Service was clean and appropriate for the price. They even put shoe covers on request.read more

Not getting answers to questions on the AI system and no one picked up when I call...read more

I had a pretty good experience. It was rough at first with logistical issues on their end with my…read moreprevious scheduled appointment but we were able to get it rescheduled and I was offered a 10% discount which I accepted. The job of dryer vent cleaning took only about 30 minutes to do. The technician was very kind. They accept credit card payment via phone and promptly provided me with a receipt. I may use them again in the future.

Came in - asked a couple of questions- determined what they needed to do and finished within 30…read moremin. My vent was indeed backed up with lint which was causing a smell in my dryer. They also informed me that I will need to replace the vent "door" and provided me a price. No pressure-just informative. Payment was made easy by QR code. Efficient operations.

I was referred to Ty and Duct Duct Goose by a contractor and I'm so glad we were. We needed to find…read moresomeone to help with a disconnected dryer vent pipe, and it required cutting into a ceiling to fix. Ty was quick to respond and put us at ease. He was thorough in his assessment and listened (and addressed) all our concerns. We would not hesitate to refer him to anyone in need of vent services. We will also be using them again for annual cleaning services. Highly recommend!

Ty is wonderful. Knowledgeable and personable he is entirely professional. He worked with a roofer…read moreto install an exhaust line and vent for our dryer. We had used Duct Duct Goose at our old house and didn't hesitate to call him when we moved into our new house and identified issues he could resolve. I highly recommend Duct Duct Goose

We had some sort of allergic reactions lately and friends told us to check out ductwork, we called…read moreHurricane Air Duct Cleaning and from the quick scheduling all the way to the professional team we give them 5 stars. They showed us the dirt in our ductwork and they showed us it cleaned after. They left our house smell fresh and clean. Hurricane Air Duct Cleaning are the best company out there. Definitely recommend to our friends and family!

Ido did a great job with his team and I will call them again when needed. Appreciate the help!read more

Great job!! Antoine showed up on time and was efficient and thorough! Thank you Antoine!read more

Antoine was responsive to my call to have my air ducts cleaned upon moving into my new condo. He…read morereplaced my punctured dryer duct and let me know the blower fan needed cleaning. He was fair about the extra blower fan cleaning which I wasn't expecting and gave me a much-appreciated cut on the regular cost. He was respectful, on time, and I will use him again!

I can't say enough good things about this company and the team who came to our house! They were on…read moretime, wore protective footwear to avoid a mess from a very rainy day, got right to work and finished in the time they said it would take. They helped move furniture back in place and even gave us tips on placement to maximize airflow. Our house smells cleaner than it ever has and the airflow to the 2nd floor is so much better now. Price was reasonable and worth every penny!

Mike changed out our dryer vent in our condo complex. I'm in the middle of a 3 level unit…read more Excellent quality and service. Explained things. Worked seamlessly and job went smoothly.

Long time customer here. I had an issue with a new HVAC system they installed where the furnace…read morewouldn't turn on at all and I called them to Come out and never got so much as a callback to say we're busy or anything. It was unusual so I called again and still no response so I can't stand by this company when I can't count on them to backup their products

Fast appointment scheduling, professional and knowledgeable service and staff, and a great…read moreinstallation experience with follow-up check-ins at a good price. And of course, our house is cool now. Highly recommended!

I had my ducts cleaned in November after having some major construction done within my home. The…read moreowner of All HVAC Services had referred me to ZeroRez stating that in his opinion, they were the company that did the best duct cleaning from any of the companies he'd seen. So, I called & set up my services. The two guys that came out were professional and did a great job cleaning the ducts as well as the dryer vent. They stated that everything was back in place, turned the lights off in the attic & closed the door. They provided before and after photos of the inside of the vents. I was happy with the work. Stupidly, I didn't think to go in to the attic to double check. I even referred some of my neighbors to ZeroRez. That was until I recently had an issue with my a/c which prompted me to go in to the attic with All HVAC Services owner. When we went in to the attic, we found some of the ductwork laying on the floor & the webbing that had previously held the ductwork in place was cut & laying on the insulation in my attic. Needless to say, I was pretty upset. The owner of All HVAC Services told me to contact ZeroRez to let them know, so I called. That was almost two weeks ago & still haven't received a call back from a manager. All HVAC Services owner was apologetic since he referred me to ZeroRez. The owner fixed the duct work and added it to the other items I had to have fixed. In the end I'll say, the initial cleaning was great. Neither I, nor the HVAC team could figure out why ZeroRez cut the webbing from the duct work as this was not necessary and ended up costing me more money. They could have at the very least notified me that they had to cut it for whatever reason, but failed to say anything. I could have had it fixed right away if I had known. ZeroRez customer service, when it comes to issues/complaints is not good. I expected more given the way the company initially started its service with me. I'm very disappointed in the overall outcome and tbh, not sure I'll recommend them to anyone else.

