Family A/C & Heating in Naples is well named. While an effective and superlative company-it also…read moreapproaches its customers as part of their family. And RICKY EXAVIER is a perfect example of this: Smart, personable, highly professional and willing to go that extra mile to help. Every single person at Family exhibits this same array of exceptional qualities -and Ricky shines among them. Ask for Ricky! You will not be disappointed

I have been a loyal customer of Family AC since 2005 and have always been impressed by the…read moretechnicians' professionalism. However, I am writing to express my extreme disappointment regarding a maintenance visit on February 2nd. During the six-month maintenance inspection, the lead technician pressured me to have my system replaced, despite my repeated and clear refusal. When we moved to my father's house to change a special-order filter, the lead technician remained on his cell phone in the living room, while I had to personally carry my ladder to the second technician in the laundry room. After they left, I discovered that I now need to have a ceiling painted and a retainer ring reattached to the ceiling. April 25th, I went to change my three-month filter, I found the existing filter smashed into the unit. It took considerable effort to remove it without it tearing apart inside. Due to these issues, I must incur additional expenses to hire a different AC company to inspect my father's unit to ensure his $120 filter was not similarly mishandled. The quality of service during this visit was a major disappointment and not reflective of the standards I had come to expect from this company.

Total package. Timothy and Jonathan worked well together as…read morea team. In our world today, it is rare to get the quality of work you pay for. Thanks to you both.

wow, whats an awesome job they did to my Mom's air duct system! team came on time and spent almost…read more6hrs. pics before and after were like night and day! i would give them 10 stars! strongly recommend. agree with most of the reviews. thanks Ductz!

I needed my unit cleaned out and a new condensation pump put in. Jose Simon did an amazing job! He…read moretakes pride in his work. He ran into some complications and he stayed to see it through and ensured everything was the way it's supposed to be. I appreciate that. Also, their prices are very reasonable. I appreciate that too! I ran into another small complication after, and Justin came by and fixed it in a jiffy.

They have gone down hill on customer service. Waited 3 months for an appointment for qtrly…read moremaintenance and they no showed. Then when I called they couldn't come for 3 weeks! Wait what? Why not tomorrow if I waited three months for you to come I shouldn't have to wait another 3 weeks! These appts should be priority!

Called them on a Friday to do a diagnostic on my RV AC. They set up an appointment for Monday…read more Called me Monday to tell they don't do RV's. I tried to inform them this is a basic HVAC system. So I lost 4 days in getting it fixed. At the very least they could have come out and did a diagnostic. Do not recommend for RV AC diagnostic. Fairly simple job. See pic.

Woke up this morning with no AC (not a good thing in Florida). Called Certified and spoke to a very…read morecompetent and pleasant receptionist. She assessed the situation and put us on the schedule for today. The technician , Jacob, arrived promptly and did a thorough inspection of our unit. He was able to locate the issue. Explained everything to us and discussed the options. We scheduled the repair as soon as the part comes on. Jacob was polite and very knowledgeable .

Mike came out as promised and checked all systems. Air conditioning is running much better!read more

Today, I was pleasantly surprised with my Yelp recommendation for Halo Air and Home Services owner…read moreoperator who was with his son very pleasant, knowledgeable, HONEST with more than fair pricing. I had a problem with pool heater he found many problems with the heater only 4 years old. The unit had a leak had to be recharged spent 2 hours. He also found issue with the pump filter. My pool guy informed me yesterday he couldn't get lid off pump for months (caused heating problems) to change filter. Mike from Halo got the lid off no charge and was able to determine the problem. He contacted the heater manufacturer, the unit receiving a new compressor covered under my warranty. All we need is to pay a fair install fee. It was so nice to meet someone who is an honest business repair person not ripping off older folks. I never used Yelp b4 yesterday I will again!

Excellent service call with Isaiah. He was prompt, very professional and very thorough. I'm very…read morehappy with the service he provided me... I highly recommend Infinite Electric and Air!

Infinite Electric & Air Pending Review…read more04-29-26 Review: I recently posted an excellent review for this company but have since learned that they didn't do the work that was needed to fix the problem. They told me the problem was fixed but after supposedly fixing it it wasn't it still existed. After having them replace all circuit breakers and install surge protector, which was working fine before, it still wasn't right. They were to replace the meter claw can which they did not do. They came back 4 more times and told me it was probably my refridgerator causing problems, which they plugged into an extension cord and left it that way. The red flag went up when they said all the outlets and switches had to be replaces upstairs to the tune of another $1200 in addition to the $3200 I had already paid them. Also told me I needed a new ceiling fan because it went bad but there was power to the switch so I got one. Another lie, no power but there was before them. I called another company to come give me an estimate and they showed me pictures that the only thing Infinite did out side was to change the disconnect hookup which was not the problem, it was he can as I told them in the first place. I did make them aware of my findings and have not heard back from them as of yet and that was two weeks ago. They just kept leading me on and grasping at straws. What a nightmare!

I called Josh with a problem I thought I had. He was very kind and was…read moreable to solve my problem. The best part he was honest and never suggested that I make an appointment!

Enchanted Air responded quickly to my issue. I was so impressed, I signed up for the maint…read more package. My first visit they fixed my heater, which hasn't worked correctly since it was installed 4 years ago. Very satisfied.

Oscars and Paul has been servicing our home for over 10 years. We recently put our house on the…read morevacation rental market and when things go wrong and they do, Oscar gets his team out to our house quickly, they do a great job and he is always fair with his pricing. We just got a five star review BECAUSE of Oscar and his team. For us, Oscar has installed AC and a new bathroom as well as repaired everything from AC, hot water heaters, and anything plumbing related. Excellent company with excellent values and ethics.

Very professional, knowledgeable and courteous technicians. Along years receiving their services…read morenot a complaint or disappointment at all. Highly recommended!

I had a great experience getting a new air conditioning quote from Rodaire Conditioning LLC. The…read moreowner, Santos, arrived early, was professional, knowledgeable, and took the time to explain everything clearly, with no pressure or upselling. Most of all I was pleased with the quote...the quote was very detailed, very competitive, and was emailed to me the same day. Santos assured me they could get the job completed within a week if necessary. I recommend this company with Five Stars

Very personable and professional. Did not try to get over on me and performed work quickly. Upfront…read moreon what was needed and didn't try to feed me a list of things that might be wrong. I believe he did for me what he would have for a good friend, very fair. Will definitely be using him for anything else needed.

First thing to consider is that the technician would not leave a business card for the company or…read moreidentify himself. Turned out that he and other United technicians we used are not United employees. They are contracted and have to pay United "truck fees". We were told our compressor was out. They would be back the next day and replace it, or maybe I should just replace the whole outside unit. Big mistake on my part I figured that the compressor would be cheaper. Wrong! Six days (summer) later they show up with a rebuilt compressor and a $3200 bill. Contained in the bill were double shipping charges and a 78% run up on the compressor plus the tech's hourly labor and his "truck fee". The manager over the phone was rude and totally ignored my complaints. Never again.

I did get an upgrade and new system about a year later and "yes" went with United Mechanical, based…read morethe prior experience.