I needed to pick up some cough meds while visiting Cardiff. This pharmacy was recommended by our…read moretour guide. Because I wasn't familiar with the brands, I got the assistance of a young lady who worked in the Medicine Dept. She asked thorough questions to make sure she recommended the right one. Although I went for the Pharmacy this store was quite large. There were cards, snacks, sandwiches and drinks. There also was a large assortment of beauty, hygiene and toiletry products. Probably even more departments in the back that I didn't see.

ABOSULETLY POOR CUSTOMER SERVICE !!! I was looking for a…read moremoisturiser and went up to one of the sales assistant and asked her if they sold a moisturiser which I had seen online. She looked at me rudely straight in the face and blanked me completely and didnt bother to give me an answer. She just turned around to her colleague and pretended that she was speaking about someone else in front of me to her colleague. I am a person from a minority ethnic background and I just know the motive was pure racism. I didn't bother saying anything more because did not want to cause any DRAMA. I just turned around and walked away, this ruined my mood and shopping experience in Boots.

This newly opened Boots has replaced their longstanding store just ten seconds further down. I'm…read moreincreasingly confused about why the good people of Boots spent the time and money to make this venture - as it is seems to be exactly the same inside! You may think that every Boots in the country is going to be the same; generic, bland but ultimately useful. But you'd be wrong! This Boots is FANTASTIC. It's absolutely massive for a start so you're bound to find whatever cosmetic or pharmaceutical product you're after. And best of all it has the most helpful and friendly staff of any shop in Bath. Whenever I've been in, one of the shop assistants has been at hand to help me find me exactly what I'm after or recommend something new to me. This Boots also has a great range of cosmetics and perfumes which I've never seen in any of their other stores. My best buy here has been the new Prada perfume at £35 which was sold out everywhere else I'd been.

No doubt trying to capitalise on the recent opening of Westgate 'shopping centre' - quite literally…read morethe most pointless and film-set (as in Bath stone slapped over a makeshift metal frame) like collection of shops I've seen in a long while. Boots should have stayed in their original position, which was a much bigger store, and saved themselves a packet of money. The layout has been kept more or less the same, though, which is a boon, as I got to know my way around the other one pretty well when hunting for cold remedy and the like. It's just that I hate coming into Westgate. Bah.

A great little chemist shop in the main shopping street. Everything you'd expect to find in a…read morepharmacy and much more besides. For example, there are lots of attractive scarves for sale and plenty of inexpensive jewellery and small gifts. I particularly liked the colourful range of cosmetic and sponge bags - and also the big decorative paper flowers which I assume are to be hung on the wall! The member of staff who served me today was very courteous and helpful.

I'm not ashamed to admit that I have a weakness for junior doctors/surgeons/young cute medical…read morestaff in general so when I worked for one summer at the University Hospital I did feel like I'd died and gone to heaven for a little while. It's a boots, you know the drill, it's convenient, it has meal deals and paracetemol and it's familiar. I can recommend this particular branch for it's potential for people spotting. At lunchtime, gorgeous young nurses, doctors and all sorts flood in to grab a quick meal deal. Most of them still in their scrubs, stethescopes attached. Very nice. It's one of my favourite places on earth.

This was the pharmcy where I got my inhaler!…read more When I walked in I was a little bit confused by the lay out. There didn't really seem to be any coherence in the way things were organised - why was the make up all spread out? Where's the medicine? Where do I hand in my prescription? There was also a little table of 1/2 price toys but something about it just reminded me of those fetes your school runs. You've been put in charge of a stall but, let's face it, you're a child. You have no clue what you're doing... Not really a good look for a professional shop. The service was quite slow but when I got my prescription she explained to me how the inhaler would work and waved me off with a smile. Oh I do like friendly service. There are also a few chairs to sit on while you wait so, all in all, it wasn't too bad.

If you've seen a few of my reviews on this site, you'll know that I'm a glutton for old type shops…read more This is like pharmacies used to be, with a pharmacist and no sandwiches. It does seem a bit odd to go into a shop where everything is a bit spread out and there haven't been marketing specialists figuring out the best way to make you buy stuff you didn't know you wanted, but then this is a shop for when you know what you want. They've got a bit of everything, and you could do much worse in an emergency. Most important, though, is the pharmacist himself. Really helpful and friendly and really seems to know what is what. If you're ever worried, need specific medication or want to chat to someone before you wait two weeks for a Drs appointment, then pop in and see R E Hargrave.

This was our big Boots that was knocked down to build the Southgate development. The current main…read morestore is on Stall Street and is too small - awful to shop in at weekends, but OK during the week. Staff are really helpful, the stock isn't nearly as good as the old store and a third of teh store is premium beauty (because rich people shop in Bath, probably). Not much space for Christmas stock here, but you can still get your toothbrush and deodorant, and the pharmacy counter always has good advice.

Boots moved into this location around 2007 when the new Southgate development was planned in Bath…read more Initially I hated the new Boots; it wasn't significantly smaller than the old location but the items it stocks seems a lot less. Now I used to it, its not so bad! Staff are very friendly, they provide helpful advise and stocks are usually good on most items I buy. More recently they've put more shelving in the makeup section which makes it much more tricky to just get into the store; maybe the ladies like it but as a bloke, I hate having to dodge my way through shoppers just to get to the lunch section (sorry I've become a grumpy old man :) )

Terrible service, and poorly organised, went to buy razor and cartridges set, took the card…read morerequired to the till only to be told they didn't have the product, after being in line. Surely it would be logical to remove the place cards if the product is not in stock?

I have a Rx med for a eye condition that I think I will run out of. I have the Rx, but they can't…read moreaccept a USA referral. The pharmacist gave me instructions to call and get a special waiver. But from my hotel phone. I have the med, I just want back up. We ll see She was very kind.

its a pritty good shop they got everythinh, you can buy stuff from sweets to rennies really good…read moreand fast and its never ever busy! its hard to find a car parking place mind as the building is built on the corner and the street is a row of terraces from one end of the street to the other.