TL;DR: Aggressive and rude worker. Doesn't respect your time at all. Owner first tried to shame me…read moreinto not posting a review, then tried to bribe me (see pics.) Since I posted a review on Google, he sent several fresh insulting and text messages to my partner. Since I understood that the ducts in my house might be old and need to be replaced, rather than go with the previous company I used, I found Dynasty Ducts. I called this company and asked them to come and clean my ducts. They tried to end the call without mentioning the cost, but after asking told me that the cleaning would be $200-300 and that was the only charge ever mentioned. First the person coming to clean my ducts called me 45 minutes before a 2 hour window, at 8:15 AM. When the duct cleaner pulled up, he didn't introduce himself and mumbled as he followed me into the house staring at me, as though I should know where to begin. After I asked him if he wanted to start inside or out, he began. After several minutes, he informed me that my ducts were of a type that can't be cleaned and they would need to replace them. When I went to ask questions, he just shoved a paper in my face, loudly speaking about code in an incoherent fashion. He followed this up by telling me that he needs to cut a hole in the lower ceiling and/or upper floor to replace the duct. When I tried to explain to him that that was unnecessary as the duct is not between floors, he began speaking louder over me to tell me I was wrong and the only place the duct could be was between the floors. After he got tired of talking over me and not answering any questions, he called his manager who never actually spoke to me despite being told twice that he was on speakerphone. Insultingly, he spoke only to his employee who then relayed it to me. While on speakerphone. The best part of the in-person interactions is that after they informed me that they aren't going to clean the ducts and would have to replace them by unnecessarily ripping my house apart, he then informed me that there was a $50 fee for coming out. This was never expressed prior to this, the only pricing ever mentioned by the company/owner were for the cleaning itself. Had this owner asked a few simple follow-up questions then they would not have come out here, e.g. asked what kind of ducting is already installed to see if it can be cleaned. My partner tried to call and complain about the service. Rather than being apologetic and calm, the owner continuously talked over her every time she attempted to talk. She informed him that the call was over and hung up. He immediately tried to call back, but was ignored. The real fun begins after this, when he began texting directly. I've included screenshots below of both sides of the conversation. As you can see he starts out with calling previous companies a "scam" and closing with a vague "that is on your karma." My partner returned a message already talking about how we know codes change, things might need to be replaced and we were open to that, but wanted better service than over-talk and being ignored. He then threw me under the bus, saying I don't understand codes, despite me asking questions and trying to explain to them both (the worker whose name is still unknown and the owner) that ripping the house up was unnecessary. He then devolved into condescension and talking down as though we hadn't already both tried to talk to him about these actual codes. My partner sent another message explaining, again, that the problem is not the codes and that it needs to be replaced, but that the "customer service" we received was very poor and that was our issue. He was then told the conversation was over. Despite this, he decided to send another text. In this one, he offered to refund the arbitrary $50 fee IF AND ONLY IF I didn't post a review. I did not accept his offer, as I feel more people should see this and understand exactly how he came to have such high reviews despite such awful service.

I just had my summer HVAC maintenance done. I don't normally write reviews but Omear was fantastic…read moreat his job. He is very thorough and offers good information in order to help make your system last. Would definitely recommend.

They replaced two hvac systems in our house. Great price. Friendly owner and employees. The whole…read moretransaction was smooth. We got a very quick response. The installers were very nice and very efficient. They made sure we knew what was what and how to operate the new thermostats before they left. Thank you to everyone there. Thank you to everyone there!

Mike has been super helpful in trying to get my MULTIPLE water intrusion issues resolved. Without…read moreeven having a contract in order he has provided contacts of multiple varieties to help resolve the issues I am facing. I received three quotes for my initial scope and he offered the best value, and honestly, ever since, the most responsive and helpful service.

Americas Restoration Services owner Mike went above and beyond to help clean up the mess we made…read more My washer drain came loose and flooded but our main level and basement and Mike came out quickly, quoted a fair price and worked until 10:30 at night to set up about 20 fans and 6 dehumidifiers. He came back each day to check on the drying progress and after 5 days he came back for his equipment and even mopped the floor to return the house back to where it was before the flood. Thanks Mike, you did a great job. Highly recommend.