These folks were so very thoughtful. Took my Mom's walker to them to be fixed ( as suggested by…read moreGrogan's). Performance Medical Supply isn't set up to manage this kind of repair but they went a step farther.... they found a bicycle shop in town that have the brake parts to do the repair. I have never had any company go to that much trouble for me. Thank you Kristi Carter and crew - you are awesome !

The staff at Cooley Medical have been great to work with for my husbands medical needs. They have…read morewent above and beyond to help get oxygen, and equipment that he needs for everyday. Would like to say how pleased I was for always wearing their masks and their kindness to us each and every time we have been there or they have delivered to us.

From the owner: We specialize in the quality home medical equipment and supplies you need like oxygen…read moreconcentrators, bathroom safety equipment, CPAPs and BiPAPs used to treat sleep apnea, incontinence care supplies, manual and power wheelchairs, electric mobility scooters, enteral nutrition supplies, infusion and compounded pharmaceuticals, walkers, rollators, and so much more.

My wife has been on Oxygen at night while she sleeps. She actually wears it about half the night,,…read moreshe's a ruff sleeper. On Friday night the machine started making a unknown sound and putting out less oxygen. Of course it happens on a Friday night AFTER everything is closed, so we knew we just had to wait until Monday and contact the office, Michel. I called her Monday morning-ish because their main number I usually use wasn't working. I went on line and got the toll free number and tried it and wall La,, it worked. I told Michel the problem and she assured me that someone would be coming by. After I hung up I realized that I didn't know when, she had never said so I figured a day or two. In about an hour Ray knocked on my door!! I couldn't believe he was there that quick, and with the exact same Oxygen machine at his side. I got him in and the other machine disconnected and the knew one in pace and tested. When I told him about what happened he told me about their operational procedures and informed me I could call 24/7 and they would have someone there. I felt so stupid. I could have had it replaced on Saturday, no problem. We have been using Sorrell for over 7 years now and they have been nothing short of incredible. If you, or a family member, needs any type of home medical services, and I mean anything!! You need to contact Sorrell,, they take care of everything so you do not have to . I was so sorry that they closed their Georgetown Office because of the pandemic, but truthfully they make you feel like they are local. Fast, efficient, and so damn nice,,, we will use Sorrell Health for as long as we can. They deserve a 10 star review. Thank you for everything Sorrell, you help take the best care of my wife and I'll always remember that.

My advice due to experience with this company is avoid them. My doctor sent me to them and I got a…read more"walking boot". To shorten the story, this is how it went: I got the boot tried walking in the house on carpet. I have severe spinal issues and the boot really hurt my back. So, I packed it up and called them to return it. Well, they refused to take it back with no policy as to why not So, I pay $174 my insurance deductible and will not be able to afford further care in this matter. Everybody, please get in writing their return policies etc or do not purchase This was an expensive lesson for me.

This place is outstanding in being helpful and friendly. Everyone has been professional and…read morecourteous and makes me feel welcome when ordering my supplies. I seriously couldn't ask for better.

Not really customer convenient. I couldn't order supplies with 1 phone call. Was told I had to call…read moreO2 department if I wanted a filter for my O2 machine that bleeds into my Cpap and call Cpap department to order for my Cpap. I was told someone would come out and change filter in my O2 machine a week ago. I still haven't heard from anyone. All this to order supplies. What a headache!!

Above and beyond expectations with CPAP and oxygen supplies. Helped with obtaining oxygen while…read moretraveling in another state. I couldn't be more pleased.

They are great no matter the problem they always try to find a way to help you and I guess you…read morecould say they give you home town feel.