I found my GORGEOUS wedding dress here on 9/28 and has the best consultant Brittany S. She listened…read moreand made me feel 100% sure on what I wanted and liked I had 6 people with me, with lots of opinions and she handled it so well. I could not of asked for a better dress experience as a bride. I know lots of reviews mention alterations but I also just noticed they completely redid the dept and have been super communicative with my dress timelines and alterations! 10/10 give them a shot!!

My daughter found the dress she had been dreaming of. The staff encouraged her, told her she could…read morebuy it, and the entire store joined in a huge celebration as she said "yes" to the dress. What should have been one of the happiest moments of her life turned into complete humiliation and heartbreak when she was suddenly told she was not allowed to purchase the dress after all. She ran out of the store in tears, utterly embarrassed in front of everyone. This kind of bait-and-switch behavior is not only cruel it violates basic principles of decency and and several Michigan consumer protection laws. The staff did absolutely nothing to help or console her afterward. No one followed up, no one apologized, and no one made any effort to make it right. Instead, they left a sweet, innocent young girl crying and traumatized. As a military Veteran and community leader I urge all families to not shop here, and to take your business elsewhere. This company ignored my asks, disregarded my child and spit on military families everywhere. Boycott all Bridal by Viper locations.

I came across this adorable shop while searching for prom dresses for my daughter. We had a list of…read moreshops to check out & this being our first stop. We had a fantastic experience, tried on 10 plus dresses and loved so many. Patty & her team were very attentive and made our shopping experience a great one. Needless to say we found our dress here, and will return as a customer for future formal dress shopping.

The lady with shoulder length white hair was just rude. The shorter haired lady was very nice and…read morewas trying to help with what we needed. The other lady acted like we were an inconvenience for coming in the store when we just asked for a purple shimmer prom or bridesmaids dress. She was real short answered and not welcoming at all. I'll never go there again or recommend this store

I went into my dress appointment very discouraged by previous experiences. I didn't think I would…read morefind "the one", but Olivia made the experience AMAZING. She seemed like she had years of experience because every dress she pulled for me to try on was absolutely stunning and fit my vibe. She didn't make me feel rushed, she was funny, kind and made my experience so memorable. The bridal shop had an array of options and I didn't feel overwhelmed at all! The Phoenix upstairs was great too:) I did say yes to the dress! Thanks so much Olivia!

I would not recommend Becker's to anyone looking for a wedding dress. They had the worst customer…read moreservice I have ever experienced. From the moment I mentioned that I had liked a dress at another store, the consultant made me feel extremely uncomfortable. She became flustered when I didn't like certain dresses she pulled, and at one point even said, "There are 3,000 dresses here and you are not leaving without a dress." And "If you liked the other dress so much, why would you come here?" I tried to explain that I simply wanted to explore different styles before making a decision, but she pointed at me and aggressively told me I was wrong. She said I did know what I liked and that if that was truly my dress then I wouldnt have left. I felt like i was being scolded and judged. She then attempted to find an identical dress to the one I'd seen elsewhere just so I would buy it from their store. At that point, both myself and my entire party felt so uncomfortable that we didn't even feel safe voicing opinions. We ended the appointment early, and instead of thanking us, she grabbed the dresses and walked away, leaving us to do what felt like a "walk of shame" out of the building. I ended up returning to Fantastics Finds to buy my wedding dress. They clearly have some sort of sales quota they have to meet and do not care about the brides experience and finding a dress they truly love. Side note, the consultant also did not ask me my budget and was pulling dresses way above my budget that i had submitted online. Wedding dress shopping should be an exciting and supportive experience. Instead, this was condescending, rude, and unnecessarily stressful. I was truly appalled by the experience I will definitely never recommend Becker's to any future bride.

I don't usually leave reviews but I had such an excellent experience with The White Dress. I wanted…read moreseveral specific attributes for my wedding dress and Brittany helped me so much to find exactly what I was looking for. She was very attentive and not pushy at all. Not only that but she went above and beyond to answer several questions after my appointment that I had about customizations and pricing for the dress. I came back to purchase my dress during their White Saturday deal and everyone on the White Dress team that I have interacted with has been extremely friendly, patient, and helpful.

Can I give them ten stars?! I wasn't planning on getting my dress for another month BUT decided to…read morego in since they were running an amazing off the rack sale for national bridal sale week! Even during covid I felt safe, they were limiting customers and wearing masks. Everyone was so helpful though the process, especially the owner Kristy who helped me out when I was unsure of my dress choice. All I can say is I am so thankful I went in when I did, the deals were unbeatable for the amazing dresses they have! I'm going to post some of the dresses I didn't chose for you to get an idea of these gowns that were only $500!

