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    Services - LM Multiservices

    Car and truck insurance

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    6 years ago

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    Liliana M.

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    People searched for Auto Insurance 542 times last month within 15 miles of this business.

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    Farmers Insurance - Dora Lopez Larsen

    Farmers Insurance - Dora Lopez Larsen

    (5 reviews)

    Blossom Valley

    If I could give one hundred negative stars I would. I contacted Dora's office last week for an…read moreinsurance quote. At the beginning, she seemed very professional and pleasant to work with. Over the next couple of days, we played phone tag and we weren't able to connect because I run a restaurant, and the end of the week/weekend is the busiest for us. Finally, today I was able to send her the credit card information she needed to purchase the policy, and I expected nothing else after that, but to get my insurance coverage finalized. After a few hours of having sent the information, she emailed me to say that the card was declined and I figured I had given her the wrong zip code. After asking her to confirm the zip code, she then responded "please provide me with the full address and be sure it is the correct one. So I don't have waste your time and my time". Instead of responding to her email I asked her to call me at which point she did. When I picked up, I told her that as a business owner I would never speak to a customer like that, and she responded by saying that she had been trying to contact me. When I told her I run a business and that it was rude the way she addressed me, she simply hung up the phone. After being cut off, I dialed her back and she let it ring and ring then emailed me while I was still on the phone waiting for her to pick up and said, "sorry Isabella, I'm on the line". Firstly, as a business owner, I would never see an interaction like this as a waste of my time. Secondly, I would never speak to anyone the way this lady did. Luckily, I was able to find another broker who was able to get me the same exact quote for $500 less, which now makes me wonder how legitimate this woman's insurance agency is.

    Awful customer service, rude and very unprofessional! A family member contacted the agency for a…read morequote and was basically hung up on and told to stop wasting their time.

    LM Multiservices - autoinsurance - Updated May 2026

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