I would like to give 2 1/2 stars but that option is not available. I was on my way there to try it…read moreout for the whole body cryotherapy session. While I was on my way there I contacted them to see if I needed to bring anything with me like a robe slippers ETC During a text exchange between me and associate there I was asked if I wanted to try the new client sampler I said why not figuring I might as well try what they have to offer while I was there. Unfortunately they sold me a sample of that they couldn't provide because the slim pod which is one of the major features of this place was not available for the entire day. I was told I can come back later and do it again but it's a long way from home and I didn't feel like that was nice. I paid the full amount and didn't get what I was sold. The staff is nice and friendly. But also the place is small so you can hear all the details of the private conversations including what they are ordering for lunch. I think when you're getting compression therapy on your legs you'd rather just have some nice soothing atmosphere instead of something like that. Not that they weren't nice people, they were very nice but I came there to unwind and relax. it's a clean place with very nice decor and the equipment looks state of the art. Overall I would say there may be benefits to a place like this but I would never know because I'm not going back. The place was far away, the parking was not convenient, and my overall experience was negative unfortunately because I know it could've been positive if it was played right. I texted the number that was offering me the services yesterday to explain this before I wrote this review. All I got was a robot answering me instead of a person selling me or helping me this time.

My experience here was nothing short of pleasant! I had a very relaxing day, Gina & Kat were…read morewonderful and so friendly helping to get me set up.

The customer service at this hand and stone is awful. I would not recommend this Hand & Stone…read morelocation at all. I have been a loyal member for over 3 years paying nearly $90 a month, and the customer service and lack of professionalism I recently experienced was honestly shocking. I needed to transfer a service, but because of their transfer policy, if I had waited literally TWO more days, I would not have hit the "3 transfers per year" limit. Instead of working with a long-term paying member, they immediately became difficult and unreasonable. I made an appointment at 11:45 PM the night before for 2:15 PM the next day. Since the business was closed when the appointment was made, I called promptly at 9 AM the second they opened to cancel it. I was then told I would be charged a $100 cancellation fee. I was completely stunned. Charging a loyal member $100 for cancelling an appointment made only hours earlier -- before the business was even open -- is absurd, especially when the schedule for that day was practically empty with multiple openings available. What made it even worse was being told they were "starting to crack down" on the cancellation policy. So apparently the policy is only enforced when they decide they want to enforce it? That is not professional or consistent customer service. To make matters more frustrating, their app does not even ask for confirmation before booking appointments. In the past, I accidentally booked an appointment because of this and had to call the next morning to cancel since, again, the office was closed. At no point during those previous cancellations was I ever informed there was a limit or that future cancellations could result in fees. Or I would have explained that appointment should have never been made and to not hold it against me. Not that that should even be a thing when you pay nearly 90 dollars a month for that long of a time. The manager originally told me she would waive the fee "this one time" because I was considering cancelling my membership after how poorly this situation was handled. Then after I cancelled my membership, they charged the $100 anyway. Completely dishonest and incredibly disappointing. The front desk staff at this location consistently seem disorganized and uninformed. Every interaction feels chaotic, and no one ever seems to know what is going on. I've been to the Holmdel and Aberdeen locations and both are significantly more professional, organized, and customer-focused. When you are paying this much money every month, you expect competent management and fair treatment -- especially as a loyal long-term member. Unfortunately, this location completely failed in that regard. And I nor my friends or family will ever be coming back to the Middletown Hand and Stone.

Best Facial Ever! Before Lauren even started my facial she…read moremade sure I was comfortable with the lighting in the room, warmth of the bed and made sure I had a cup of water. Then, she started the facial steam and made sure it was just right. Lauren asked me questions about my skin to ensure I would have a great experience. She was very knowledgeable about the products she used and explained the process with each cleanser, exfoliate and cream she put on my skin. Lauren understood what my face needed in mid winter as it gets pretty dry, I left with soft and smooth skin. She was friendly, professional and I left feeling beyond pampered. I can't wait to go back for another facial with her!

