1. Limestone Dentistry

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    Jeffersonville, IN

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    Limestone Dentistry

    3.7 (3 reviews)
    Open • 9:00 am - 5:00 pm

    Services - Limestone Dentistry

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Limestone Dentistry Photos

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    5 years ago

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    Mortenson Family Dental - The employees do pumpkins each year. Love them!

    Mortenson Family Dental

    2.7(19 reviews)
    0.3 mi

    Stay away! Just because you set up an appointment with them doesn't mean it's actually scheduled!…read moreIt doesn't matter if you take off work to make the appointment; if you don't confirm by text the day before, they'll cancel it without even trying other ways to contact you! Then, at your scheduled appointment time, as you're standing in the waiting room after taking off from work and driving 45 mins to make the appointment you rationally expected them to honor, you're gaslighted to make it seem like it's unreasonable for me as a patient to expect this Dentist to stand by the appointment time that was made with me over a week ago!

    I scheduled an appointment for both a cleaning and evaluation of an occasional minor toothache…read more When I arrived, I was told the appointment was only for the toothache. The staff offered to schedule a cleaning for the following day, but I was unable to attend because I already had an OB appointment. After examining the tooth, they scheduled me for a filling the next day rather than completing the treatment during my current appointment. I'm still unclear why I was asked to come in that day if no treatment was going to be provided. As a result, I had to arrange childcare for my son and make time for another appointment. To make matters more frustrating, after the appointment I was informed that they would not perform a cleaning until after I deliver my baby because they require dental X-rays. However, X-rays were taken during this visit, and records could also be obtained from my previous dentist if needed. The reasoning seemed inconsistent and was not explained clearly. The worst part of the experience happened when I arrived for my filling appointment the following day. I was told the appointment had been canceled because staff claimed I had "stormed out" and slammed the door while saying I did not want any appointments scheduled. That is completely untrue. I declined scheduling a future cleaning, not the filling appointment that had already been scheduled. I was never contacted about any cancellation, despite receiving a text confirmation for the appointment. What makes this even more confusing is that the office's front door is designed in a way that makes it virtually impossible to slam. Being accused of behavior that did not occur and then discovering my appointment had been canceled without any notice was incredibly frustrating and unprofessional. Overall, the communication was poor, the scheduling process was disorganized, and I felt that my time was not respected. Between the unnecessary extra appointments, the conflicting explanations, the canceled filling appointment, and the inaccurate accusations, this was one of the most disappointing experiences I have had with a dental office. Unfortunately, I cannot recommend this practice based on the service I received. If I could I would leave 0 stars.

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    Mortenson Family Dental - Here for my checkup!

    Here for my checkup!

    Mortenson Family Dental

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    Limestone Dentistry - generaldentistry - Updated October 2026

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