The therapists are nice enough in the KC,MO area. I just experienced my last straw today. I have been a patient since mid Jan. of 2025. A. They weren't supposed to take out that 300$ today it's supposed to be done on the 1st of the month. I have called them about this once already in March of 2025. B. When I go to the portal (the Tebra portal) is absolutely no payment history. Nor is there a way to remove my card on file. At least *it says* my due balance is $0.00. I will have to see if I get mysterious charges that occur next month if they try to bill me again. B. I tried calling and I almost always get voicemail of Emily. It doesn't matter when I call. They call back when they are able to I guess. (Yes, the 816-221-0305 phone number) C. This morning, I transferred money from one account to another to pay bills. I guess I was lucky, If I wouldn't have done that I would have over drafted due to them charging my card without notice. D. That money was supposed to be for upcoming bills THIS month, that I was planning to pay tomorrow. So now, I need to go BACK to bank and transfer more money between accounts. (see reason A) Just this month I have paid them about 625 in bills (300 was DBT final payment) but ALL were done without prior warning. P.S. They REQUIRE a card on file to automatically bill :) All in all, I have no one to blame but myself for agreeing to the terms and conditions. I am discontinuing being a patient there due to ridiculous billing practices. Thank you for your time. read more

My mental health finally got better when I was no longer a patient. I was an adolescent patient here for a year (IOP then group & individual) and this place DRAINED ME. Honestly, DBT is a scam and borderline a cult. It's supposed to be "dialectical" but they only see things one way; their way. The therapist are so hypocritical and just not good at their jobs. I spent all week dreading therapy and group and what I would talk about. What was I supposed to talk about at these sessions when the only thing that tanked my quality of life was those very sessions?! I finally turned 18 and left (2yrs ago) and my mental health has never been better! Every day better than the last! The IOP was decent and especially if you have BPD (the disorder dbt was designed for even thought they will LIE and say it's for everyone) I'd recommend but definitely stay away from long term treatment here! Do your few weeks and jump ship asap! read more

These people's versions of the truth are one sided! Don't involve me in your self justification or excuses,"let it go"! The problem above is still a problem, so who's to blame when you could change it? read more

Lilac Center-Mission - Table - Psychologists Near Me - Mission, Kansas

I loved the Lilac Center! Both my therapists, Joshua and Taylor were great group therapists. I knew nothing about DBT when I started and was fearful of what was going to go on. Everyone for years had been telling me that DBT is the right type of therapy for me. I pushed back and refused. I stayed with the therapists I was used too. Josh was 'THE BEST' therapist. He taught me more than just DBT skills. He was was wonderful with his teaching skills. The way he interacted with each client. Giving them his full, undivided attention each time someone spoke. He was just unique in the way he taught the skills, and got people to open up and look inside themselves. Really look at their lives and how they can be happier and more fulfilled if they keep practicing theses skills everyday. No he said it would never be perfect, but happier and more fulfilled. The most amazing thing about Josh's counseling is that he lives with the same issues we do on a daily basis. He struggles, has good days, bad days, so, so days, but he taught me that I'm not the only one in this world struggling so hard everyday to keep on going. He taught me that I can live a happy life with my spouse. That there will be hurdles, but by using my skills I'll be emotionally better prepared. Josh taught me that there is still a life out there for me. That I am worth it. That all my mental health issues don't define me. There will still be struggles, but I can make it through them. I highly recommend the Lilac Center and taking Josh's class. He is an amazing therapist. read more

This amazing group if a variety of therapists have helped sooo much. Not only with helping my own immediate and extended family relationships with boundaries and other healing issues....8 have come so far from literally being a "lump on the couch/bed" to at least be8ng somewhat more comprehensive of not only being aware of what has happened and how to deal with that, but tools to help with what is currently going on in the present and strategies for handling different situations. read more

My daughter loved Lilac center and graduated after 6 weeks of IOP. Unfortunately the skills didn't stick as we ended up in ER and then Marillac the night of her graduation. The only other thing that concerns me is the use of the F word around the kids and during family sessions as well as may daughter saying that they were told I therapy that their problems are all their parents faults. I normally wouldn't believe this is my child has BPD and she doesn't always repeat want happened accurately and she likes to play people off each other. On her last day I was waiting in the parent lounge with a new parent and she was saying this may not be for them due to that fact their their child said the therapist stated that their behavior and the way they are is all due tho their parents. So Something I would Have ignores as my daughter being dramatic, is now being said by other kid. ,..,,,these are concerning to be, especially after paying $1000's s for this therapy. read more

Lilac Center has been helpful to our daughter and family. They were easy to establish an intake and appointments. Her therapist is also excellent and responsive. read more

Dr. Bowlin has helped me tremendously for over a year now. I have made so much progress. When I first started coming here I never thought I would make it to where I am now. The lilac centers group skills therapies has helped me in more ways I can count. I was very opposed to this kind of group therapy before but have come so far because of it. read more

