Wonderful customer service, on time, personable and super helpful and friendly!!! Definitely…read morerecommend!!!

From the owner: Lake Anna Boat Rental is an affordable boat rental service. It's located near Bumpass, Virginia is…read moreproud to offer its boat rental services to surrounding areas of Charlottesville, Stafford, Richmond, Fredericksburg and more. We want everyone to enjoy the hot summer rays on Lake Anna's cool waters. We are more than just your local boat rentals shop--we have other rentals to satisfy the needs for the more adventurous folks out there. We have paddleboards, jet skis, kayaks that fit one or two people and canoes that fit three people. We also have ski boats and speed boats for those who want take on Lake Anna with full speed ahead. If you are looking for a more relaxed day on the water with your family and friends then we have 19' and 17' bowrider boats and 24' pontoon boats available for rent. Lake Anna Boat Rental is now honored to offer lessons on extreme watersports like paddle boarding, water skiing and tubing. Our trained professionals will teach you how to properly use the vehicles and give you the skills and safety tips you need to make sure you and your family and friends don't get hurt while out on the water. You can also guarantee that all of our rentals have been properly serviced and taken care of to ensure your safety while out on the water. Don't forget how unpredictable the weather can be on this side of town. We suggest you keep a radio with access to NOAA on you to make sure you stay up to date on all of the current weather changes going on...

We wanted something active to do on our wedding anniversary so we decided that riding an ATV would…read morebe a good way to be active, outdoors and educational / enjoyable. We looked online for a good safe place in Northern Virginia to rent ATV's and found Appalachian Adventures. Doing it last minute we thought it would impossible but we called and got the wonderful co-owner of the business, Patricia. Patricia and Tom own AA and Patricia is not anything if not completely customer focused and extremely helpful. She explained how it all worked and we we surprised to learn just how many activities they actually offer! Canoeing, shooting, horseback riding, ATV and cabins to name a few. They are a family owned business and a class act. You can immediately tell how closely involved the owners are because everything is spic and span. Very clean operation. The ATVs were new, well maintained and safety was paramount from the first call to the signing in to the tour guide. The signing in process was east and directions to the site well documented. The guide himself - Brandon - was extremely attentive, keeping a close eye on us so we felt safe and comfortable. The trail was great fun with a lot of variety and although several members of our family were unfamiliar with ATVs, we all caught on and enjoyed ourselves thoroughly. We were impressed by the family friendly approach to the business and the thoughtfulness of all the services. kudos to the entire AA team!!

# The ATV ride…read moreitself was great. The customer service before it was not. I want to start by recognizing **Gabriella**. We spoke several times before our trip, and she was informative, patient, honest, and accommodating every step of the way. She also ended up being our guide, and she was outstanding throughout the ride. Unfortunately, our experience with **Patricia** almost caused us to leave before we ever got on an ATV. My group of four arrived about **50 minutes before** our scheduled ride, with our fourth rider expected to arrive about 30 minutes before departure. Before introducing herself or welcoming us, Patricia immediately greeted me with, *"I've been calling and texting you!"* followed by, *"You're late! Where is your group?!"* Before I could even respond, more questions and comments followed. There is nothing wrong with verifying that customers have arrived or explaining why arriving early is important. There **is** a professional way to do it. As paying customers who had already spent hundreds of dollars and driven hours to support the business, we expected to be welcomed--not immediately made to feel like we'd done something wrong. A few things future customers should know: * Plan to arrive **one hour early**. * Deposits are **non-refundable**. * Riders are responsible for **any damage up to the full replacement cost** of the ATV. * **No phones or GoPros** are allowed on the trails, even when mounted hands-free. * A **mandatory 15-20% gratuity** is collected **before** the ride begins. In my opinion, if it's mandatory and collected before any service is provided, it's a service charge--not a gratuity--and it should be presented that way. Once we got on the trails, the experience completely turned around. Gabriella was fantastic, the ATVs were well maintained, and the trails were scenic, technical, and a lot of fun. Could we have gone a little faster? Sure. But after riding the terrain, I completely understood why we didn't. Safety came first without taking away from the experience. Appalachian Adventures has an excellent product that's being overshadowed by a poor front-office experience. The biggest issue isn't the rules--it's **how they're communicated**. **Patricia, if you read this, please understand that this review isn't about enforcing policies. Every business has rules, and I respect that. It's about how those rules are communicated. Customers deserve to be greeted with professionalism and respect. There is a significant difference between being firm and being confrontational.** The two stars are for Gabriella, the trails, and the quality of the equipment. Without her, this would have been a one-star review. **Customers should leave talking about the trails--not about how they were spoken to before they ever put on a helmet.**

The members of the staff I have met are good dudes and seem to really enjoy their jobs. The…read moreparticular Waverunners I rented had 115 hp and were not governed so they really moved out. These guys also worked with me and stayed late so I could get a second machine that was not available until then. Great work guys!

