Mr Greene is a true professional. He did a fantastic job on my carpets. highly recommendread more

We just bought a new house and had this company come out to clean the carpets. Not only were they…read moreable to squeeze us in right away, they did an above and beyond job! They really took their time and left the carpets looking brand new. Kind, courteous, and clean, amazing smelling carpets. And the price! We had a large living room, small hallyway, and one bedroom done for an unbelievable good price! Under $200. I will definitely be hiring this company again in the future! I am so impressed!

I'm pretty sure I was overcharged. My house is small, two bedrooms, one bath, and I was charged…read more$200 to get the carpets cleaned. Afterwards I asked around and everyone acted like I was crazy for paying that. Maybe it's because I'm a woman, they felt like it would be okay to overcharge me. I would recommend having your boyfriend or close friend that's a guy to be there when they show up. They did a good job though.

From the owner: Steve Warren's A.C.E. Carpet Cleaners & Restoration Services has proudly served the Palestine,…read moreFairfield, Buffalo, Crockett, Grapeland, Jacksonville & Rusk, TX area for over 20 years. We offer free estimates within city limits. Our dedicated team looks forward to serving you and answering any questions you may have. Whether it's removing a stain from a priceless oriental rug or restoring a family business gutted by fire, we approach your situation with the same care and attention we would expect if it were our own. Allow us to assist you with: * Water extraction 24 HR. Service; Tile and grout cleaning; Mold remediation; Air duct cleaning; Fire restoration; and Odor removal When disaster strikes. Steve Warren's A.C.E. Carpet & Restoration Services will treat you with the same compassion, dignity and respect we deserve and expect at such a time. Call Steve Warren's A.C.E. Carpet & Restoration Services today for more details.

Danny and Jose were here promptly and got started on the dryout. They were both so kind and…read moreprofessional. I am totally impressed and satisfied with the quality of the work they did.

The only positive thing I can say about this business is that they showed up quickly the day (a…read moreSunday in April) my aerobic system clogged and a running toilet ruined my wood floors. The water was on the floor for 3 hours or less. After that first day, they brought tons of equipment and a trailer mounted generator, much of which was never plugged in. From Monday-Thursday, they worked approximately 5 hours, drilling holes, cutting small areas of Sheetrock out, etc. On Friday, they removed the demo-ed bathroom vanity, baseboards in master bath and bedroom and determined no damage behind the walls. My rugs were soaked, they took them with them to "clean and dry". Fast forward to October 9, and I get a phone call from them saying I owed them for the work. I've never filed a homeowners claim before and I thought my insurance company paid them, as they had me call them and they reviewed the bill. I told the lady I didn't know they hadn't been paid and that they'd ruined my rugs. (I had requested them returned back on May 16 and I received them on June 20 (there was a "storage" fee involved mind you) When I received the rugs back they absolutely reeked of wet dog smell. We discarded the rugs, chalking it up as a loss. I requested from Miranda in the Tyler office an itemized statement. Me y thing I know, a lady named Patricia Martinez with a Delaware. Number called me, got Miranda on the phone and proceeded to berate me. She said I talked to your adjuster and you've had OUR MONEY for a month. All a lie, I received the payment months ago and she never spoke to my adjuster. She said "you've spent our money haven't you? You don't have it do you?" Miranda, call our attorney to file a lien. I said m'am, I've never received a statement (if she'd taken the time to quit being a bulldog and look back at the email chain, she would see that my name/email is not on it) and you're not dealing with a kid here so threats are not going to intimidate me. I'm not trying to get out of paying you, I just want to see an itemized statement so I know what I'm paying for! She said "Miranda, file the lien!" And hung up on me. This was totally and utterly unprofessional and frankly, makes me wonder what they're trying to hide. If you received a bill for $16,000+, would you blindly pay it with no itemization? I plan to file a complaint with the BBB and also contact Serv Pro's corporate office. This was so uncalled for.

Neat historical relic! Highly recommend if you're in town visiting the railroad. They have kid…read morefriendly crafts and the building preservation integrity of this old school house is worth the visit!

Really cool store and they have a trophy to prove it. Staff was very friendly and helpful. Had what…read moreI needed which is always a plus.