very well organized and the sweetest staff ever, put a pin in it bc you know you'll be back!read more

Love it. Always visit a lion's den when I'm close to one. Wish they had more of them.read more

Very large selection of a LOT of different types of fun and tantalizingly new toys to explore.read more

This place sells junk then acts surprised when you're dissatisfied with their products. They tried…read moreto give me a discount on another product when I returned, but that's really not enough. I just spent $135 on a cheaply made product I can't even use.

This store is very accommodating for couples! They have a wide variety of toys, lubes, DVD's and…read moreother things to enhance you and your partners sex life!!

From the owner: We are the cleanest and cheapest Adult novelty/ Smoke store in the area. Our staff are friendly and…read morehelpful. Come by and check us out.

Rude as hell and everything is overpriced the staff thinks everyone is out to steal something. Even…read moregoes as far to hold your I'd before you may look around

Never will go back there the guy that ran the place was a complete dick was excited when I got…read morethere and by the time I left my day just totally horrible the products were way overpriced and the guy was just completely rude I will take my money elsewhere

Usually, I'm a huge fan and have been for years. In the past month, I've bought four bras, 7 pairs…read moreof undies, shorts, and jogging pants from VS. I usually get measured for bras every few years where my weight fluctuates. My mom is 68 and has never been measured. Actually, she's never been inside of a VS store. So, I told her to come with me. I bragged about how great service was and how she'll finally get a bra that she's comfortable in after all of these years. Boy, was I wrong. We, unfortunately, got the worst customer service employee EVER. When we arrived at the Crossroads Mall VS, there were two women folding. I asked if someone could measure my mom and it was her first time. There was an older, brunette lady who said she would. However, she acted like it was a bother. Having been measured numerous times, I knew what she was doing was incorrect. She told my mom she'd measure her right there in the middle of the store. So, my mom stood at the panties area and was measured with her sweater on. The lady didn't even ask my mom questions like what size she typically wears. She just gruffly said my mom is a 40 D. Then, she proceeded to say that they didn't have any 40 Ds in stock and went back to what she was doing previously - folding. My mom was pretty stunned where I had hyped up the experience. I was planning on buying some more bras, shorts, and jogging pants for myself but I was so disgusted by this older woman's attitude, that I told mom we'd go ahead and just leave. I tried to still be polite and 'thank' the woman, but she didn't even acknowledge me. It was the worst service I've ever encountered in a VS. I highly doubt I'll go back to this location. If this lady didn't want to deal with people, she sure picked the wrong job!!!

Over the years, we had two (2) problems with the clothes we buy from Victoria's Secret and I have…read morebought a lot of clothes from them. Each time we had a problem, Victoria's Secret has refunded my money and more (NO THANKS TO THE LOCAL MANAGEMENT) to make up for the hassle. Not only do I recommend you buy all your clothes from Victoria's Secret, but you should buy their company stock as well.

This boutique is one of the best!!! I call from NJ and they are always so helpful! When I need to…read moreexchange something they go out of their way for me. Jess who handles the online orders is the best!!! She always takes her time and is always very very helpful as are the other girls that answer the phones also!!! If I'm ever in WV I will be sure to stop in The best shop around!!!! My absolute favorite......

I have been shopping here for years... but today I left this place in absolute tears…read more I have never had such an awful experience at a business in my life!!!! if I could give rose tree NEGATIVE stars I would. mind you, I have bought plenty of dresses and clothing from Rose Tree for dances in high school. I have been a customer for years, but it seems I was treated this way only because my money wasn't spent on them initially concerning my Wedding dress. for context, I came here a few months ago with my best friend so she could buy her wedding dress, they were so nice to us and accomodating but now I realize that was only because she was giving them her money... I had asked her (my friend) if they did alterations because I'm also getting married in 5 months and she had said yes and that they were really good. I got my wedding dress in Columbus and the place I got it from doesn't do alterations, they only sell the dresses. anyways, I picked it up a couple of weeks ago in Columbus and had immediately called rose tree to make an appointment for alterations. the girl on the phone took my name down and all of my information, asked where I had gotten my dress even, said to just come and bring it in etc. so the appointment was booked. well today, I walk in for my appointment at 12 holding my wedding dress in a gray bag. immediately get eyed because the dress I am holding isn't in the same dust bag as theirs I guess... I say Hello I have an appointment for alterations... she doesn't even look at the computer or ask for my name yet, she says "did you even get it here?" I'm immediately taken back, I say no but I spoke to someone over the phone a while ago and it seemed that it wouldn't be an issue. she continues to ask for my name and fiddles around on the computer for quite literally two seconds. then, says I don't have an appointment and the last appointment I had was from 2019 (my junior prom). I said "oh that's so odd I put the appointment in my phone calendar while I was on the phone with you all" she then says "let me see your dress" after acknowledging that it was not from Rose tree, I supposedly did not have an appointment and it was from Columbus... unzips my bag, rolling her eyes, takes two seconds to debate wether or not they will be willing to take me on after telling me no...then looks at me and says "yeah you're going to have to take you and your dress somewhere else we can't help you we are too busy to handle this right now", "we have a big store and a lot of dresses on our plate" why even look at my dress in the first place if that's the case? why make an appointment when I called? I then told her my wedding is in 5 months (September 2026) and I made this appointment in advance, even clarifying all of the details over the phone with the girl before I came to make sure it was all squared away and I wouldn't have to worry about anything. she says "whoever you spoke to told you wrong" then walks behind the counter and says "sorry we can't help you" and I then asked "do you have any suggestions about where I go?" she goes, "probably some dry cleaner" I say any specifics again? she says "are you not from here?? go to a dry cleaner"... I have lived here all my life. there were three women standing behind the counter, smirking and not saying a word during this entire interaction. I felt like I was in highschool again dealing with girls but yet I'm 23 being spoken to by a 60-70 year old woman terribly. I have never felt so disrespected at an establishment in my entire life. mind you I am only 23 years old, have worked with the public plenty and understand things happen, especially when you deal with a wide range of customers and attitudes, but I am not one of those people. I come into restaurants, stores, etc. with the best attitude and the most respect and have never been spoken to or treated this way in my life. it would have been different if I were rude in the slightest. but I wasn't. I left this place in tears and confused. I have never gone somewhere after calling and making sure everything was settled, being genuinely INTERROGATED by someone triple my age. This place will never get my business, my family or my friends business and I will never suggest them to anyone.

Refused a refund or even store credit even when I showed them electronic proof of payment which is…read morespecified as a legit way to return something in their new return policy. My receipt had faded so they couldn't read it, but claimed they couldn't look up my purchase even with my electronic proof of purchase. They were total dicks about it too, I heard them talking shit about me as I walked away. Garbage company. Never coming back.

I love this place, they always have great deals and staff is always so friendly. I come here all…read morethe time and it is always so much fun. My one complaint is that is isn't as clean as I would want it to usually be but other than that it is really great. There is a wide selection of clothing and other things like toys, food, and house decor. One last thing I want to add is the quality of the products, for the prices it is kind of what you would expec. The quality isn't always the best but as they say you get what you pay for.