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    Little Sandy Tire & Alignment

    3.0 (4 reviews)

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    1 year ago

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    Tireland

    Tireland

    (12 reviews)

    One Star Because Zero Isn't an Option…read more I've been a loyal customer at Tireland for decades--my entire family has. But after my recent experience, I wouldn't trust them to rotate a tire, let alone touch my car again. I brought my spotless, well-maintained 10-year-old vehicle in for an alignment. They told me the lower control arm was bad--fine, I asked for a quote and agreed to bring it back the next day. But then they lowered my car, parked it just outside the bay, and the mechanic immediately started blowing out the shop with an air hose. He coated my car in brake dust and filth--right after the front desk woman had just complimented how clean it was. I calmly expressed concern and asked if they planned to clean it before I left. The mechanic lazily wiped a window and ran the wipers. That was the extent of the cleanup. Then, without warning, the woman comes outside, tells me I have an attitude, hands me a $20 bill to go wash my car, and tells me to leave the lot and never come back. I was stunned. I did nothing but respectfully speak up about damage they caused. This wasn't just unprofessional--it was insulting and absurd. After a lifetime of loyalty and countless referrals, I'm done. Whatever Tireland used to be, it's not that anymore. Their customer service is non-existent, their respect for people's property is worse, and if this is how they treat long-term customers, I can't imagine how they treat new ones. Avoid at all costs. Edit, The owners response is a complete and total lie. There was nothing aggressive in my mannerisms or conduct. Any arm waving was me pointing at the dirt and holding my hands out as in, wtf! States she has video, I urge her to post it so you can be the judge. Nasty and unprofessional person. Update! Here is a voicemail transcript from the lady at tireland. The post stays up, she shouldn't be a jerk to her customers. This will teach her. Screenshot of my voicemail page for proof. Steve everyone has told me not to contact you but I want to contact you to tell you just in case I perceived a good person as a bad person. I wanted to tell you why several years ago when I worked at the hospital I was confronted by a patient in a parking lot. He had been upset inside and I got scared today, and I'm sorry if I overreacted. I don't care if you keep your social media post up, but I just wanted to tell you that because it was on my heart. And that's all I have to say. Bye.

    Love these people!! They are fair, honest, and did great work. Mellisa was sweet and courteous. If…read moreI had to leave a message, she was quick to call me back. Jason is a great mechanic, he was very knowledgeable and explained everything in a thorough and comprehensive manner. I highly recommend them!!!

    Tireland

    Tireland

    (2 reviews)

    I highly recommend these guys! Jeremy, the owner's son, recently mounted & balanced four brand new…read morelow profile tires, that I had purchased online, onto my custom 18" wheels. The owner charged me a very reasonable price, cheaper than anyone else around the Grayson & Ashland area! Jeremy really took his time with them, being very methodical & cautious not to scar up the wheel's beads. Another caveat is that the owner is a devoted Christian! In the future, I won't be going anywhere else but to them for my tire needs! Thanks & God bless!

    I had 4 new tires ( so I was told they were new.) put on my grand Am back in October 2010. They…read morequoted me $295 for the regular size tire. I had asked them if they were new or not. They told me that that is for new tires. I had left my car there and went down the block while they put "new" tires on my car. I went back to get my car and pay for the tires, they said they had saved me some money by putting the alternative size on and saved me $20. I asked again if they were new and was told they were. So you can imagine the surprise I got when I went to get them balanced after having new rims put on and told that I had retreads on my car. I'm sorry, but, retreads are not new tires. I wonder how other many people they have scammed money from by putting retreads and saying they are new tires when they are not! I will never recommend anyone go there unless you do not mind being told that new tires are getting put on when retreads not new are getting put on. Now i can not even take my car to them because I am back in my home state. The company that told me I had retreads are a VERY reliable source and now will help me out to get an actual new set and sell the retreads as used. Very unhappy customer

    Little Sandy Tire & Alignment - tires - Updated May 2026

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