 to treat for my condition where I am constantly in pain and can barely sit up and think straight. The receptionist ask me the reasons for my visits. I had told her for the last seven weeks I have had these conditions and they are not getting any better (lot of pain in my neck and shoulders, dry throat, migraines, with dizziness and other factors). I saw my cardiologist last Wednesday and after his diagnosis, I thinks I have developed some a thyroid condition and I should see a specialist to have it treated or go to a Urgent Care type clinic or the ER. The girl didn't not think and told my conditions didn't warrant to be seen by the doctor. Since I am in extreme pain, I told the receptionist it is not your place who should be seen and I will let the doctor the determined of my symptoms. Then the receptionist proceeded to lectured me of my attitude. Keep in mind, I am in extreme pain and this girl coughing me an attitude. I have seen countless of times at a Urgent Care type clinic where a patients are not turned away especially in a post Covid era. I don't usually call for anymore head's or to be fired l, this girl deserves it. I am not a Karen or Kevin but for goodness sake, she needs to be removed from her role ASAP because lack bedside manners where patients are there for medical reasons or someone who cannot afford hospital ER treatments. The doctor who saw me did a fantastic job along with his medical assistant. My advice, if you go to this location, don't let receptionists like her lectures you about poor attitudes.. read more

Dr Martin was really nice and friendly. "A.J" in the other hand, rude and without and once of politeness. He will stab you multiple time before he gets blood out of you. Absolutely unprofessional. read more

The five-star is for LMG's physician assistant Lindsay Drummond-Thomas, who treated me recently for my urine problem. Although I have visited this office many times, I was highly impressed this time by her professionalism and compassion rarely seen with other medical workers. She not only meticulously explained her initial diagnosis, but also advised me on what I needed to do first and what next if things went otherwise. Likewise, she also told me how to monitor symptoms of possible side of the prescribed medicine to determine if I might continue or stop it. In a nutshell, you can literally feel how much she cares about patients as well as how competent and knowledgeable she is. She deserves a five-star! read more

Find someplace else!!! Very poor medical care! Talked about sending me to ER coz I felt like fainting! Did no physical assessment! Took iv out without bandaid! Gave Saline solution in spite of hypertension...etc etc etc Tony the MA was amazing though!! read more

I still really like Dr. Ma, but this place needs to get its act together. Last year, my wait was 25 minutes past my appointment time. This year, it was FORTY MINUTES. That's insane. Get it together, people. Also, they never sent me my blood test results from last year even though I called several times. I eventually gave up and they finally read them to me this year. Luckily everything is good! read more

Man...this place, always a different experience. My wife loves this place. But the male dr that works here is always so curt. It's like everyday is the day after his wife left him. I've seen him now 2 times years apart and it's been the same both ways. read more

I moved here in Sterling VA from StPetersburg FL. I had a good relationship with a primary dr for many years. I am glad that I have this kind and nice staff. Dr Rhonda Martin is an exceptional friendly to communicate on writing questions and answers because I am DEAF. I know now that Rhonda will be my (forever)dr. read more

LMG Immediate Care Center - Family Practice Near Me - Sterling, Virginia

I had to come here on a Sunday afternoon after a injury that occurred during my kickboxing class. I was in and out fairly fast (less than 1hr!!) even with x-rays. I thought the Dr. Ma was very informative and helpful in explaining what I needed to do for my injury. The only thing that I didn't think was very professional was seeing one of their staff members eating their lunch in her work area. Normally you do not see this since staff normally eats their meals in a break room. I mean....it wasn't like they were busy read more

My family and I have used this group for all urgent medical issues. They have taken us quickly and have always diagnosed us correctly. We are so impressed with there care that I'm looking at going to them for regular medical care. I would highly recommend this LMG group. read more

Horrible! What urgent care tells someone to take a card and sit in your car and maybe be seen via telehealth. I am going to an urgent care to be seen cause that is what urgent care does not maybe be seen. Non sense craziness! I am a week postpartum and not allowed to be seen because I have a cough. I would say stay clear of this place. read more

Excellent care overall. I'm very happy with their professionalism. I've visited the office many times throughout the years and have always received high quality treatment. read more

Stay away from these people like the plague, they sent me a $3000 invoice for services that should be covered by my insurance. They are a SCAM, run the f*ck away!!!!! read more

