Apparently no communication in the shop. Things not done. Supposedly test -still running as bad as…read morewhen taken in.

Cycleworx has worked on my 2018 Honda Goldwing and also on my 2008 Harley Electra Glide Ultra…read moreClassic. Since they give me reasonable estimates up front and then do a great job, I don't hesitate to have them work on my bikes and I'm more than happy to recommend this shop to anyone who needs work on their bike.

I got my first motorcycle in 1976, I was eight years old. I've been riding Harley's since 1992 and…read morehave purchased from two dealers over the years and have visited dozens more. Since 1998, I have only dealt with Ben Breece Harley Davidson. I bought my third HD, an Ultra Classic from the namesake of the dealership, Ben. His son Bernie took over after Ben passed away. He's just like his dad, a fine man and an honest businessman. I have many HD dealers closer to me, however, I ride two hours for service and would never even think to purchase my next bike from anywhere else. This family owned business treats you like family (family that you really like/likes you). You're never just a number and they are honest! I've had at least four or five friends buy new bikes from Ben Breece Harley Davidson based on my word, "They will treat you right." All of them were 100% pleased and keep going back. One thing we really appreciate is, your bike won't sit for days/weeks for an oil change/scheduled service, you book an appointment, go, have lunch, come back and it's done. Michigan riding season is short, every day counts! Go visit Ben Breece HD, you'll see what I mea

From the owner: Family owned and operated since 1971read more

We stopped in Lima to eat on our way home to Indiana. My husband commented his fork lock wasn't…read moreright. It locked we went in and ate. We came out to take off, the forks wouldn't unlock. Long story short, I rode to the dealership, was shown how the tool worked, let me take it with, got his bike unlocked, started & rode to the shop. It was taken back, checked out, insured it was working right & given back to him. NO CHARGE! Thanks guys it was awesome and very appreciated!. Thanks!

SAT 6/20/2020 9 am…read moreWe jumped on my 1992 Electra glide for a ride to Kelly's Island to go see the Glacial Grooves (Which by the way are Very Cool). Somewhere above I-70 I started feeling thumping coming from the rear tire. We stopped at a rest area for me to discover that there are two golf ball size chunks of rubber missing from the center of the rear tire..OH SHIT !! Googled the nearest place to get a new tire ASAP. LIMA - HARLEY DAVIDSON dealership is 8 miles up the road...We can make it! We pulled in turned the radio off and went in for a tire. But of course the ONLY tire they said they had is a GANGSTER Whitewall. HUMMM go figure. the most expensive tire out there. $260 + installation. Said it will take an hour. WHATEVER, just put the damn thing on so I can get back on the road. 45 min later service mgr. Kyle comes out and says we have a problem. I say OK? He says follow me. On the way in he tells me that one of the caliper bolts is stripped out. OK when we get inside the tech (I have to call him that cause he is NO mechanic) had already drilled 1/2" deep into the bolt ???? NO head left for me to examine to see it was actually stripped. HUMMM. I was so pissed I just went back outside without saying anything other than: That I was an auto mechanic for 23 years and I know what's involved with removing a bolt. The TECH drilled so deep that he took 3/4 of the threads out of the caliper, then he brings it outside and says that the caliper needs to be replaced. I told him to put lock-tite on the threads and put my bike back together. After 4 hours of sitting in the parking lot, the bike is back together. Total out the door $565.15 !!! Now where it get interesting. Pulled out and my stereo won't even power on. Turned around. Asked where the fuse box is located. The TECH says that there is no fuse box, all wires to stereo are under the dashboard which he didn't mess with. Funny that just coincidentally the stereo quit working since it has been in your possession?? Right.... NO time to argue with this HACK TECH I got shit to see. Up the road we go with NO stereo. Went and seen everything we planned on for the day and started back home at 9 pm. About an hour into the return trip and I start hearing this pit, pit, pit noise coming from under my feet ??? Stopped and realized the HACK didn't even tighten my exhaust up all the way and now it's leaking. 200 miles later the damn thing is so loud I thought it fell off.. NO it's still bolted on at the saddle bags, but I can wiggle it at least an inch each direction. OH and it gets better. Monday I called 3 different Harley dealerships and asked if the rear caliper needs to come off a 92 Electra Glide in order to remove the rear tire. Buckman says YES. CinCity say they NEVER remove a caliper to pull a rear wheel. PowderKeg says most mechanics don't but some do ! AWESOME INFO. The HACK / OWNER didn't even need to take the caliper off, but destroyed it anyways. ALL FOR A BUCK!! Today I got a hold of Kyle at LIMA HARLEY and wanted answers. I asked why did the TECH start drilling out the bolt before I could examine it?? Why didn't the tech drive an allen socket into the torx head of the bolt and remove it, why didn't he try a hammer and chisel first or even an air hammer to break the bolt loose and remove by hand ??? He had no good answers. He then told me that the owner of the business ( TJ ) is the one that worked on my bike And why didn't I say something when I seen the damage to the bolt? I asked him how far would I have gotten by calling his TECH / Owner the HACK MECHANIC that he is to his face ??? I asked him why is it that your TECH / owner decided to use the last resort in bolt removal first ?? Well 2nd to last, last is a torch. He asked what can he do to make it right ? I told him to get a caliper and put it on and if you do that I will pay your price for replacing the wheel bearing that you claim are also bad. He said NO we won't be doing that. Long story short: AVOID THIS PLACE UNLESS YOU LIKE BEING TAKEN ADVANTAGE OF !!!!