I recently had the pleasure of becoming a new client of serotonin and cannot say enough about it!…read moreJay happily gave us a tour and thoroughly explained all the different services and equipment there. The location is perfect and the place is beautiful. Hailey is beyond amazing! She was caring and considerate and listened to my wants/needs and I am over the moon ecstatic with my results! I've gone to other places and felt like they just did what they wanted for the $$ and I was not happy with the results. I truly cannot say enough about this place and their staff!

Friendly and knowledgeable staff , I received a IV treatment & hormone therapy . Great help towards…read morethe treatment of my crohn's disease. I definitely recommend this place

When I am sick I text Rebecca and she sends me an IV pronto. I had one this week because I was…read morereally suffering with a sinus infection and I felt much better the next morning. I don't think it is a coincidence. She will recommend what she thinks is best, and I always ask for a glutathione push because it is something hard to get and the body needs it. My nurse was Ryan and he was great. Will definitely call again next time I need it

I was able to get in really quick. The process was seamless and Kelsey was so sweet and explained…read moreeverything very well. Definitely recommend

I've been to several EWCs in my years and this location is great! Imani was super professional and…read moreprecise. I will be back to see her if I'm in the area again.

I'm not from here but was in the area and needed a waxing. Came here for the first time and got…read morechose any stylist and ended up getting an eyebrow and lip wax from Alina. I'm so glad I got her, she was super gentle and so sweet. Loved how my eyebrows look. Rescheduled in 4 weeks with her. Also super clean location. Receptionists at the fronts were so so kind also.

Dr Weintraub was great , been using him for over 12 years , has always been professional, courteous…read moreand on the button taking care of any issue I have had , his staff is friendly, courteous and helpful , they always help when I need an appointment, I have all positive to say about the care I received

THIS IS A DUMP AND LACKS ALL PROFESSIONAL COURTESY!! Arrived…read moreearly at 2:45pm on 5/5/15 for a 3pm appt. Even had all my paperwork filled out before i got there too since this was the first visit. Receptionists seemed fine as they took my forms, my co-pay and asked me to sit down. I noticed the plastic tree next to the receptionists' window was filthy with dust, made me think about my allergies and the office cleanliness. Well... 45 minutes later i was asked to come in by the nurse to the examining room. 30 minutes in solitary was enough for me, i walked out demanded to know what is the story, and the reception said "why are you yelling at us?" - i told them because you run the appointment system. 1hr and 15 minutes for nothing. Dr. weintraub came out, i told him this was ridiculous that i had to wait so long, he had no clue what time it was... 4pm already. I got my copay back and will never return, even the Dr. said to refund me.. zero apology and zero effort to calm me down. waste of time and the examining room has peeling paint around the window and to spit in our face... there is a sign on the wall "it is your financial responsibility to maintain the appointment, otherwise you are charged $25"!!! WHAT???? WHERE IS THE DOCTORS RESPONSIBILITY TO KEEP APPOINTMENTS WITHIN REASON!!?? 75 MINUTES OF WHAT? NOTHING! NOTHING AT ALL. BTW, the two receptionists offered nothing other than "don't blame us" attitude.

2nd time visiting Evolve in Red Bank and both times have been fantastic! From booking my…read moreappointment to checking out it was a seamless process. I made my appointment online. Easy process and lots of availability. The office is clean and very modern. Staff is super friendly and happy to answer any questions. It was my first time getting Botox and my provider answered all my questions and explained each step of the process. Can't wait to go back! I'm officially hooked.

Had a great experience getting my first ever lip flip. Jenna was sweet and informative. I'll be…read morecoming back soon for my second one !

You are in good hands when you go to Profysio in Aberdeen. Everyone there treats you like family…read more They are very professional, caring and I felt very comfortable going there. I went for 3 months with a shoulder problem, and now I am feeling much better! I highly recommend them!

I used this place for PT a few years ago and forgot to review. I used Dr. Nicole for my running…read morerelated glute pain. She diagnosed me in a visit. I did PT w her for about 3-4 weeks and voila! No more hip pain. I've been running faster and better since she gave me exercises to activate my glutes. I highly recommend.