Dr. Nguyen and his staff are caring, reassuring, and extremely efficient. Everyone explains…read moreeverything as they proceed and no questions are left unanswered. Our visits are always pleasant experiences.

Dear Dr. Nguyen, Let…read moreme begin by saying that we absolutely love you as our children's dentist. This message is not a reflection of you but rather of your front desk staff, whose behavior today was both unprofessional and deeply concerning. I attempted to provide feedback regarding their communication, specifically their use of all caps in texts, which came across as unprofessional and dismissive. I simply asked for our son to be referred to as BJ in your communications to avoid confusion, and while we understood that his legal name cannot be changed in your system due to insurance requirements, the staff repeatedly ignored this request as if I was an idiot. Instead of addressing our concerns respectfully, they escalated the situation, made condescending remarks, and accused me of saying inappropriate things I do not recall, which I found unwarranted and offensive but the icing on the cake is when they dismissed our kids from the practice. I still don't believe it was warranted from my actions but it's clear they want to win an argument vs. build rapport and deescalate the situation. Deny me but to deny kids is petty and super unprofessional. Even I still don't feel as if me being dismissed from the practice was warranted if they went that route. When I expressed dissatisfaction, I was met with hostility, accused of violating HIPAA, and dismissed from the practice without justification. Your staff even brought up personal anecdotes unrelated to the issue, further aggravating the situation. It felt like they were ganging up on me during the phone call, which was extremely distressing and unprofessional. Even other low scoring reviews on here for your business you can see in their responses that they like to battle with customers. They meet people with hostility instead of trying to resolve the issue. I am deeply troubled by how I was treated, especially since my feedback was given respectfully and in good faith initially I admit I was frustrated but still never disrespectful when your staff called me. Which is very normal with conflict. Their responses, both via text and phone, were dismissive, argumentative, and lacked basic customer service etiquette. They have left me feeling unheard and unfairly targeted. I would appreciate it if you could contact me directly to discuss this matter, as I was denied the opportunity to speak with you despite multiple requests. My phone number is on file. This has been a very upsetting experience, and I feel it is important for you to be aware of how your staff's behavior is affecting your patients. Thank you for your time and attention.

My daughter outgrew her pediatric dentist and was told to locate a general dentist to fill some…read morecavities. It was very difficult to find a dentist with good reviews and trust that they would not overkill on filling her cavities. This is a new dentist office. We also found the reviews to be really good, we saw that it was not too far, and it was covered by her insurance. We called and they make a quick appointment. The receptionist on the phone the spent time talking through the options and made me feel very comfortable to have her care there. The day of the appointment we came in and were greeted kindly by the receptionist. He again just went through the steps and the plan of what my daughter needed. We also met with the dentist and he took a lot of time as well to make sure my daughter was comfortable and confident with his plan. I felt like we were in good hands. We only needed two visits to repair the teeth and my daughter hasn't had complaints about the fillings. We are staying with this practice and would recommend it to others. The office was also very clean and comfortable.

After searching for a dentist for the last two years due to my dentist of 25 years passing away…read moresuddenly... I found Dr Shukla who in my opinion may be even better than my previous dentist. He found a rather large cavity and saved the tooth from a root canal & I have no pain or swelling at all. Out of a score from 1 to 10 I give my experience a 10

I'v been with Marc Dubner since 1991... Highest regards .... He has taken car of me teeth with…read moreremarkable skill!

Terrific dentist that makes himself available in emergencies. His staff of hygienists are top…read moreprofessionals using the latest technology to clean and examine the mouth. They leave nothing untreated and are especially helpful in advice to better mouth health and longevity of the teeth. Over the years some young dentists have left to go on their own, but a mature knowledgeable dentist has seen and done most of my needs, and I'd rather see the teacher than the student when it come to my teeth, and over 65 and still got them makes the cheesesteaks go down better!

