Customer service experience left me almost in tears. I came to pick-up an order and was met with a staff member who kept interrupting me rather than letting me explain why I was there. I had not received a confirmation email, therefore did not know my order number; I had called the store ahead of time and was told by a helpful staff member that I simply needed to bring in my ID. While trying to explain this to a different staff member in store I was cut-off multiple times, met with an exasperated attitude and was accused of not understanding the process. Very frustrating. read more