Jon Jimeno has been absolutely great to work with. I had some issues with one of my insurance…read morepolicies and Jon was extremely helpful in getting everything resolved. He is an excellent communicator and very on top of things. Highly recommend.

We've NEVER experienced such great insurance service. Adrian is the absolute best there is. He is…read moresuper responsive and competent. He truly takes care of his clients. He's proactive, tracks our accounts, and works hard to find the best coverage at the best price. Cannot recommend him highly enough.

Hello, I have been…read morewith Aguayo Insurance for 12 years and have not received any wrongful services or acts at this location. Hector and Veronica have always been respectful and strict about professionalism, honesty, and accurate information for questions and concerns. I appreciate that Veronica always looks out for her customers and finds solutions for any situation. Also, one of their agents, Inez, who has been working there for a long time, is excellent at her job and always helpful in any situation. Alisha used to be at the Moreno valley location, she is a great agent and she is always determine in anything that she does. I admire that about her! Last year at the Hemet location with Alisha, she very informative , professional , and very helpful. There is one concern about that a new agent Daisy was at the Hemet location, she was working across from Alisha , since we thought any personal or private information stays in the office because we have the right as long term customers. Daisy had shared some personal information to a person does not correspond to him or have the right to know any access to us. I don't understand what was Daisy's motive to shared our personal information like that when we had asked nicely that day, it was private matter and us, as customers, we have that right. Alisha who knows better , I know with her great work ethic , she would not have shared any information to anyone. We do not like or have time to stress about things that We cannot control. All we asked to encourage or trained more Daisy or any new agents to respect clients requests and privacy. We had bad experiences with Toro tax services because that company has a gossip issue, that why we wanted see if we keep giving business to Vida income tax this year, but with Daisy sharing information to that person is not worth it . This disrespect family/Client code and we hope this does not happen again with other clients. We believe within time, things can be better and understand that sometimes strangers can help more than family. We still appreciate Alisha and everyone, You all do great. We recommend both offices if you want a lifetime business for any services they offer with integrity and respecting clients' private information. Thank you so much Aguayo Insurance Solutions!

absolutely amazing service! They were very friendly and got the job done fast…read more they have very good prices as well, i was shopping around and found that they had great prices.

First off thank you for being available during the COVID 19 pandemic as your services are…read moreinvaluable and very "essential". Erica was awesome! She got me in and out so fast I could've left the car running and parked in front of a fire hydrant j/k but she was super efficient and knowledgeable. Her professionalism and accuracy is impeccable. I highly recommend the Jouber't Mobile Notary for all your legal document needs. P.S. she also can get you life insurance with NO MEDICAL EXAM! P.S.S. She has a Good Heart and deserves your business! Support Women Owned and Operated Businesses!

Erica was a God sent indeed, once I say this I need not to go deep into what she do for me and my…read morefamily, SHE'S AWESOME

Chelsey helped us tonight. She was supposed to be off at 5:30 but she stayed way after because we…read morekept asking her questions about the policies. She was very patient, very knowledgeable and very helpful. We feel very safw in her hands! And we ended up getting our policies here because of her. She did an awesome job answering everything. Definitely recommend this place!

Love the staff at this Farmers agency. They take their time to explain the coverages on your life,…read moreauto and home in simple terms.

I wouldnt rate this insurance broker because i have paid over $1200 (not to mention payments of $60…read moreevery month. ) within the last 4 months for 2 vehicles neither one has accidents or tickets. I went in to make a payment yesterday and the girl told me to have a seat its going to be over an hour cuz she is alone and with another client. I just wanted to leave my money order . Did not need a receipt my m/o receipt is my receipt. But she told me no i couldnt do that. That maybe i should just come back another day. My premium is gonna expire tonight!!!! Thats so wrong!!

I have always thought that if you have nothing nice to say then you shouldn't say anything at all…read morebut in this case I cannot keep quiet!! I am enraged at the lack of professionalism and customer relation skills this place has. If I could rate it a big fat zero that's what they would get. There's usually three ladies there. The front desk lady (receptionist) is friendly but other than taking payments and/or explaining paperwork to us she's not allowed to do much more. To the right of the office in the back desk there's an agent who is also nice but can't make changes for us because she is not my dad's agent. To the left is my dad's agent and let me tell you, that lady has A NASTY ATTITUDE!!! She won't greet you when you walk in she just wants your money. Not too long ago my dad went in to do changes to his insurance and the lady (her name is Dominican or Dominic) charged my dad a lot of money!!! I called the insurance company and was told that they didn't even get the money my dad paid!! She kept it for her!!! Stay away from this place or if you go don't deal with Dominican because she will rip you off and say it's for the company when it's just for her.

They are all very knowledgeable helpful reassuring and fair. Best customer service around. I have…read morerecommended them to several of our closest friends.

Absolutely the best in the west! This agency (every single…read moreperson there) is at the ready to assist with any insurance matter and or questions and concerns. They pick up the phone immediately and have your answers for you almost with lightning speed.... if not, they will concentrate on your matter until resolved. They will go over whatever you need for as long as it takes and they are extremely thorough. They know their stuff. If there is a concern they are not quite sure of, they will find the answer and call you immediate when researched and found. You will never be left in an unsteady situation. Couldn't thank the person enough for recommend. Never better insurance people and it happens that they are good/nice people .

I don't even want to give a one star. I have been with farmers for over 20 years. Auto pay…read more Never delinquent. They cancelled me and my son. Please know my son is military active duty. They said they sent me a premium update on the mail which I never got. I was a loyal customer never missed a payment and on auto pay. They cancelled me work no notice nor courtesy call. Please don't use farmers. They don't care about your business I tried calling for help and they can care less

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Disappointed, first of all after opening 20 late. Julio was rude ,I said good morning to him he…read moreignored it gave him the benefit of the doubt he did not hear me , as he sat on his desk in front of me I said good morning again did not greet me well all he said what can I help you with, as a business owner myself if I run late I give an apology second of all when someone give you a greeting the respectful way is to reply even if you are having a bad morning, but any ways ,I felt disappointed and will take my business somewhere else from now on. Remember customers are who keep businesses running. Jesse

I had a very nice experience here. He was helpful, happy, and offered additional help to a very bad…read moresituation i was having someplace else. He handled everything he could for me. I appreciated all his time and expertise. I recommend talking to them and see if they can accomodate your needs. Thank you Aztec!