Rarely have my order ready on time, constantly mix different brands even though they know I cannot have a mix, ask if I am paying or not but fail to detail the need for a card slip for Universal Credit refunds which they are supposed to do so when I try to claim they refuse. Challenge them on it and confronted by not 1 not even 2 but 3 members of staff as a group raising their voice above yours before their manager will even get involved...then boom 1 month later a sudden claim that they cannot get Nuerontin as it is now banned because of cost...even though it is NHS that pay for it. They have more buying power than independent pharmacies yet the 1st independent pharmacy I checked with does indeed sell Nuerontin. Not only that but 3 months on they are still mixing brands by including a couple trays or so of guess what...Nuerontin!!! Prior to my altercation with staff this was a none issue. Strange that. read more