The doctors are fine, the staff cost me two hundred dollars in collections fees. First, I got a bill for $0, then one for $20, then the billing office told me they would resubmit to the insurance company. Months go by with no word from the office. Then, I get two bills for $300 and, thinking that they were still discussing things with the insurance company, which was the last they had told me, I let it sit. Then, with no notification they sent our bill to a collections agency. The staff is lazy, inattentive, unwilling to listen, "call the billing office and the insurance company," was all she said. But when I told her the billing office required HER approval to resubmit to the insurance company she wouldn't listen. Stone deaf! Again, the doctor was fine, but even though I would return to see him in a minute, I won't go near that place again. She could not care less about read more

Unethical clowns! The worst ever. As a patient, I called my PCP in February 2021 -Dr. Greco- for an urgent consultation. I was in extreme pain. Dr. Greco treated me like a number and worse. She hang up after 1 minute online with her because I was willing to explain to big picture and save time from the usual protocol of going through the usual questions of : "Weight!" "Medications". That was precisely the reason for my call. She was rogue, exasperate, and it was not the first time she displayed mood swing, and a very out of place authoritarian character. I immediately felt like I was a disturbance. The same day, I wrote a letter to the VA Board and asked the LMG group to consult another doctor. The office manager took a week to call me back and gave me an appointment with a NP (pretty hostile) who had the nerves to tell me "oh! You advocate enough for yourself!" Last visit, on April 16, 2021, I was terminated. Revenge from incompetent and arrogant practitioners who make me a double victim without recourse. I highly recommend to NOT use LMG and particularly Dr. Greco who didn't give me any reason other than "we need trust" to fire me. It is an upside down world at LMG. "Just suffer and be quiet." In the meantime, I was diagnosed with severe osteoporosis and arthritis Dr. Greco never detected. KEEP AWAY FORM THESE ARROGANT UNETHICAL CLOWNS. read more

I like LMG. They're very easy to deal with. Dr. Martin is awesome! They're very flexible with evening/weekend hours, too. When I'm sick, I don't even have to call. I can walk right in and somebody will see me pretty quickly. They can do imaging there, too, which is nice. Nothing worse than a practice that gives you an Rx for an x-ray and you have to run around to more appointments to have it done! read more

Went here a few a times in the past year and felt like I was just another number in their books. The wait time for walk-ins can take 15 minutes or so. The diagnosis can often be wrong, rushed, and uninformative. Dr. Felix Ma just doesn't seem like a professional doctor, his bedside manners were strange, he always made me feel like I am stupid and/or whatever I am experiencing is irrelevant and to just sleep it away. The one thing that I didn't like was I felt very rushed like as if he is volunteering to help me, like come on now, I am paying for your services. Moreover, in the middle of our conversation he would run off to a different room and talk to another patient and its like he is joggling 2 to 3 patients at a time. He also doesn't take time to explain anything or allow you to give your input to how you feel or think. I think his nurses are much more knowledgeable than he is. read more

Doctors who forget to run labs for your regular appointment and make you come back. The office doesn't take appointments for labs and the wait time is horrible. When you ask them how much longer it takes, they act like they're doing you a favor. This is a business and we are the customers but are so often treated like second class citizens. They don't even call you with you with lab results for over a week h less you keep hounding them. read more

Because of my mom's blood pressure, I have been there three times; always employees and doctors were so friendly and kind. Providing services to patients is their priority. read more

I had to get surgery done and needed to get the pre surgical work up. After been lied to by Patient First (who turned me away after telling me they could over the phone) I called this place. The receptionist said "sure we could do it" so after a short wait I was able to get all the stuff I needed for the surgery. read more

I've only had positive experiences with this group. Generally the wait when you don't have an appointment is less than 30 minutes, which for an urgent care center is pretty solid. Yes, if you go at 5pm during flu season, the wait can be longer, but having waited 2+ hours at a number of other centers, wait times seem reasonable. My only complaint is that if you have an appointment, sometimes it seems the urgent care patients can cause delays with appointment patients. They also have some lab capabilities on site which can save some follow up appointments, and draw other labs rather than sending you to Labcorp. I've also had positive experiences with the doctors and NPs themselves. The nurse practitioner was able to diagnose a condition in 10 minutes that two other physicians had gotten wrong. Dr. Leon is quick and professional - if you like to have long conversations with your doctors he may not be your guy, but I have had good experiences. read more

Prompt service and caring physician as well as pleasant front desk staff and initial MA. Dr. Lee was excellent and efficient on a Sunday morning. read more

