Marianna was a tremendous help today. Very courteous and knowledgeable. Needed this paperwork…read morecompleted online that used aQR Code. She perservered and accomplished it. Really appreciated the help today!

Coming here as an adult recently I brought along memories of coming here as a child with my…read moregrandmother for storytime. Sure,since then it has been remodeled, updated, and modernized. No more card catalogs or microfilm readers. Instead it has been taken over by homeless people using the bathrooms, charging their phones, sleeping in the chairs, and I witnessed one man rolling a joint. The library did not smell of old books, it smelled of urine, alcohol, and cigarettes. I was given my library card after filling out the application, I took a quick tour around,and I left. There is no way I would want to come back.

I value libraries too much to give bad star reviews, but I also want to complain a bit. My friend…read moreand I drove two hours in the morning to get some stray kittens neutered in Porterville. We arrived very tired, but still read while we waited to pick up the kittens. Dozed off for maybe 5 or 10 minutes, and a staff member came up to wake us up and warned us not to fall asleep in the library. There were folks with open cans of soda and sandwiches the table over; I don't know why she felt the need to give a friendly reminder to us specifically, and I had never heard of such a rule in any library. Anyhow, I think Pepsi is a bigger danger to books than putting your head down for a quick nap. I am glad it's there regardless. The Instagram page is cute, and the resources/events they plan look beneficial. I thought the kids' section looked well-stocked and much more diverse than I had grown up seeing.

The landmark library we had my whole life until it was set on fire by some juveniles and tragically…read morewe lost two firefighters in the fire was wonderful. This temporary library hopefully will be a hub for families and not a hang out for transients like you see already outside because they moved the location to a shopping area that has transients there daily because of the bus stop and health clinic within walking distance. The outside does not depict the previous library but has a grammatically incorrect sign and color scheme that is not conducive to a library but matches the WIC or Welfare buildings. I really hope the permanent library will resemble the beautiful library we had before the fire with a spot for genealogy like they had upstairs and the area for students to work and clubs to meet. It was a hub for the community and met so many various needs from the wee ones to the elderly and always was clean.

This place is clean and we'll organized. They only except cash so make sure you being some. It was…read morereally quick and easy once you get through the line. Can get busy.

Not great! Been going here since 1980. If you're my age and you have spent some time here. You…read morewill know what I mean. I don't even want to relive my experience on this post. I will say three things.... Pack your patience. Be prepared to experience extremely upkeep roadways. And employees giving you questionable directions. Use your head and be safe! Good luck!

Friendly staff in a small-town library eager to help me find the books I want from other libraries…read morein the area if they don't have it. They also sell used books and magazines and CDs, and have plenty of activities for kids. I love their booth at the Farmer's Market.

If I could give less than a star I would. The only nice people I have spoken to was a Sgt. Alvarez…read moreand a deputy, that's all. Sgt Sanchez is so unprofessional and sounds highly ignorant and uneducated. I spoke with her regarding my loved one and my concern about them not getting their basic rights and phone calls and toiletries and he hasn't been given any of that and she wasn't kind nor did she help the situation. I work in the field and the fact that they are so unprofessional and arrogant concerns me because those type of people should not work in that field. They do not clean their cells or units before placing another individual in there. Mental health staff even questioned the unsanitary conditions and the Sgt next to her seemed nervous and stated it would get cleaned and it never did. Our loved one had to sleep on the hard cold floor. I pray... that those people running those units and that facility NEVER have to face a situation in which they or their loved ones have to get treated bad. Also, I will be reaching out internal affairs.

Very helpful staff and always clean. The ladies at the…read morevisitor center always answered my questions and even helped me put money on my husbands account.

Visalia Police Department, Helped my 10 year understand…read morethat running away from his problems wasn't the solution. They talked to him on different occasions, and inclusive helped take him to the Emergency Room. My family is proud and blessed to say we are truly protected by our community officers.

It's unfortunate that as a family of a victim of a violent crime, we have to keep reaching out to…read moreSergeant Blake McEwen. For someone who has been a part of our Visalia law enforcement since 2008 it's a shame that this is the person who was assigned to our family for help. When a family member explained what they are going through and hospital staff have expressed their concerns and evidence that an actual crime was indeed committed, Mr McEwen responds by "I'm not trying to be sarcastic, but we are open 24 hours". Do better Sergeant! What if it was your mom, what if it was your family member, what if it was someone you know. It's a hard pill to swallow to sit and wait for someone to do their job and reach out to families going through this. I'm just a concerned daughter who has been waiting for over 10 days for some answers.. like you said McEwen you're open 24 hours...