EDIT: I'm editing this review because the director of the Lilac Center saw my review and immediately contacted me to apologize for the difficulty I experienced. She was aware of the problems and has since resolved them. Also, she has cancelled my bill. It appears things have changed at the Lilac Center. I was referred to the lilac center by SM Med. For my initial appointment, I checked in on time and then waited 5-10 minutes for the therapist. When she arrived, she led me back outside, across the parking lot in the dark and rain into a dark house. She didn't turn on the lights as she led me to a cold, little room upstairs. At least the lights were on in that one room and it was nicely decorated with a comfortable loveseat. The therapist was dismissive of my views on two important issues to me which was disappointing. I decided to give her a shot anyway. No ones perfect and I don't expect to have the same beliefs as everyone else. We returned to the first building (through the dark, cold rainy night) and set up appointments, but when I asked what my out-of-pocket would be, they had no answer, but the staff promised I would receive a call within 72 hrs, letting me know, and telling me to call if I didn't hear from them. No call from Lilac Center. I called and got the run around. I called again and again and either spoke w someone or left a message a total of 7 times in a two week timeframe. Every time I spoke w someone they assured me someone would call me with an answer to my billing question next day. No one ever called. Not once. That is until I finally gave up. As my first appointment drew close to their 24 hour cancellation period, I called and left a message asking they cancel all appointments as I couldn't get an answer and couldn't afford to receive an unexpected bill. Then and only then did someone finally call me with the information I requested 2 + weeks prior. At that point I no longer felt comfortable moving forward w Lilac House. Today I received a bill via email. I was charged $165 for an initial appointment that took less than an hour. My out of pocket (the info Lilac Center refused to provide for 2 + weeks) is $46.93. Thank goodness I followed my instincts and cancelled all future appointments because Lilac Center insists on weekly one-on-one plus weekly group w a 1 year commitment. That's $2,252.64 out-of-pocket for the one-on-one sessions alone! Who knows how much the group sessions would have cost me. read more

This place is the absolute worst place a parent could ever take their child to get any guidance/help/support or to find a listening ear. The counselor by the name is Nicole Singer saw my child for 25 mins then made up a story about them being abused and contacted child protective services (we have since learned numerous counselors from this place have done the same thing. Almost as if they encourage it) The case was closed within a week of being opened because instantly they saw that it was bogus. Now my child is scared to go to another counselor. The counselor or the Lilac Center may try to claim that being mandated reporters they have to report if they suspect anything, but this lady isn't operating under facts she's operating under her own thoughts and delusions. My child said that they felt integrated and was asked the same questions many times by Nicole Singer. I don't recommend the Lilac Center for even my worst enemy. If you wish to be accused of something heinous when all you are doing is seeking some 'help' in the form of a unbiased listening ear for your teenager, then I'd say the Lilac Center would be that place. Not to mention they don't keep up on their schedule and had us waiting for 30 mins before starting the scheduled appointment but attempted to charge insurance for the full hour. Since then our insurance has charged back the full fee from this scam artist of a place. RUN! RUN!! read more

Seems unprofessional, unfortunately. Office staff playing loud rock music in the lobby while I was filling out my "intake" papers. It was distracting, and I asked the young man at the desk to turn it down, and he mumbled something and then didn't change the volume. After 45 mins of paperwork, (which could have been sent in advance) the therapist assigned only to my "intake" asked me the same questions that were on the forms, then said she could possibly fit me in to her schedule starting next week. When I called, I really needed counsel, and if they had said you will be spending your first session doing nothing but filling out paperwork and having ten minutes verbally answering those same questions, I would never have made an appointment. Never had that experience before at a counseling office. read more

Watch your billing! Warning!! Unfortunately have had a similar experience at this location only. At Lilac Center's Holmes location have had a better experience due to the administrative professional behind the desk. She's gone now. At this Foxridge location had billing difficulty and the same unprofessional responses to simple questions by the kid behind the desk. This person is the face of your business. My bill was also messes up by the kid behind the desk. We were enormously overcharged. Beware!! Check your bill. If you don't watch what they do at Foxridge, your entire bill will be inflated. The billing service they use is impossible to work with - they ask you to send to them your monthly statements!!! Ridiculous!! read more

The Lilac Center is not only unprofessional but the most unorganized "business" I have ever encountered. I saw a "therapist" at the Mission location for only a few sessions and it was mediocre at best. There is never any staff around, so if you have any questions, you're on your own. Also, they never told me how much they would be charging for me for appointments. Not only did they not take my insurance into account, but they would just randomly make up a number and decide that is what I should be charged per appointment. I paid for these appointments at the time of service, but nine months later after I discontinued services (as I got literally nothing out of the sessions,) I was charged for each of the appointments all over again, totaling $240 in charges - charges I had already paid for. And, right before Christmas. I tried to get them to fix the mistake and reimburse me for literally months to no avail; I could never get through to billing and countless phone calls and emails went unanswered. The Lilac Center essentially stole $240 from me. Terrible business practices, completely unorganized, and as far as helping me goes? I got nothing out of it except hundreds of dollars in unauthorized charges. I will likely not attempt to get help in the future, though I need it, because of my horrible experience with this "business." I would NOT recommend the lilac center to anyone unless you like unnecessary headaches and paying hundreds of dollars for worthless services. read more