If I could have given this facility 0 stars, I would have. I saw a Nurse Practitioner by the name of Erin, who wrote me a script for a cough syrup with codeine in it that I took last night and quickly found out I could not tolerate. It made me ill and I was awake until 4:30 am. When I realized this morning that the cough syrup she prescribed wasn't the same one I've been prescribed before, I called the office to see if I could get a new prescription. She would not authorize giving me a new prescription for the cough syrup that agrees with me to give me relief so I could sleep at night. Keep in mind, I'm getting married on Saturday. Unacceptable that she could not understand and prescribe what I've been able to take before. I will not return here. read more

I have chosen this LMG as my primary care physicians. Dr. Martin is awesome and I'm always greeted by smiles from the gals at the front desk. Even though I've relocated to Brambleton and could easily chose a closer facility, I will not and don't mind the drive. Dr. Martin doesn't rush and takes his time and listens. Luv this place. read more

The doctor who was the ONLY ONE there talked entirely too long for this place to be an urgent care. I expected a long wait but not while talking to the doctor.. I admit he was very much speaking the truth and seemed factual, but....hurry up! I got prescribed two different prescriptions and not one actually helped, but aye that's the chances of see a doctor who isn't your primary doctor. read more

I would definitely recommend this place to family and friends. I saw the nurse practitioner today and she was awesome and addressed all of my issues. All of the staff was friendly and helpful and the service was super quick but thorough. I'll be going back here until I establish a primary care physician. read more

Whoever the doctor was on Labor Day was a joke. Rude, scoffed at our questions and was not helpful. Coming here was a waste of time.

I just became a patient here they have an extraordinarily staff. they got me in for an appointment very quickly and addressed all my questions and concerns. Erin Collier is the FNP that I saw, I chose her as my PCP, she is so kind and sweet, though young but she is extremely knowledgeable and listens well. She is THE BEST PCP I've ever had. ERIN U ROCK. I would Recommend this practice to everyone. They are great. read more

I can not say enough good things about this practice. This is our after hour practice when our normal Dr office is closed or booked. However it has become our go to office for everything. What incredible service, amazing staff, from the nurses to the front desk staff and lastly the doctors. Our favorite nurse is AJ he is outstanding feels like he is part of our family. He is extremely gentle and caring with children. The Doctors are thorough and we love them all. Dr Martin is outstanding. He never wants to just make you feel better he wants to understand what is causing your symptoms and how he can best help you. He never rushes your visit and never makes you feel like he needs to get to his next patient. He is the perfect Dr, yes perfect. We are so fortunate to have Drs. that truly care about their patient's health. We are a family of 5 and visit at least twice a month. Lastly this is one of the only practices that I have found that can do their own X-rays on site...what a plus when you have children that do sports. You will not be disappointed in their service and treatment. read more

Never heard from them again. Talked to people and found a much better alternative with the Herndon Medical Center.

This place is both a primary and urgent care, meaning you don't have to make an appointment. I arrived around 5pm and waited around 25mins to be seen. Staff was friendly overall but when I met with the Doctor, I felt I wasn't given the best care. He gave broad answers I wasn't satisfied with. read more

Doctor Martin is our family doctor. He is an awesome clinician and ever since we started coming to this office, we knew we had finally found the team of medical experts that could help us keep our family healthy in all aspects. Whether we come as walk-ins, or with an appointment, we receive the expert help of our doctor or another doctor from the team. The service is so great that our entire family is seen here. We have never had issues they cannot solve. The group work as a team and they do an awesome job. The technology they use allow them to know at all times what the issues we have and why we are being seen. They are on top of everything. AJ is amazing! He is a great professional, and as Dr. Martin, an awesome human being! This team will not only work to treat your illness, but they will make sure you are healthy holistically. read more

My son and I recently visited the urgent care because he had a gash in his wrist. My son and I were both upset about the whole incident but immediately after being called back into the room Dr. Martin came in and quickly eased our worries. My son did end up having to get stitches and Dr. Martin was able to stitch him up without my son crying. He walked him through each step and distracted him through the whole process. Now that's what I call an amazing doctor! The front desk, nurses, and the doctors was great and they showed real concern for my son well being. I am so happy I took him to this urgent care. They were quick and great at the same time! read more

My family has consulted with this group twice in the last month. On both both occasions, the staff performed at a level far beyond anything I've ever encountered at a walk-in clinic before. The reception desk staff is courteous, welcoming, informative and extremely prompt. The medical assistants did all the preliminaries in a prompt, very personal manner. And both medical doctors we encountered were thorough, professional, very interactive, and well informed. I still maintain a relationship with a family care physician for the truly complex or long term health issues, but for most health matters, the LMG Urgent Care Center offers comparable care that is quick and close by. Count me as a fan. read more