Cancel

    Open app

    Search

    Llantera Otay

    3.7 (3 reviews)

    Services - Llantera Otay

    Auto care

    Llantera Otay Photos

    Llantera Otay Reviews in Other Languages

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Discount Tire

    Discount Tire

    (230 reviews)

    This branch is superb! First, I yelped about tires, it gave…read moreme several options to choose, but the top most option Yelp gave me was this Discount Tires branch. Read their reviews, clicked their website, searched for the tires I needed. And of course the tires I needed must fit my budget. There were several branded tires that were offering discounts, huge discount. I signed in to get my $80 discount on Yokohama tires that were already on sale. Nevertheless, I called this branch; and the person I spoke to was very polite and helpful. I asked for a quote and asked if I can get the $80 discount being offered by Yokohama. He gave me the $80 discount on my 4 Yokohama tires, plus an extra Military/Veteran discount. Carlos (the rep that I spoke to over the phone) asked me if I want to get an appointment, and I agreed; so he gave me an appointment. Anyway, we just walked in on the same day I spoke to Carlos in to this branch, got in line, and when it was our turn (approximately 7 minutes in line) I told the guy (Saul is his name) that I already made an appointment and I have a record of the tires I needed, and of course the quoted discount amount Carlos gave me. He retrieved my record. The staff in this store are very helpful, polite, friendly, and most of all very transparent and honest. We only waited for a total of 40 minutes (walked-in) and our vehicle is all ready with new sets of tires. There are nearby stores where you can window shop while waiting. I'm recommending this branch 100%. Oh by the way, thank you much Yelp for your guidance in obtaining what I needed; you are simply the best!

    This was by far the worst customer service experience I've ever had…read more For over 3 months, Discount Tire kept calling me, claiming I never paid for my TPMS sensors and that I still owed them money. The manager, Samuel, was rude from the beginning and even told me I had "got free sensors." After telling me he wouldn't contact me again about the issue, he turned around and charged my card $1,756 without telling me. After going back and forth with Samuel he kept insisting the charge was correct and that I hadn't been double charged. When I said I was going to call corporate, Samuel got defensive and told me corporate wouldn't help because "only I can give you your money back." He also claimed the charge on my account was just a hold and that my original invoice from March had never actually been completed. After getting nowhere Samuel, I told them I was prepared to take them to small claims court over the $1,756 If the issue wasnt resolved. 3 days later, a different employee called me and admitted I was right the whole time. They found that my card had in fact been charged twice and told me I'd be getting a refund within five business days. After more than three months of phone calls, arguing, and being told I was wrong, they finally admitted their mistake. An apology would go a long way but I doubt I will hear from them again If you decide to do business here, I'd recommend keeping a close eye on your bank statements. And if you've been a customer before, I'd also suggest asking them to remove any credit or debit cards they still have saved on file. I definitely won't be coming back.

    Llantera Otay - autorepair - Updated July 2026

    Loading...
    Loading...
    Loading...