I cannot recommend The Dress Shop enough! After visiting several bridal stores and either not…read morefinding the right dress or not having the best experience, I decided to stop into The Dress Shop as my last store--just to see what they had. From the moment we walked in, we felt so welcome and taken care of. Although I'm sure all of their stylists are wonderful, I was incredibly lucky to work with Isabel, and I truly cannot give her enough praise. She was absolutely incredible. Isabel was so knowledgeable about every aspect of the gowns--fabric, designers, styles, silhouettes, details--you name it. She answered every question we had and made me feel reassured and completely comfortable, more than any other shop I visited (and I visited a good few!). One thing I loved was how personal the experience felt. During my first consultation, Isabel asked about my (then) fiancé, how we met, and details about our wedding day. It truly felt like they cared about me and wanted to get to know my story. I honestly felt like I became friends with them! There was never an ounce of pressure. In fact, it was the opposite--they respected when I needed time to think and never made me feel rushed or questioned my decisions. It was such a refreshing, positive experience. This shop--and especially Isabel--is genuinely at the very top of my list of wedding vendors. I've been excited to write this review since the day I bought my dress! Even after my dress purchase, I visited a few more times to look for a veil, jewelry, and accessories, and every single person I interacted with (front desk, phone calls, stylists) was so kind, encouraging, and helpful. I found my dream dress, veil, and bracelet here, and the entire experience was something I'll cherish forever. If you're unsure where to go--especially if you've tried multiple stores like I did--please visit The Dress Shop. You will not regret it.

Jessie was absolutely incredible with our group. She truly listened to what my beautiful niece…read moreenvisioned and thoughtfully guided her through options that matched her style. When she found "the one," it was pure magic. Jessie's energy was contagious in the best way -- supportive, warm, and never pushy. She made the entire experience so special. We had the most wonderful day!

Mindy is great! She expertly altered my bridal gown and the bridesmaids dresses. Everyone was very…read morepleased with her availability and reasonable prices.

Mindy is absolutely awesome. She hems all of my husband's pants…read more When I barely fit into my bridesmaid dress for my brother's wedding she saves the day! Not only did she turn it around in a week for a reasonable fee, she also altered the dress in a way that made it fit WAY better but that didn't change the look of the dress by reconstructing a few areas. I have never had a seamstress be so knowledgeable and helpful. She solves problems by presenting experienced solutions!

I would recommend this shop strictly on the condition that you follow their contract to a T when…read morebringing items in for them to sell. I felt that it was construed that it was a nonchalant renewal and we were a team working together to sell the bridal gown I brought in and trusted to them. I signed a contract and that was the last I heard or was reminded about their "check in" policy. I was told when I checked in the second time "you can renew as often as you like." No mention of the procedure that was supposed to be followed to check in. The dress was sold without them communicating anything to me and they went by their contract saying the dress was now legally theirs. In the end the lady worked with me a little and gave me a small amount for it but I do still feel taken advantage of. (I would have given a 1 star if she hadn't) If you do business with this company please review the contract very well and make sure you don't let them try to trip you up so they can keep your items for free.

From the owner: Please call for an appointment. This allows special time and service to you! read more

Found my wedding dress when they were closing. Got it for 60% off and I had the best experience.read more

Staff is rude and treat their customers badly. Last place i would recommend to anyone. Horrible…read moretreatment!

As a bride on a budget, I gave this place a shot and found my dress (and veil!) on my first visit!…read moreThe staff is very firm on visitor count, but friendly. Shop is excellently clean. I really valued the fact that my purchase was going towards cancer research. It made my experience so much more special and significant.

I came here yesterday with one of my bridesmaids and my mom, with high expectations since friends…read morehad recommended the shop to me, and I wasn't disappointed. This was the 4th bridal store I visited, the other three being regular bridal shops (one in Howell, one in WB, and David's Bridal in Novi). I knew going in that all proceeds are donated to cancer charities, which is great; I didn't know that all the employees are volunteers, too. Our assistant was Lisa and she was great. In my two-hour appointment I probably tried on 5-7 dresses. Some weren't as "fancy" as I wanted (mostly the Torrid ones, but the prices were excellent; $50+) but I found two I really liked, and ended up buying one! For $450, which is about 1/4 the price of another dress I saw at one of the other shops and really liked. They do alterations there too - the shop itself allows credit cards but the seamstresses, who are also volunteers, just take cash or check. The shop advised me to come back about 3 months before my wedding to start the alterations process, so that would be June of next year. They told me they do cost-effective alterations, too, so this is where I'll be taking my dress. Overall super pleased with this store, and glad that their mission is so charitable, too.