Long phone wait time. Very poor customer service from the tech. and office rep. Britney. Didn't know about the 25 Million and 29 Million lawsuit Lyncare had to pay until Britney mentioned they almost lost their Medicare license. I hadn't heard but, I did some checking after we hung up and gosh Lyncare has been a lot of trouble. No wonder they're in a bad mood with their customers. DON'T TAKE IT OUT ON US OLD PEOPLE! read more

Rude and unhelpful customer service. I asked for their supervisor and was told they were the supervisor. They refused to assist or to provide any other party with which to help me with my needs. read more

I tired a different mask, did not like it; so when I ordered new supplies July 25th I asked specifically to go back to the previous mask before I switched. Didn't happen, as I got the same mask. So I called to have the error corrected and in about a couple weeks my supplies I had received were picked, up and in another couple weeks I received one mask. Called today and was told the mistake would be corrected, however they are behind in the shipping and supplies would not be sent out for three weeks. So looks like the order I asked July 25th may get here in mid-October; I hope..... read more

These people really came through for us, the hospital, St Joseph, on Harry St sent my beloved home with a portal unit that quit 30 min in on the hour trip home, putting her life a risk. We shouldn't have trusted the suggestion of case mtg at St Jo, and insisted on LINCARE, for her oxygen. We had her cpap machine to get her through, till we got a hold of case mtg again and Ashley helped get the company of the faulty unit call us and jerri, rig the unit by pulling the battery, what a joke. WE CALLED LINCARE the following by day when we couldn't get case mtg from St Joseph to return our call. Lisa from Lincare had us hooked up and oxygen on the way after lighting fire under their butts to get the paperwork over to them and even had a driver deliver it t ok us in Wellington after hours. Dana the tech that delivered the home unit plus an emergency bottle for my lady. He demonstrated everything where even I could understand. I can't thank them both for all they did. SO WHAT EVER YOU DO WHEN LEAVING THE HOSPITAL, IF YOUR LOVE ONE NEEDS OXYGEN, DON'T TRUST ANYONE BUT LINCARE read more

They are losing my business because their billing department can not keep from making mistakes on my bills. Resulting in me having to call three to four times per bill to get things straightened out. And all for a mistake on their part for $6.90 every time. read more

They brought the needed equipment (o2 concentrator) and billing was consistent. However. If you want to cancel the service...or return equipment after death..beware! We were on hold for over 5 hours trying to talk to someone about canceling the service. After 4 days, we somehow reached someone who did cancel the billing, but insisted we talk to the local lincare about picking it up. We kept getting the same voicemail music as the national people and then finally just put it on the car and took it to the office. Another difficult conversation. They want to make it easy to get the equipment needed, bill hundreds of dollars to insurance companies each month and don't want the equipment returned! We were told at the national and local level they were short handed and didn't have people to deal with returns. I wonder how many millions of dollars they bill insurance companies each year for equipment no longer needed or used? Borderline fraud? read more