Yesterday, I brought a $42 bottle of Pinot noir. Cuvasion 2013 vintage. I opened it last night with…read morea bottle opener and the cork broke in half and turned into dust in the center. There was cork in the wine and half the cork is in the bottle. I went to exchange the wine today and the pay at the cash register just said that she needs to talk to the distributor to get a credit. As a customer, that isn't my issue. I did not buy wine from the distributor I brought it from this store. I asked how long will that take and she said she doesn't know. She will contact me. This is my 2nd time at the store, so I'm not sure how she's going to contact me. I asked her to take down my information. She then threatens to call the cops and speak over me instead of taking down my information to call me back? I'm not sure what customer service training this is, but it's clear in the reviews that when this woman doesn't want to be a decent human she pulls a Karen and threatens to call the cops. I asked her to call them because they she would have my information as I did nothing wrong. While she wasn't listening and trying to take customers behind, please note I waited on line and told her that she can take the next customer when she writes my info. She finally wrote it down and I have the photo above as proof. It's clear that she has no lack of care as a normal store employee would have refunded me or gave me a new bottle instead of threatening to call the cops. I will be writing to the wine company as well as finding out who the distributor is and leaving a review with the BBB and then I will be getting my money back. I'd advise folks not to shop here going forward. They have old wine stored improperly and thus shitty ass corks. The owner just called me back 2 weeks later and literally accused me of opening the bottle of wine with a knife. They didn't ask any questions. Just told me I used a knife. Do not waste your hard owned money here. I will be writing a complaint with the BBB as this establishment is racist and down right rude.

If you're looking for great liquors, a unique variety of craft beers and quality wines, and superb…read morecustomer service, this is the place for you! This is by far my favorite liquor store to go to. The prices are fair- some say they're expensive but I don't think so. There's about a dollar difference between beer here and at pride, but there's more variety here. Also you're supporting a small business so it's worth it. I strongly recommend this store.

So they have a great selection of craft beer. But when I went in there a couple months ago one of…read morethe guys tried to sell me expired beer for a discount. I declined the offer but when I went in recently after I got home I noticed the beer I got was almost a year expired!!!!! The sketchy thing was that same guy gave me a free four pack of some good beer while I was there. I assume though he knew the first four pack was expired hence the freebie. I won't be going back.

I stopped by Eddies today looking for Lagunitas Hoppy Refreshers, and the store is well organized…read moreso I found to right away. At the register the gentleman who worked there started talking to me about my purchase and offered to show me like products and took a few minutes out to give me a run down about them, and his experience with them. I'm grateful he took the time to do this, because I made another purchase and it was just what I was looking for.

This liquor store is huge!…read more It's in a good location- tons of parking and easy access. They've got a huge variety of brands and always have specials and sales. Their prices are good too- cheaper than Johnnymacs for sure. They've got a great craft beer selection. Their staff is consistently friendly and knowledgable about their products. The store does smell a bit because their redemption center is right at the entrance. They should probably fix that. Other than that good store.

Always great help from the owner and his wife along with the staff…read more Can't go wrong with Winn

There are three liquor stores in Longmeadow: Bottle Shop (near the MA/CT border), that one on…read moreLongmeadow Street, and this one. They all have their own motif: - Bottle Shop is the big store: it has a whole wine rack and everything. - the one on Longmeadow Street is the small one that is kind of bright and feels like the place you'd buy cheap stuff. - This one's the classy-looking wood paneled one, where you would think you would find microbrews. Sadly, the beer selection here isn't as vast as Bottle Shop (probably because of the size), but they do have a halfway decent selection, as well as a good selection of other wares (like liquor and wine). So if you're in the Williams Street area, it's a viable option to pick up a bottle or a 6 pack.

I am a regular customer at Four Seasons Wine and Liquors. The hired employees are very cordial and…read morehelpful. I have been shopping here since June 2020. I calculate that I spend at least $80.- $100.at this business. Today I was not offered a bag for my 3-pack of sparkling Lunetta wine. I grabbed the three-pack by the bottle top and whoa, the bottle pulled out of the usually hard to peel off cardboard container and the three-pack fell to the floor one and one of the bottles broke. The owner came out obviously displeases and scolded me for not holding the bottles from the bottom. I apologized and asked if I could replace the broken bottle with another one. The owner and the new employee said (not very nicely) "no" and that it was my fault. I am surprised that considering the competition in Longmeadow MA among the 3 package stores that he was so ungenerous. I told him that was not very nice to do to a regular customer (who in 9 months has never broken a bottle before). Thus I am transferring my business to The Bottle Shop Discount Liquors on Laurel St. in Longmeadow. They have a wider range of selection and charge about a dollar less for the little Lunetta 3-pack. It is a little bit further from where I live but I am pretty sure they would not blame the customer and would give me another 6-oz bottle to substitute. It is good business to do so.

Too bad because they have a nice selection even for someone who just moved from wine country…read moreCalifornia but there are a few that work there that are "short" with customers and provide terrible service.

They have a good selection of everything, but I found the staff hit or miss. Sometimes they are…read morehelpful & engage the customer. Sometimes you check out amidst a multiple cashier conversation about nothing even close to alcohol & are barely acknowledged if at all. They do have some cool weekend tastings....today was Peak Organic beers.

The owner placed a large banquet table in front of counter, making it difficult to hand the credit…read morecard to her (it is literally 6 feet away). When I tossed it to her she became very angry and threw it back at me, accusing me of negative intent. When I explained that I was simply attempting to get the credit card to her since I could not reach her, she told me with irritation she did not believe me. After she ran the charge she threw my card across the room on the dirty floor, with significant anger. She clearly has a bad temper. Stay away from this place. I believe the large, unexplained barrier in front of the check out counter is an omen.

Amazing service and knowledge of what they sell! Everyone who works there cares about your…read moresatisfaction!

This liquor store just switch over new owners and didn't have all my products I was suppose to…read moresample. I sampled the Mash & Mallow S'more's Whiskey and the Ramazzotti Amaro which resembles a little like sambuca. The Mash & Mallow S'more's Whiskey has a great taste. They don't carry the Mary Dowling Whiskey product yet but I'm sure will be getting it. They are doing a-little renovations and plans for more coolers along the wall for more products to arrive. It's a busy location that is perfect location for locals in the Ludlow area.

The store isn't honoring their gift cards. Was informed by cashier that the gift card machine was…read morebroken and I couldn't use my gift card. The machine was broken 'during renovations' but there was no signage to announce the issue. No solution was offered. Will give them another chance in a few days - and will let you know once they've had a chance to make things right. It appears the credit card machine was just fine and I'm surprised to learn there's a different machine for Pop-N-Cork gift cards.

This spot is amazing! Very clean, organized, and managed correctly. Don't listen to any negative…read morereviews! I love the whole team, very friendly. Will always carry heavy items out for me without asking! Recommend highly!

We love going here. Awesome selection and friendly service. You can find whatever you are looking…read morefor and then some.

Went in tonight like 10 minutes before close. The man working there was super friendly and nice…read more They have great deals on wine.

Was at McCarthy liquors on the last weekend before the new owners took over. It was excellent as…read morealways. Have not stopped in yet under the new ownership.

This place is okay for this spot & overall they do well but if one slight problem is this-they do…read morenot keep their ears open on your call on lottery tickets so they don't need to do a repeat on the initial call in the first place. Place got good stock of spirits/wines/beers/snacks & such. This is also conveniently near MA 57 so if you need to get stuff in town beforehand you're set here.