The ladies that groom my dogs are really friendly and do a nice job…read more There prices are fair compared to everyone else.

Worst pet grooming service ive ever taken my dogs to. An employee from this place drug my English…read moreBulldog from the door with a plastic leash around her neck choking her while on her side. She would've dragged her in the bathing room, which was located on the other side of the building, if I hadn't noticed. Than they charged me a phenomenal amount including a $40 tip!!

i just had my Golden Doodle puppy Winchester groomed. Holly did the most amazing job that I have…read moreever seen. A lot of groomer's make Golden Doodles look like Poodles. They are not Poodles. I am so happy and satisfied with Holly. I will not take my dog anywhere else. You should give her a try. Thank you Holly. Amazing job.

I was referred to Holly by my sister and a friend. Took my puppy Hazel for a puppy cut and Holly…read morewas quick, affordable and did an awesome job. Took her for her first full grooming and Holly did an EXCELLENT job!! again was fast, great work & reasonable pricing. We were so nervous hoping she'd not be cut too short; she was cut perfectly with some fullness still on her face & ears. We will definitely continue to use Holly and recommend to anyone looking for a groomer!

We bought a beautiful Sheltie from this business years ago, best dog we ever had. Unfortunately, as…read morehe got older, he was diagnosed with chronic kidney disease and as his condition worsened, he had to be euthanized. I wish I could have had a vet check out the dog before we bought him. Otherwise, we were very pleased with the experience we had with them.

My furry step child was taken great care of after his grooming session. They were able to…read moreaccommodate us fairly quickly later in the week. The location located in New Castle Farmer's Market has furry creatures looking for their forever home along with everything you would need to care for them. Nothing wrong with you going to do your grocery shopping or grabbing some lunch and then picking up a furry friend to bring home too!

If I could give zero stars, EVEN NEGATIVE, I would! DO NOT…read moretake any double coated or wooly long haired dogs or ANY dog here! They do not know what they are doing! My dogs wanted out so bad! I do not think my dogs were treated well at all! and they are in pain and still have fur that is knotted and matted! They also did absolutely no trimming or cutting of the hair, just complete hard brushing and pulling on my poor dogs skin! They also did not clean ears, cut nails, trim the fur around the feet, the back end, the ears, the face and did not brush underneath of them or their tails! What in the world did they do for 5 hours?!? I was in tears for putting my sweet pups thru this! Please do NOT go here! This is why you can get an appointment immediately! My pups loved the groomers and now they are terrified and in pain AND injured!!! Please stay far away from here! and no thank you from them for the tip that NEVER should have been given!! I should have received a phone call saying that they could not work on my dogs as they have no experience in dealing with thick double coated long hair! Horrible and so upsetting! Extremely overpriced for work that was NOT done!!! But Its not even the money! I'm so upset for my dogs and the pain that this is causing for my sweet babies and the sores! And the supposed owner did NOT work on my dogs! And they were still working (supposedly) on my one when I got there!! He looks like they only brushed him when I got there! Who knows what kind of people that she has working behind the scenes, they obviously are not trained in grooming and I don't believe they are even kind to the dogs!! The supposed owner let my one dog loose with no collar or leash on and she pushed the door open and ran outside and did not want to come back in!!! My pups wanted out of there, SO BAD, that they, literally tried to run from there and she just stood there, doing nothing, watching my dog leave! Thank God, I was able to get her! They also left a dog chained on the grooming table, all by himself unattended when I walked in, and was still there when I left 30 minutes later! This dog could have seriously hurt himself! Please do NOT take your dogs here! I am so sorry I did! My poor dogs are SO traumatized and in pain! I am so upset and mad!!! And my dogs were not given ANY water, they were panting SO much and they didn't want to stop drinking when I got them to my car after we left! STAY FAR AWAY!

Our first time getting our Goldendoodle groomed at this establishment. Mike, her groomer, listened…read morecarefully to what I wanted from the grooming and followed through in every aspect. The staff were friendly and helpful. We will continue to have Josie groomed here.

Bellawood is the BEST! We drive all the way from Philly to have our Ziva stay here because she has…read morethe best time here. We have tried a ton of other places that are closer but it's worth the drive for the love, care, and concern the staff show for Ziva. As soon as she gets out of the car, she knows she is going to have the best time and she runs right in to the staff's smiling faces. The prices also can't be beat for the service provided.

I brought my dog, Chanel, to this facility for a grooming appointment, and unfortunately, she was…read moreinjured during the process -- the groomer cut her paw pad. I understand that accidents can happen, but what was most upsetting was how poorly the situation was handled. After taking her to the vet , I reached out to the facility expecting concern, accountability, and a sincere apology. Instead, I was met with a dismissive response from the owners. I had asked them to cover the cost of the vet visit, which I believe should have been offered immediately given the circumstances. Even more disappointing, I never received an apology until I pointed out that no one had offered one and that I was extremely disappointed with how things were being handled. Only then did they offer a brief apology -- but by that point, it felt insincere and forced. There was no follow-up to check on Chanel's condition, no ownership of the incident, and no effort to make the situation right beyond the bare minimum. After 3 vet visits, Chanel is thankfully healing, but this experience left me feeling upset and disregarded as a client. I'm sharing this so other pet parents can make informed decisions. Our pets deserve to be treated with genuine care, and we as clients deserve to be treated with respect and compassion -- especially when something goes wrong. I thought I was a valued and appreciated Customer. This experience completely showed me I was not.

Sisu just loves going to Playtime. A lab mix, he goes to Playtime once a week and to a nice…read morerelatively new doggie daycare in Philly once a week when I am there. Of the two, I can tell that he just loves Playtime and the people there. Whatever they are doing they are definitely doing it right!!

I received the documents to enroll my one-year-old toy puppies and met several parents picking up…read moretheir pets at the same time. After a short yet detailed discussion with each parent, I'm happy my groomer (Pets & Purrs) recommended this place, and the staff was courteous and answered all my questions. NOTE: I will follow up with a second comment after my pups have attended for several months. Ms. Dee

This service is reliable, safe and soooo convenient! We have had them come 3 times so far this year…read moreto bathe our fur babies at the house, and they look, smell and feel so good after there spa day!

never heard back after several text & stating what i was looking for…read moreCompletely disappointed and unprofessional!!

Rebecca was terrific with my very shy dog. our dog didn't even bark at her and she barks at…read moreeveryone! by the time Rebecca finished with her grooming, our dog even licked her face! would highly recommend to anyone with a dog. she has the gift!