First and foremost I would like to say Thank you to Patty and staff they have been an absolute…read morepleasure to do business with. I have known Patty for about 16 years, when you get the service she provides why look anywhere else. Any issue I have had or concerned she has taken more than just her time to explain in full detail. She hosted a Customer appreciation event at my job in December 2017 and WOW what a great job she did with her staff . They brought food toys and prices to give out. They took it among themselves to do it all!!! People had a blast! Thank you Patty and staff for your kindness and service you will always have my business.

EXPENSIVE RATES AND THE WORST CUSTOMER SERVICE Customers for…read moreover 10 years and my rates keep going up. My family originally had four accounts with this agency. The company lost all the accounts because of their poor service. Always a different person to deal with, they don't communicate with each other and struggle when dealing with multiple policies. Last month our home insurance was cancelled due to my neighbors overgrown trees affecting our home. When the problem was corrected, the "new rates" were ridiculous. Found a new company, so much cheaper, faster and transparent. Since Farmers they didn't renew our home insurance, I told them know I was cancelling my other policy, I then got an email offering to re-evaluate our coverage. No thanks, Found better auto prices as well with another company. Stay away from the greed and incompetence of this family business. To top it off my "final bill" ($216) for the last month of coverage came from a COLLECTION COMPANY. Guess they didn't like losing the accounts. Shows how vindictive this insurance company really is. Because we pay our bills, Nothing was affected with our credit. I simply choose to be smart and pay for services that are earned, instead of an office who just wants to sit and collect. I will make sure and NOT recommend them to anyone. Overall: SUBSTANDARD.

These folks were fantastic! Turning 65, I was very confused about all the things I needed to do for…read moreMedicare and how to coordinate with my current insurance benefits from my former employer. I read all the information but found it very complicated. Steve went above and beyond to help me. He's extremely knowledgeable and able to simplify the puzzle. Everyone is going to have different things that are important to them in terms of coverage. Steve took the time to get to know me and my situation to make the best possible choices. There are so many variables! Gabriele on the ARK staff is friendly, efficient and a wiz on the computer, gathering info, accessing needed data. I couldn't have done it without them :-)

I was totally stressed out about losing some of our medical insurance coverage and confused on…read morewhere to start to fix it. I called Ark and they were awesome! The lady who answered the phone was very patient, kind, and professional. She listened to my needs and relayed everything to her co-worker, (Gabrielle). Gabrielle did some research for us and it looks like we are already covered. Gabrielle recommended keeping our coverage the way it is. I was so impressed and appreciative that she didn't try to sell us anything new when we didn't need it. If I, or anyone I know, ever needs help with new coverage, I know who to call - ARK!

I highly recommend this company. They were very professional and took the time to explain in detail…read moremy entire policy plan. Anais was the one that helped me out to pick a plan that worked best for me. She was always in contact with me and available at all times to answer all of my questions. I was unsure on what plan I needed for my car insurance and Anais explained in great detail my entire plan and even gave me different options to choose from. I am very pleased on how I was treated as a customer and the way they made sure that I felt like my expectations were met and that I was part of their family and not just another customer. I am 100% positive that I will continue to have a great experience with them.

I will like too say that I never have got a best service for my insurance is been good service…read morethanks Danais insurance

What can I say..... my daughter moved to Denver for school and my insurance wouldn't cover her…read morethere. So what is a dad to do? I called a few companies and seller on Josh's agency. I'm very glad I did. I work in the auto industry so I know the drill. Ericka helped me from start to finish. She stayed helpful and professional even after I called her a few times with more and more questions and changes to my policy. She was amazing. Will be recommending to my family and friends. Thank you for everything

Switched to Mercury and I'm saving so much. Should've made the change sooner. Keep track of your…read moreaccounts. Was with them for 10 years almost and once payments got weird with no explanation knew it was time to go

Adriana Heverly has been a wonderful agent. She is quick to the phone, extremely knowledgeable,…read morelooks out for our best interests, and is a joy to speak with. Jim Moodey

Absolutely love this place! Kaylee was exceptional. She answered all questions I had and eased…read morethe stress I had. She was very patient, kind and knowledgeable. I will be sure to refer family and friends to this location!

They were prompt and courteous in assisting me obtaining Rental Insurance for my property, after I…read morewas cancelled by my previous insurance company, because they were leaving California.

Unprofessional, failed promises, incredibly frustrating. Avoid like the plague! If you are looking…read morefor a responsive insurance professional, look elsewhere.

I recently turned 26 and had to get my own coverage since I could no longer be on my parents…read morepolicy, ahhh!!! ): I worked with Iris on getting dental insurance, she thoroughly and patiently answered my worry questions and got me squared away with a Delta policy that fit my current needs. Bernardini & Donovan is also the agency my work goes through for our health insurance and that experience was great as well. They made sure all of my employee's questions were answered and got them taken care of promptly. I couldn't be more grateful for the kind and prompt service I have received both professionally and personally!

Adrian and Michael with Bernardini and Donovan are the ultimate dream team. They go above and…read morebeyond, I can not express my and my families gratitude for these gentlemen and their company enough. Thank you Bernardini and Donovan!

Service was quick and easy thanks to the help of Andrew. I moved locations and he helped me figure…read moreout the most cost effective option for the move. Thanks Andrew!

I am extremely pleased with the service I got from Ricky A, a consummate professional, worked fast…read moreto provide me the insurance I needed at a reasonable price. When he was out of the office. He had one of his business partners work with me.