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    Lighthouse Pediatrics

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

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    3 years ago

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    UF Health family Medicine and Pediatrics - Nocatee

    UF Health family Medicine and Pediatrics - Nocatee

    3.0(2 reviews)
    18.6 mi

    I am writing this review because this facility needs to make some MAJOR improvements. The call…read morecenter is quite literally the worst, they will pretend they cannot hear you and hang up on you I know it's a lie because this is something common in call centers. I have worked in a call center position and know how things go in the medical field. I have tried both leaving messages on my chart and calling to get ahold of providers, I had an u/s for my head and never got a call just a text from my provider, no follow up was offered and I had to mention what I thought would be the next step and never got a response till MONTHS later when I called to schedule a separate apt and was told I would need another visit to get said requested order; even though I was seen for this problem prior, still having concerns and no answers, if you'd like effective and efficient care do not come here and save yourself time. Additionally the first time I came here my provider was on maternity leave and there was a weird male working who was telling me not to get married, not to get pregnant and then proceeded to tell me about his foreign wife and commenting about my looks and offered a Pap smear same day LOL. THIS FACILITY NEEDS PROFESSIONALS.

    Stumbled up this location and Dr. Victoria Array after an unpleasant experience with one of the…read moremore "popular" local Pediatrics Offices. Dr. Array is great! She wanted to hear about each of the kids' medical histories, asked pertinent questions and gave us specialist recommendations to transfer care from our old providers in CT to FL. She is clearly very compassionate and takes the time to get to know you and your kids. I'm so glad we found her!

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    UF Health family Medicine and Pediatrics - Nocatee - The building address

    The building address

    UF Health family Medicine and Pediatrics - Nocatee
    UF Health family Medicine and Pediatrics - Nocatee

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    Pediatric Associates - I had a AWFUL experience with my special needs son at this office!!

    Pediatric Associates

    2.9(15 reviews)
    17.7 mi

    Zero stars if that were possible…read more Our appointment was scheduled for 2:55 PM, and my son was only called at 3:51 PM and now almost one hour late. During this time, two other families who arrived after us and had later appointment times were seen before us, with no explanation at all. Beyond the excessive wait, the customer service is terrible. The staff is unfriendly, barely communicates, and refuses to explain what is going on. No apologies, no transparency, no respect for our time. This is a pediatric office : parents and children deserve patience, organization, and basic courtesy. Unfortunately, this location delivers none of that. Very poor experience. I do not recommend this place.

    I rarely leave reviews. everytime we need something we have to jump through hoops. they don't want…read moreto help. they take 2 hour lunches where they won't help at all during those hours. i have to wait a minimum of 45 minutes after my kids appointment times to even get called back. then we wait another 30 minutes to see the doctor! its consistently so bad that I'm hesitant to believe anyone that left a 5star review. what just sparked this review as the final straw was just now I go to grab the state required immunization form for my children at 1:30pm. im walking up to the door as the staff is unlocking the door (I'm assuming coming back from lunch) I go to step in the office and she turns around to close the door on me. I'm obviously shocked by this. I say "excuse me" I can see through the opening in the door there is clearly a patient and her mother talking to the receptionist. the staff working says while clinging onto the door "we are still on lunch we will unlock the door at 2". and closed the door on me. OK COOL! I'm done!

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    Lighthouse Pediatrics - pediatricians - Updated May 2026

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