Been here a few times to get my teeth done and I really appreciate how patient they are with each…read morevisit. I have a huge phobia of needles so they allowed me to take my time to calm down before getting shots I needed for my cavities, etc. They were also very patient in explaining to me the type of treatment and what my teeth looked like. Staff is amazingly kind and friendly. Great people here. This is a super tiny gripe but I only wished they had a TV or a large peaceful photo/painting on the ceiling so I have something to look at/distract me while I'm getting treatment done. Anything to help me calm my nerves down would be greatly helpful. Parking: Small lot

Used to love this practice but sadly haven't been able to afford dental care for three years. I now…read morehave a chipped tooth and called in hopes to make an appointment but was turned away because I'm apparently now considered a new patient and they are not taking any new patients. I'm not struggling to find a dentist to help me with my chipped tooth. I would be happy to go regularly but with how the world is right now I just can't afford it. Sad that they don't care. They used to be a great practice where I was as comfortable and not shamed

Dr. Donald Robbins Is an Exton Dentist…read more I love visiting Dr. Don's office. The staff is super friendly and always willing to help. I am really nervous about the dentist but Dr. Don puts my mind at ease and explains each procedure thoroughly. If you are looking for an Exton Dentist and not sure where to go you have to check out Dr. Don's Exton dentist office. Dr. Don is a Holistic Dentist which means he practices natural dentistry and does not subject you to harmful chemicals like fluoride or mercury.

I took all my kids to Dr. Robbins for 2 years. They convinced me to get sealants on my 3 oldest…read morekids teeth. Since then, only a few years later, all 3 kids have had deep cavities UNDERNEATH sealents. I have had them looked at by more than one Dentist and it is conclusive that the sealents were not done correctly. So now my kids who have perfect teeth otherwise have cavities thanks to Dr Robbbins practice. I would not even let him work on my dogs.

I was selection to have a "new" hygienist, Tran, and she's great! I put new in quotes because, as…read moreDr. Sophocles stated, she's been around for a while but I hadn't been into the office in over 6 months. Tran introduced herself with a smile and once I sat in the dental chair, she found started talking and fund a conversation that we were both interested in. I bet she does that with all her patients -- finds a connection and then the conversation goes. I'm so glad to have Tran as my hygienist as I've been a patient with the Sophocles practice for over 30 years and I miss Kathy. P.Marshall

Dr. Michael Sophocles is meticulous when it comes to cosmetic dentistry and the care of my teeth…read more At a time when most DENTISTS and DOCTORS are part of a group business, I'm so happy that I have a wonderful dentist in a private practice. I cannot even imagine going any place else

I don't even want to write a review....it's like that Eagles song....when you call some place…read moreparadise, kiss it goodbye. There is nothing but wonderfulness at this Dental Office. You feel like they really care and they enjoy their work. Dr. Roeder and his team have EXTREME expertise.

I've been a patient of Dr. Roeder for several years and now my husband, a retired dentist, is a…read morepatient too. We are very appreciative of Dr. Roeder's expertise and high level of care. Every effort is made to avoid toxins commonly accepted and utilized in traditional dentistry. The entire staff is kind, caring, and top-notch. Worth every penny!

I originally went to Dr. Funk because he was recommended to me as being great with people that are…read moreafraid of the dentist. Due to an awful dental experience with another dental practice many years ago, I avoided the dentist for years until my mouth was in terrible shape. I went to Dr. Funk and he convinced me on the first visit. He is superior at dealing with dental anxiety issues. He does absolutely everything he can to make sure you're comfortable and not experiencing pain. He takes his time with you and proceeds at a pace you are comfortable with. I just can't say enough about how great he is at handling patients with anxiety. He's also a state of the art tech type so he's not the cheapest dentist I'm sure but not the most expensive either. He has all the latest equipment, can even make caps right there while you wait, once the tooth is ready for one of course. His front desk and techs are all friendly and cheerful people. I love it there as much as a person like me can ever love going to the dentist lol.

Dr Funk and staff make you feel right at home. Dr Funk is very straightforward with his patients,…read morewhile at the same time being sympathetic. I have extreme dental anxiety but it is no longer an issue with Dr Funk's office. I will never go elsewhere and I recommend him all over. Thank you Dr Funk and Staff!!