I saw this company on Groupon. The promotion was for a "six-hour rock-climbing tour for two" for $99, and it was listed as 60% off a value of $250. Before purchasing, I checked the company website to see what kind of tour they offered. The website lists a PRIVATE tour for two for $125 per person. Which is $250 for two. And 60% off that is $100. (I also checked Yelp, btw, before buying, and the company wasn't listed...which is why I'm doing my due-diligence and posting this.) So I obviously assumed that's what we were getting--a private tour--and bought the Groupon. When I got a confirmation email for our upcoming reservation, I noticed that it was sent to multiple recipients. I responded to confirm that we were going to be getting a private tour, and was told that we were scheduled in a group of 12. I never would have purchased it if I had an indication it was a large group, because we are experienced climbers looking for individualized instruction. When I emailed my frustration, asking them what they could do to help fix the situation, they replied that I was the first person to ever think it was a private tour. Fine, but that's clearly because I was the first person to dig through their website to compare the deal; do that, and the conclusion that it's a private tour is a no-brainer. They suggested I contact Groupon for a refund, which I'm doing, and offered me a long-shot on possibly scheduling a future date with a more experienced group. I rarely take time to post negative reviews, figuring that most complaints are the result of personal preference. But I feel really misled by this company. I think they're using Groupon to offer a service not listed on their website--a $50 per person large-group tour--and misrepresenting the value of it in Groupon's advertising. If you want to go with them, make sure you know what you're getting. read more