Terrible! My child was hurt at this daycare several times. Diapers were not kept clean. Teachers always blamed the previous teacher for any complaints or questions I had. It ended with me calling THE POLICE!!!
I enrolled my child there about 3 months ago, after very carefully choosing this daycare. It seemed like everything I wanted at first. Very nice facility, cameras in the rooms, meal plans, the whole 9. Not too far into him attending their school, he was scratched from the corner of his eye all the way down to his cheek. When I asked what had happened, the teacher told me it must of happened in the morning because he had been brought to her that way. No one could tell me what happened. I had to go to the front, ask them if they had a incident report, and then read what had happened myself. Another child had scratched him.
About a week later I go to pick him up and he has a HUGE bump on his head. I ask what happened. They said another child had hit him in the head with a truck because they had been fighting over the toy. I said I understood he played a role in that incident, and got on to him. and asked what the punishment would be for the other child. They would not tell me. A week or two later, he was bitten on the hand. By the same child who had scratched him in the face. At this point I'm wondering what disciplinary action their is if children are violent because it seems he keeps having things happen to him, but nothing is being done about it. So I speak to the director. I let her know I am becoming frustrated because there is one certain child, who the other teachers and the director herself has already told me is a "horrible child" that keeps putting his hands on my child. And I wanted to know what she was going to do about it because eventually my kid might start hitting back if it does not stop, and I did not want that. Also throughout this whole experience, he came home with a dirty diaper more than once. (He is being potty trained currently) So I also brought up that it is unacceptable to me that he be left in dirty diapers. (he was coming home with poop literally dried onto his butt!) She said she would have a meeting with the other childs parent, and that she will talk to all of his teachers about the diaper situation and I thought we had a good conversation and understood each other. Not 4 days later when my mother in law gets my child they tell her that he had been "in a fight" with another child. It turned out to be the same child as always. My mother in law also told me when she picked him up he had a wet diaper. So when I got back to the school on Monday I had another conversation with the director. I told her I now wanted my kid separated from this other child. As they did not appear to have any intention of removing him from the daycare and I do not want him in this kind of environment. I also told her I felt he was being punished for finally sticking up for himself when no one else would. She said ok, and told me she would put my child into the 4 year old room, as he is closer to being all the way potty trained, and that the other child would remain in the same class. The next morning I brought him to school and the director told me to bring him to his usual class. I did not see the other child in there, so I figured she must of decided to move him instead. I went to work. Got a call a couple hours later that my child had been hit in the head w/ a truck. I got mad, left work and drove straight up there and got my kid out of the class. When I picked him up I still did not see the other child. However, a teacher came up to me and told me that the child who I always have issues with is the one who hit him in the head. I go to the front and demand to know why they were in class together when she told me otherwise. She shrugged. I asked again and reminded her of our conversation the day before and she looked at me and said "well I didn't see him walk in" I said "so you think that's ok?" and then I called the police. Had she told me the truth about moving my child, I would not of brought him back to that daycare. But she did not. Also before I dropped him off and before I picked him up, they had removed the other child from the class. So I couldnt see he was in there. I filed a report with the police for documentation purposes. The owner told the officer there was no other class they could move him to. Which is not what I had been told. I can not trust them with my child. The officer watched the video of what happened to my child, because he said all of the teachers said they did not know what happened to my kid. When he watched it, it turned out my child and a little girl collided into each other. (only accidental injury he had there!) I had already pulled him from the daycare, due to their other neglect and for the fact that they cannot seem to keep him from being injured. And I obviously cannot trust her to do what she tells me she will. The officer said he agreed with my decision. read more
