I needed to pick up some cough meds while visiting Cardiff. This pharmacy was recommended by our…read moretour guide. Because I wasn't familiar with the brands, I got the assistance of a young lady who worked in the Medicine Dept. She asked thorough questions to make sure she recommended the right one. Although I went for the Pharmacy this store was quite large. There were cards, snacks, sandwiches and drinks. There also was a large assortment of beauty, hygiene and toiletry products. Probably even more departments in the back that I didn't see.

ABOSULETLY POOR CUSTOMER SERVICE !!! I was looking for a…read moremoisturiser and went up to one of the sales assistant and asked her if they sold a moisturiser which I had seen online. She looked at me rudely straight in the face and blanked me completely and didnt bother to give me an answer. She just turned around to her colleague and pretended that she was speaking about someone else in front of me to her colleague. I am a person from a minority ethnic background and I just know the motive was pure racism. I didn't bother saying anything more because did not want to cause any DRAMA. I just turned around and walked away, this ruined my mood and shopping experience in Boots.

This is a pretty small Boots store and as a result they don't have the range of products bigger…read morestores have. However, if you want a fragrance they don't have, they'll offer to order it in from another shop. This is a good example of good customer service. The prices are that of your typical Boots shop. It is also located in a very convenient location.

This is now called Central Pharmacy. The pharmacists are David and Adam and are great, will do…read morewhatever they can to help. Nice little shop with inexpensive gifts

I'm not ashamed to admit that I have a weakness for junior doctors/surgeons/young cute medical…read morestaff in general so when I worked for one summer at the University Hospital I did feel like I'd died and gone to heaven for a little while. It's a boots, you know the drill, it's convenient, it has meal deals and paracetemol and it's familiar. I can recommend this particular branch for it's potential for people spotting. At lunchtime, gorgeous young nurses, doctors and all sorts flood in to grab a quick meal deal. Most of them still in their scrubs, stethescopes attached. Very nice. It's one of my favourite places on earth.

A great little chemist shop in the main shopping street. Everything you'd expect to find in a…read morepharmacy and much more besides. For example, there are lots of attractive scarves for sale and plenty of inexpensive jewellery and small gifts. I particularly liked the colourful range of cosmetic and sponge bags - and also the big decorative paper flowers which I assume are to be hung on the wall! The member of staff who served me today was very courteous and helpful.

This newly opened Boots has replaced their longstanding store just ten seconds further down. I'm…read moreincreasingly confused about why the good people of Boots spent the time and money to make this venture - as it is seems to be exactly the same inside! You may think that every Boots in the country is going to be the same; generic, bland but ultimately useful. But you'd be wrong! This Boots is FANTASTIC. It's absolutely massive for a start so you're bound to find whatever cosmetic or pharmaceutical product you're after. And best of all it has the most helpful and friendly staff of any shop in Bath. Whenever I've been in, one of the shop assistants has been at hand to help me find me exactly what I'm after or recommend something new to me. This Boots also has a great range of cosmetics and perfumes which I've never seen in any of their other stores. My best buy here has been the new Prada perfume at £35 which was sold out everywhere else I'd been.

No doubt trying to capitalise on the recent opening of Westgate 'shopping centre' - quite literally…read morethe most pointless and film-set (as in Bath stone slapped over a makeshift metal frame) like collection of shops I've seen in a long while. Boots should have stayed in their original position, which was a much bigger store, and saved themselves a packet of money. The layout has been kept more or less the same, though, which is a boon, as I got to know my way around the other one pretty well when hunting for cold remedy and the like. It's just that I hate coming into Westgate. Bah.

Very good pharmacist, he is very helpful & can advise on almost everything. if doesn't have pills…read morein stock they can get it in same day.

The best chemist in town nothing is too much trouble and very professional excellent customer…read moreservice

I have to say I have never been spoken to so rudely by staff, they do not seem to care much about…read moretheir jobs. Every time I use it the staff do not seem to want to rush, they go at their own pace. Yesterday there were 3 staff on behind the chemist till and only two customers, it was half an hour before I got seen to, I only had two prescriptions. After 10 minutes of waiting they only then decided to tell me they "were busy" Disgusting.