Do not do business with this company. The doctoral cap and gown are made of cheap materials, worse than the cheapest chinese made materials. I returned and got the cap reimbursed. They stated the company policies of returning items must be unopened. First, the plastic bag was not sealed, so I took it out without ripping the bag. I put it back because for the cost of my education would not allow me to celebrate in that cheap gown! Second, I ripped the sealed bag with a cap and it was too big for my head. However, they reimbursed the cheaper and opened item (cap) and refused to reimburse the gown. I asked if they would return my paid gown. The answer was "it was trashed"! Who trash the item not belong to them? I'm sure they sold my gown to someone else to make a double profit on the item instead of donating the item to Salvation Army for those who might want it. Shame on them! read more