Anyone with sensory overload issues should avoid this place. After paying 14 euros for our tickets, we entered the first room and found ourselves surrounded by six television screens that were all showing different things, with dizzying images moving quickly across each screen. It was nearly impossible to look at the screens. The audio guide commentary sounded like the kind of loud, annoying radio advertisement that would cause me to quickly change to a different station. There were no markers on the floor, so if you accidentally took one step too far towards another screen, the audio switched to that text instead. If you wanted to hear the rest of the commentary from the first one, you had to start again from the beginning. After three minutes, I had a headache and a stomach ache, and my husband was not much better off. We decided to ask for a refund. There was no legitimate way out, so we jumped the gate and went back out the way we came in. The lady at the ticket counter felt our pain, but could not issue a refund. We had her ask her supervisor, to no avail. We had her ask her manager, who gave the final answer: no refunds. We decided that we didn't want to waste 14 euros, so we went through the "story" as quickly as possible, without looking at any television screens and without listening to that horrendously corny audio guide. There were a couple of nice things to look at, but no explanations that we could read. (Yes, I am going into the future kicking and screaming.) The best part was a film about the 1755 earthquake. It was fascinating, well-made, and told a complete story without changing scenes every five seconds. Overall, it was very poor value for the money. read more