We searched online for a boat rental company for the Hot Springs Area and Great White Rentals was…read morethe first site to come up. We read the reviews and assumed since they were all so good and their website looked good they were a legit company. We called and talked to a nice lady on the phone a week prior to us coming to visit for a week long vacation with 6 of our grandkids. Let her know we had a pontoon and would like to rent a nice boat to spend 2-3 days on the lake tubing, skiing, and riding around while we were here. I asked about the two nicer boats on the website and she said they had some really clean boats and she could get us 8 in one no problem. So reserved the premium one over the phone. When we arrived the next week they called the day before and requested to be paid the of the amount in cash. I thought this was strange for a company, but agreed and went to back to get cash for the next morning. (First red flag) When they arrived with the boat it was a 22 year old tri-toon, very weathered, and let's just say, well used. (Second red flag) Seats ripped, awning held together with bungee cords and straps, rear ladder was bungee strapped up, horn was broken, so we have a whistle, interior lights broken lenses, radio didn't work, the anchor was an 8 pound mushroom anchor you would use for a johnboat, would certainly not hold a 24' pontoon. The life vest they provided were just as old as the boat. We only had 4 we could use old of the 10 they sent. There's no tow bar to pull from, so the drivers says yeah you will have to tie onto one of the toons, really??? I expressed my frustration with the delivery driver, which went no where, I called the office and talked to a lady who said she had only been answering phones for a few months and had never actually seen the boats. (Third red flag). I asked at this point was this a company or was this just individuals renting out their boats and cabins? She answered just individuals, they don't have an actual office. She advised she would get with the owner of the boat to see if they can do anything but they didn't have any other boats available. By now I'm frustrated but I have 6 grandkids ages 13-8 looking at me excited to go boating and waiting to get on the boat. They could care less what it looks like or if it's going to leave us stranded, they just want to go. lol I go ahead and take the boat and make the best of what we have throughout the day. When they pick up the boat I was expecting a little humility and at least an half ass excuse, but all I get was "sorry this wasn't what you expected, thank for re ring with us though". We check on other rentals in the area the next morning and found that they actually have newer boats and are quite a bit less expensive. I also went back and reviewed their website to see if I missed anything and over reacted. What I found was a couple of the reviews were from the delivery guys family, the delivery driver is actually in the pictures. So I wonder if the 23 reviews are actually real at this point. Moral of the story, don't stop doing research when you find a good website or good reviews. Keep checking around, we paid 730 dollars for a 22 year old worn out boat and motor for 8 hours and could have gotten a 2 year old boat with a bigger motor, for 520 dollars at 2 other rental places right down the road. If you're renting your own equipment that's great, just be upfront about it !

We have bought a Polaris Ranger here (they no longer sell them, but they had the best price in the…read morestate). We had our Baja serviced here. We have them service our Fountain. They are honest and very nice. The store is convenient and on a corner which makes life easy when you have big boats. Chris is super helpful. Sam is great. Everyone there is nice. They work on boats and sell some boats. There are a lot of cool jet skis and SeaDoos there too ( I get tempted often). Go visit.

Since my last review in 2023, Derek Higgins was promoted to service manager…read more We have had service for both our boat and jetski lifts and Derek and his team have been professionable, responsive, and "happy to help", even in the middle of the busy boat season. I wish I could rate Lake Region Repair's service as SIX-STAR.

Convenient and easily accessible location - about a mile off the Potomac River near the 301/Harry…read moreNice Bridge in KG County. The folks who own the Machodoc Creek Marina are knowledgeable, professional, friendly, and helpful. Awesome place to rent a slip, get your boat serviced, or go kayaking, canoeing, or paddle boarding!

What a great place to launch a boat and enjoy the day. We went and rented kayaks, then enjoyed the…read moreviews and weather. It is clean, affordable, easy to access, beautiful and nature positive. A great place for friends and family.

Great boat mechanic for all your boat repairs!!! Provided fast service to get you back on the waterread more

From the owner: We offer…read more Winterizations, de-winterizations, Engine diagnostic's, repair and replacement, Gimbal bearing service and replacement, bellows replacement, Control cable service and replacement, water pump replacements, Jet Ski service and repairs, trailer service's and minor fiberglass repairs as well. You name it we do it with next day turnaround on some service's. We service all makes and models . OMC, Mercury, Mercruiser, Yamaha, Suzuki, Johnson, Volvo, Evinrude, Give us call for your appointment.

I was on vacation last month and went back to my former home state to do something active and fun…read morelo and behold: Capital SUP. I have been going to this business for years and have now been to all 3 locations. The people working here are very friendly and helpful. The location of Quiet Waters is awesome, very serene place. A nice little walk from the parking lot about 10 mins surrounding by beautiful trees and wineberries. Also cool that they have classes and yoga SUP. This was one of the highlights of my trip. Thank you.

Needed some time with nature....my mind gets to wondering all over...figured this would be the…read moreperfect thing for my son and I as we get ready for the school year. Wanted a kayak place that wasn't crowded with easy entry and exit. I couldn't find and promos but that's cool....the price for a double is comparable to most. Splurge for the 2 hours because it's only $10 more. Take in the sights and enjoy some conversation. Customer service was just right....before you knew it we were in the kayak and on our way...for the record I did most of the work