1. Lincoln Psychiatric Services

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Lincoln, RI

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Lincoln Psychiatric Services

2.3 (13 reviews)

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1 month ago

Kelly Santos was contacted 3 ti and never responded to our call! That's pathetic and beyond unacceptabl!

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9 months ago

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1 year ago

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1 year ago

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2 years ago

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3 years ago

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8 years ago

Not very friendly nurse practitioner talks down to you and isn't interested in any of your input as a patient.

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5 years ago

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9 years ago

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8 years ago

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8 years ago

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14 years ago

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11 years ago

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Lincoln Primary Care

Lincoln Primary Care

2.4(41 reviews)
1.0 mi

I'm a patient of Dan Mulligan who is one of the PA's here. Dan is awesome, smart, caring and very…read moreknowledgeable. I would definitely reccomend him. My only complaint is that the initial visit is kind of an "establish" visit and you have to so the physical at a separate visit. Wait time can also be a bit on the longer side

4/1/23 Update Requested prescription refill via portal on…read moreThursday. They sent over the wrong prescription. Sent message via portal asking for correct one to be sent. No response. On Friday I sent a follow up message in the am. No response. I called around 3 and was told by doctors Assistant that the covering physician would send over later that night. It is now Saturday, no prescription as been sent. Guess I'll call again on Monday. 8/14/22 Update They do not answer messages on the portal. They do have a new answering system that forwards call to their doctors assistant to leave a message but still no call backs. I do not understand why communication is so difficult for this company. I would love to change my primary provider; however, initial visit wait times are close to a year for other faculties. Guess I am stuck for now. While my doctor is amazing, the office staff is outrageously rude and abhorrent. When calling for any reason expect to be on hold for 20-50 minutes. When they finally get around to answering your call they will then immediately hang up on you. When you call back, should you be so lucky to get someone on the phone, if you complain about the hold/hang up, they will rudely explain it is their automated system, not the office. They have had this "automated system" for about 4 years now. I have been complaining about it for four years. No wonder they have such low rantings. They must not care about their outdated, useless technology, or are hiring shit staff. It should not take less time to drive to my doctor's office, visit the staff, drive home, then it does call waiting

Dr. Frank D'alessandro, Phys

Dr. Frank D'alessandro, Phys

2.6(8 reviews)
1.0 mi

My family has been going to this practice for years.... I'm 27 and don't know any other practice…read more My family members see Dr. D'allessandro but I see PA Fred Liddle. Fred is very chipper and thorough. But over the last few years I have started to get a bad taste - I believe the practice just grew too fast and the office doesn't know how to handle it. You usually have to wait and that is fine... it varies... sometimes it could be 5 minutes and then other times it could be an hour (not very convenient), even when I call (for any reason... usually just to re-schedule) they have you on the phone waiting up to 10 minutes (usually hang up and redial after 10 minutes.... no one should ever be on hold for 10 minutes especially with something as easy as a reschedule. Today when i called back and said no to being put on hold because i had already waited and I was pressed for time, I was told I would have to wait any way because she was finishing up with a patient.... am I not a patient as well? Why answer the phone if you're not ready? You've been dealing with this patient for 15 minutes then if i was already on hold for 10, which means your office cannot handle the volume it has and needs more staff members). I have received 3 referrals for specialist doctors from Fred - all in which have ended in horror stories with both the doctors and my wallet. I'll be honest - I went from loving this friendly office to being extremely discouraged on trust and disregard for my time. And if you want to talk directly to Dr. D'allessandro about any issue.... forget it.

This Dr is truly an amazing knowledgable professional but his front office staff is the one that…read moregets the one star review! They are the most ignorant unprofessional people that are unfortunately the face of his practice!

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Dr. Frank D'alessandro, Phys - Nooooooo Doctor!!!! Over an hour wait

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Nooooooo Doctor!!!! Over an hour wait

Coastal Medical - Waiting room

Coastal Medical

3.4(7 reviews)
0.1 mi

I don't know what is going on with this place but I'm over it. I've been coming here for years and…read morecould easily call and get though no problem. Now you have an automated system that essentially lies to you about your wait time. Or no one calls you back unless you leave multiple messages. And more often than not they sound annoyed and not friendly like they used to be. What happened??

Poor service all around! My initial appointment I waited in the waiting room an hour and a half…read morebeyond my scheduled time, watching people come in well after me and they were seen right away. I was told "Oh you're next" several times. I honestly felt like I was on a hidden camera show. Once in the office I waited another hour... for no physical. Only a "Hey how are you, nice to meet you. We are so busy, see the front desk to schedule your physical. I can refill your rx medication so have them fax me your old doctor's prescription!". This cost me $90. Beyond unacceptable. I then scheduled my physical... which was around 6 months. My refill did come up, and it was denied. Apparently I was supposed to go a Dermatologist? Never was told that, never given any information on that. Was told I was called (I would remember, and I see no emails or voicemails as of right now). The receptionist also said "oh we told the pharmacy", which wasn't true. The Pharmacy said it was denied with no reason given. I ended my term as patient (I genuinely feel like I wasn't one so no big loss) and honestly don't know if they cared. The medical assistant gleefully said "We can deactivate you as a patient!" Business must be good so they can treat new patients this way.

Lincoln Psychiatric Services - physicians - Updated October 2026

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