Okay so I was here for a week let me tell you this place needs to be shut down…read more So first when I got there. I got assessed. And then they make you stripped down to check you for cuts. Then they give you back your clothes. But the staff was just so rude like I get it I wouldn't want your job either but god damn. Then most of the time you have therapy in the morning and then You just sit in your room and do nothing, which makes thoughts a lot worse which caused me to more self harm in there, then all the psychiatrist and therapist are so mean like yeah sorry this is your job but at least you get paid so don't be rude. And I would say the therapies were OK. They were definitely not the best. I feel like the outpatient center in Naperville helped a lot more. Then when you're in your room, all you can do is read in color and journal. Which to me definitely doesn't help with thoughts or urges it makes them a lot worse. Then when I tried to talk to the girl right across from me They at me. Like even when you try to socialize. Then we're not even allowed outside. Winch to me is so f**cked up like it was nice outside. Then when you do have a mental breakdown, nobody cares. They only check on you every 15 minutes. They don't even say anything. So you just have to deal with it. Like THAT IS SO MESSED UP LIKE THIS IS YOUR JOB. Then another part I thought was messed up. Is when someone would freak out and a lot of nurses came into the unit and the police officer. They would just tell everyone go to their room or we where probably all ready there like we were for most of the time which made even more people freak out. Winch caused everyone to freak it out. And fhe staff didn't talk to us or even check on us. Then at night people would be crying or talking really loud and it was just really scary. And low-key pmo. Like we couldn't even close are doors they where wide open. Then if you didn't go to a group or you self harmed in there you couldn't leave unit you had to stay in your room WINCH IS SO MESSED UP LIKE FUCKING HELP US NOT KEEP US IN OUR ROOM. Then girls be warned if your period there the men act like kids they freak out about it like act like the adult you are. Next people there said the meanest shit and the staff would not care like that's how fights happen Just saying... and when my parents would visit me I would beg them to take me home and cry for hours. And finally, when I went home, they saw all self harm on my legs I did in there, my mom has a huge regret of ever sending me there I told my mom this SHE WAS PISSED. And for my people who struggle with addiction the staff don't care they bring zyn in and don't hide it they bring there vapes there like we weren't dumb and didn't know what it is so yeah, Then the worst thing I saw in there was this 12-year-old girl being strapped down to a chair and injected because she was freaking out like OMG NO. And because she ripped paint off the walls like my girly is a queen for that like if you're not gonna give us anything to do that's what you get. .But there's just a lot of other things that I could go on about, but I would just go somewhere else. I still have horrible flash backs from this place.

Thank you for all your help! I really appreciated the thought and care I received from each member…read moreof the treatment team. Everyone was great but shout out to John, James, and Kenneth for all the help. - JM

I'm honestly quite shocked by all the negative reviews, as our experience has been very positive…read morewith my son's psychiatrist Dr. Ndrio. My son is only 4 and finding a psychiatrist that would take on a patient that young was extremely challenging. At our first appointment the doc was VERY attentive. Our appointment was extremely thorough. Dr. Ndrio took his time, got to know my son, got down on the floor and played with him for a long time, asked so many questions about him, our family dynamic, to really get a feel for what was going on with him emotionally. He got my son to engage with him, and asked him a lot of questions as well. There were also 2 students in the room at the time, which I actually appreciate because I like being able to aid in the process of learning through real life experiences. My only negative comment would be the long wait times when I've called to inquire about billing, etc. However the quality of care we've received far overshadows having to wait on hold. I'd also like to mention when looking around for mental health services for my son, I was shocked and appalled at the lack of options. There is a real mental health services crisis in our country. I had called Lurie Children's to make an appointment for him there, and there was a 12 MONTH WAITING LIST. This office was able to see my son within about a week, and I'm extremely happy with the care we have received this far.

We had a great therapist…read more However, a part of me feels like this business is a scam. 1.5 years after service and I just got 2 revised bills where they adjusted the amount due for each session. We were already out of network for our insurance. So we are paying 80% of the charge, which was a ridiculous number in the first place. Avoid this place. You deserve a medical provider who doesn't screw you over for years after service.

Prizm Behavioral Health Services has been a great resource. Alexis is an outstanding…read moretherapist--caring, attentive, and truly invested in helping her clients grow. The IOP program is very helpful and provides the tools you need, as long as you're willing to put in the work and really engage with the program. The front desk staff is incredibly kind and helpful. Overall, it's been a very positive and supportive experience.

I have had a lot of issues with them getting insurance approval for medication and treatment. One…read moreincident occured where they never got the approval after years of therapy; they said we owed them thousands of dollars because of something that they never did. Many phone calls later we got them to approve it finally. On another occasion they couldn't get my medication approved because they said we never gave them any insurance information. So how have I been getting my insurance to help cover the bills all these years? Did they just lose my info or something? I'll never know I suppose. Always issues with the billing and customer service. The therapists and psychiatrists are lovely, but I cannot handle much more of their inability to manage the financial aspects.

very responsible, educated and friendly staff. Very flexible…read morewith the client schedule and making huge difference in kids life

From the owner: Founded in 2018, Bertling ABA, Inc. offers comprehensive ABA therapy, early intervention, and…read moreschool consultation services across the Chicagoland area. We focus on providing holistic, high-quality, family-centered programming that enhances life skills, communication, and social interactions for children with Autism. The Ambitious Bees Academy, our specialized early learner program, engages children from 18 months to 5 years in a nurturing environment with ample social and learning opportunities.

All the staff there is amazing! The facility is great as well! It is also very organized and well…read morerun!!