I'm glad this daycare finally closed! It's about time! My daughter went here for a VERY short time…read more This place was the WORST daycare I have ever experienced. Super unprofessional. My daughter wasn't changed before coming home. Snacks were promised but didn't happen. Kids working for them. Dirty establishment. The list goes on. They deserve to be shut down permanently

Unfortunately, reviews are not always exciting to read when you must give a negative review. As a…read moreparent and a licensed healthcare provider, reading reviews helps parents like myself decide what is best for our children. On a positive note, at this facility, the VPK program is great, as the preschool has an excellent VPK teacher that goes above and beyond for her students' safety and academics. However, I am appalled by the lack of professionalism among some teachers and the director arguing with other staff members in front of students and health professionals. Safety should be the number one priority when parents drop off their children. The preschool has more students than teachers causes the teachers to need to comply with the teacher/children ratio. Also, another safety precaution is to alleviate having teachers have their own children in their classrooms; this is a conflict of interest. For example, I witnessed a teacher taking toys away from another student to give to her grandchild. Due to a lack of cameras in the classrooms, a lack of classroom management, and a lack of staff, this preschool will not be a priority or a recommended facility to enroll your little one.

I attended the kindergarten/elementary graduation a few months ago. It was so inspirational. The…read morechildren sang beautiful community building songs and enjoyed their interactions with each other so much. They play outside a lot and have so many nature based activities. It seems to be a wonderful educational adventure.

Highly recommend this daycare. They're so friendly and the staff is so nice and they really care…read moreand it shows. After I went through a nightmare with another daycare, I am so relieved to have people I trust my child with now. Love Morgan and Megan at the office, they're so kind even after a long day. Ms. Kathy and Ms. Suzanne are AMAZING! They have such kind hearts and you can tell they love what they do. River is awesome with my kiddo and so patient. I just love everyone we've met there so far. Thanks again for everything you all do!

Ms Kristin's is wonderful! They're professionals who take pride in caring for and teaching…read morechildren. Lovely facility with a dedicated, stable staff- our family loves them -so will yours!!

From the owner: Great Daycare with lovely teachers and very responsible staffread more

Lake Wales needed this! The extended hours are top tier! My husband and I work early morning hours…read moreso having a child care center that provides that here is great! The atmosphere is very warm, welcoming, and friendly. The owner and staff are great. My daughter is 3 and she loves it. She always excited to "go to my school", as she'd say. Even my kindergartener wants to go to school there lol. They even offer vegetarian foods... the accommodations are amazing. She's learning new things and having fun. I highly recommend!! So if you need, or know someone who needs child care...look no further!

From the owner: Hello ! We are Legacy we are Pre-school located in the…read moreamazing small town of Lake Wales Florida. We offer our community the Best that childcare has to offer. We take children from 6 weeks all the way to 12 years of age. with our extended hours from 6am to 8pm we can accommodate many busy parents schedule. and with our trinity centered care focusing on our students mind, body, and spirit, parents can be relieved there children be getting the best care in the industry. We also offer free meals and even a vegetarian/vegan option for our green parents. So come and enroll today, we cant wait to see you.

This daycare is amazing- love the staff and the ability to check in on child at any time during…read moreday. most importantly this daycare will honor a court order if you have shared agreement with the other parent - I'm hopeful to get my son reenrolled here after getting few things situated.

2 out of 4 of my children went here. The staff was great very attentive love the structure and…read moredaycare software most imporatnly the camara systems. Defnitley would recommend!!

My son has attended the Village for 4 years. He has grown so much over the years and has built…read morewonderful friendships. He began his kindergarten year last year and immediately qualified for the gifted program. The VPK program is run by amazing teachers who are patient and experienced. I am thankful for the learning and development my son has experienced throughout the four years. My son has continued to attend The Village during these unsettling COVID times. They have provided a safe environment for him to continue to learn and grow. I definitely encourage everyone to check out the Village. You won't be disappointed.

I'm very disappointed with our overall experience and especially with how our account and refund…read morerequest have been handled. There were several concerns during our time at this daycare. We experienced situations where teachers were yelling at children, as well as concerns about adequate supervision. On multiple occasions, my child came home with bite marks. I understand that accidents can happen in a childcare setting, but repeated incidents raised concerns for us about supervision and how these situations were being handled. We also had concerns with classroom management and communication. At one point, my child became so uncomfortable that he was crying and saying he was scared to go to daycare. We ultimately requested a classroom change, and our experience improved significantly with different teachers. We had some wonderful teachers who were kind and caring, and we appreciated them very much. Unfortunately, our most recent issue has been financial. We provided more than the required two-week notice and were previously given a $260 vacation credit for two weeks our child was absent in March. Based on the attendance, tuition, credit, and payments made, there appears to be an overpayment of approximately $256.41. I have provided the daycare with a detailed explanation and calculation and have repeatedly tried to resolve this directly. I have also specifically requested an explanation from the regional director regarding why this matter has not been addressed. I was told by the school director that the regional director has access to all of my emails and the relevant Procare information, yet she has not addressed the matter with me directly. What is particularly frustrating is that I was told by Mrs. Kayla that she believes I am simply asking for a refund of an unused vacation credit. That is not what I am requesting. The $260 vacation credit was already applied to my account and was part of the calculation when determining what I owed. The issue is the resulting account balance and apparent overpayment after applying the credit and accounting for the days my child actually attended. If the regional director has reviewed the emails and Procare records, I would expect the information to clearly show what I am actually disputing. I have asked for a straightforward explanation of how the final balance was calculated, but I have yet to receive one. I even offered an alternative resolution--using the amount toward several days of individual care if issuing a refund was administratively difficult. Overall, our experience has been very mixed. We had teachers who genuinely cared about our child, and we are grateful for them. However, the concerns regarding supervision, repeated biting incidents, teachers yelling at children, communication, and now the handling of an apparent overpayment have left us very disappointed. I'm sharing our experience so other parents can make an informed decision and, importantly, carefully keep track of attendance, payments, credits, and communications regarding their child's care. I will update when I hear back from the Regional Director about the refund.

They say use the app, well the app didn't cancel membership in April. So in April my husband used…read morethe app again but this time went to the YMCA on Cleveland Heights to make sure the cancelation had gone through. Girl at the front desk checked and told my husband it was canceled. Then in May we were charged again which we challenged and we were given credit and then received email stating membership was canceled but now they are saying it was May, now receiving invoice for May and a fee. No one returns phone messages which we have left since April and now manager is ignoring paperwork being left for Mr. Ford at front desk on Friday 7/17. Never again would I belong.

This YMCA complete disregard of safety during basketball games needs improvement. Some kids were…read moreplaying overly aggressive, and there didn't seem to be enough control from referees to prevent injuries. A better focus on supervision and safe play would have to be there goal. new court but lackluster on management

FLIS is A really good school that has great teachers and is really good for people who want to…read morelearn more languages,It made me learn lessons for my life and the only not good thing about it is that we dont play allot but is okay cause we learn fun things most of the times,overall i love it

Great teachers. Amazing class sizes. Wonderful community. However school lacked ability to adopt…read more Decided that Juneteenth should not be fully knowledged. Coupled with an off putting owner did not help our overall experience.