The name says it all. I was a bit disappointed at first. I…read morehad scheduled an appointment for an estimate, although, to be fair, I already had a good idea of what the work would cost. After reading reviews, I knew my decision wasn't really about the price--I was planning to hire Top Tech anyway. What disappointed me was that the estimate appointment had to be canceled that day, and I was even more frustrated by the interaction with the lady on the phone. As a business owner myself, I believe in taking care of customers and honoring commitments. If I have to do the job myself, I do it--I don't cancel on clients who are depending on me. The phone conversation felt rushed, and it seemed like she was trying to get me off the phone as quickly as possible, which I found annoying. However, Zach came out later that same day for the estimate, and he completely changed my impression. He was professional, honest, hardworking, and got straight to the point. It was 92 degrees outside, and I genuinely felt for the guy working in that heat. He provided a fair estimate, scheduled the work for the next day at 1 PM, and then actually arrived two hours early. The quality of the work was outstanding--top-notch service. My brother is an electrical engineer, so I have a decent understanding of electrical work, but he lives far away. I still have a lot more projects to complete around my house, and I will definitely be calling Top Tech again. When I do, I'll be requesting Zach specifically. Highly recommended.

These guys use AI to respond to inquiries really fast and efficiently so they can try to claim the…read morelead, which they do well. It's a pain in the arse to get scheduled. They don't use the info you put into the request, so you have to tell them everything all over again. After that, just hope you're the tech's first call of the day. Otherwise they won't show up until they finish their previous jobs, if they show up at all.

Called and they were available for same day service. Right away, the area(s) of concern were…read morecompleted. Suggestions were offered to update and prevent further issues. Pricing, very reasonable. They were very nice and professional. Thank you!

Caution on using Carroll Service - what was communicated and what happened are two completely…read moredifferent things: I called Gabe Carroll on a Friday after seeing his Yelp reviews, looking for a quote on electrical work at a rental property -- we have renters moving in and wanted to make sure everything was up to code and safe. Gabe said he could come out that Monday to provide a quote, and mentioned I'd get a message from an automated system but told me to ignore it, so I did. Monday morning, one of his workers arrived before Gabe and began pulling out switches and other items before any quote had been given or fees discussed. My son was the only one home at the time. Gabe arrived shortly after to assess the work needed, then called me to walk through what he'd found and said I'd have a quote to review within a few minutes. When the quote arrived, it included a $149 service fee and a $159 diagnostic fee in addition to the repair estimate -- none of which had been mentioned to me beforehand. When I questioned this, Gabe said I had agreed to the fees via the automated message -- the same message he'd told me to ignore, and which I never opened. He sent a screenshot of a calendar entry with a checkmark as "proof" of my agreement. I had gotten quotes from other electricians at no cost, which is what I expected here too, so I could compare pricing fairly before committing to work. When I pushed back on the fees, Gabe became confrontational: he called the police (who, after speaking with him, apologized for the call and left), threatened to send my account to collections, and contacted city code enforcement about violations he'd found. I'm now working directly with the inspector on those items, which is exactly the kind of oversight I wanted a professional's help with in the first place. When I mentioned I'd be leaving a review, Gabe said he'd sue me for slander. My advice: get any fees confirmed in writing before agreeing to a "quote" visit, and consider getting quotes elsewhere -- several other local electricians will do this at no charge and not be so hostile in the interactions.

Came out on Fathers Day when we needed a circuit breaker replaced on our panel. Very thorough and…read morefriendly

I had them do some work for me and they did a decent job. I was going to hire them for another…read moreproject but before scheduling they require half of the total price as a down payment which was $1.4k. I ended up having to cancel and they haven't refunded me my money despite numerous requests and have further stopped responding to me. And the number I had been using for them no longer works. So I don't know if they've blocked me or what, I now have to figure out how to get me money back for a job they didn't perform.

Great company, very reliable and trustworthy, highly…read morerecommend. Showed up on time and fixed the problem. Very professional definitely the company to call if you want the job done right.

Turner Electric installed my ring security devices; removed two old home alarm systems and other…read moreassorted old phone jacks, motion sensors, alarms, and wiring; and fixed the electric post lamp in the front yard. Not only are they the best electricians I've ever worked with, they're honest and nice people who really informed me about my options and went the extra mile to try to achieve everything I was wanting to do--and exceeded my expectations. For the combined experience of a father-son team, and the great quality of their work, I found their prices very fair. They completed a day's work painlessly and were just fun to have around. A couple weeks out and everything's working perfectly. I would not hesitate for a second to call them again & highly recommend.

Installed a Tesla wall charger everything has worked great for these two years . Would hire again…read more. A+

Professional accommodating good communication prompt thorough and a pleasure to work with!!!read more

They responded the very same day to replace a dimmer that was no longer working. Very grateful as…read moreanother company no showed and I was left trying to find someone. I have already recommended them to my brother and will definitely use them again when I need an electrician! Fast and efficient!

Leo provided great service and really helped us by coming by to replace a breaker during our…read moreappliance installation!

I had arranged for them to switch out one of my ceiling fans. I went into the hospital and I made…read morearrangements for them to get in my house and do the job while I was in the hospital. They did a great job switching out my ceiling fan. It's working well and we did all the arrangements over my iPhone.

Logan was so great I requested he return to install some ceiling fans and another light switch…read more Performance was still stellar. Pricing was within budget, no up charges or upselling just what was quoted. Thank you! My new Electrician, I will be recommending to all my friends and family.

I had them come out for a second opinion. They diagnosed and repaired same day! The first…read moreelectrician said would be a huge, multiple day project with multiple dollars. The Hop2It repair cost 1/3 of what the first electrician quoted. I will be hiring them for any future needs.

Steve was an excellent electrician. Extremely knowledgeable and kept me informed of his work as he…read morewent along. He had to move quite a bit of furniture while working and moved everything back when done. Also cleaned up spotlessly after completing work.

Great Brother was a good experience. I wanted to update all of my electrical outlets and light…read moreswitches in my living room. They were great about project details and schedule.

Bad Brothers, Bad service, JOSH, took our time and efforts and then ditched us. He requested I text…read morehim, photos of the fixture with measurements: After we---Moved the furniture, got out the ladder, did all he asked, texted him the requested information--a very unethical person ghosted me and my financial partner; A few days later, I called to understand the NO FOLLOW-UP, and spoke to AVERY asked him to have JOSH to text us or call us, we need to know the standing. NEITHER, DISHONORABLE, person had the ethical since to at least hid behind a text and inform us, neither followed up and did not answer are calls I guess the job was to small for this dishonorable people. GOOD TO KNOW , I WOULD NEVER TRUST SUCH PEOPLE-- TO DO AN HONEST JOB, OR PRICING--I WLOULD EXPECT THIS TYPE OF PERSON TO TELL ME I NEED THINGS DONE WHICH I DID NOT, AND NEVER KNOW THE DIFFERENCE, OF COURSE. PLEASENT DOES NOT EQUATE TO HONEST!!

Quick service, prices right. Thank you for the service. Leo electric services did it right.read more

Leo came out the same afternoon He pulled a new cable and installed 2 outdoor ceiling fans under my…read morepergola. Quick response, great work and reasonable pricing! I'm happy to have found him!