Magnificent instructors !! The main reason to go to this gym…read moreGreat Zumba and fitness instructors Maria ,Toni, Cruz, Jeannine, teach Zumba like its a party so fun, Great toning and yoga class taught by Judith

I've been a member of LA Fitness for a while, but my recent experience at the Brick location left…read moreme seriously disappointed--specifically because of how the manager, Rodney, handled a simple situation. I accidentally dropped my car keys (which also have my house keys) inside one of the StairMaster machines. I went to the front desk for help. Unfortunately, I wasn't able to get the front desk employee's name, but I'm pretty sure he's new since I've been a member for a long time and I haven't seen him before. Still, he genuinely tried to help and admitted he wasn't familiar with how to open the machine. He then escalated the issue to the manager. The moment Rodney spoke to me; his tone immediately made it seem like the whole situation was my fault. Without even coming out to look at the machine or assess anything, he confidently told me I'd have to wait a week until their technician was available. No attempt to understand the situation, no empathy, no effort--just "come back in a week." At that point, I realized I wasn't going to get any real help, so I started searching up ways to disassemble the machine myself. Then, out of nowhere, Rodney suddenly walked over and switched to this overly polite tone--as if he had just realized how unprofessional he sounded earlier. It felt insincere and honestly frustrating. The lack of professionalism, empathy, and basic problem-solving from the manager was shocking. The front desk staffer was more helpful than the person who's supposed to be leading the location. LA Fitness, please train your managers better. Customers shouldn't be treated like an inconvenience--especially when they need help with something that happened inside your facility.

Great old school gym with all the modern touches to appeal to a broad swath of fitness seekers…read more Great atmosphere Owners are 5 star individuals . They have created a great gym for all.

was a great gym before it was sold to current owner! Dirty mirrors, nasty staff, dust and dirt been…read morethere a long time. Owner relying on Rich Gaspari to save the gym from peril .

Love this place! I was never a group or class workout persone before - I enjoyed my solo workouts…read morein the gym. But this is better than I could have expected: inspiring coaches, awesome front desk staff, a friendly community, banging music, and varied and exciting workouts. The coaches especially did it for me, as they were all approachable, helpful, and willing to give you advise outside of class. They each bring their own quirky personality to class and make it that much more exciting to come to class each day.

OTF Brick offers a GREAT workout with the best coaches and front desk staff. 5 stars all the way…read morearound.

Kickass workouts! Denise is so nice and personable. Explained everything about the diet program…read morein detail with us. All of the class instructors are fun and provide a great workout. Very motivating and thorough when coaching you through exercises. I'm so glad I joined the max!!

Nice little facility. Personalized attention, friendly and knowledgeable trainers and an owner that…read moreis hands on. You will enjoy it very much.

My serenity :) thank god . Support small business . Support local ... no matter what they have your…read moreback . Great place to live your life unhinged .

This gym has literally the worst customer service you can possibly imagine. Worse than any chain…read moregym. Worse than American Airlines. Worse than Comcast. Seriously. Absolutely atrocious, to the point of absurdity. Don't waste your money or your time. Go *anywhere else* - it'll be a better experience, guaranteed.

Very bad experience! Joined through third party and they won't stop the payments! $79.95 per…read moremonth...ouch!

Lied to us about a 16 week Fit Smart challenge which was a scam to get us to sign up for a year…read morecontract instead. If you sign a contract with this gym you will be sorry because they are liars, scammers and thieves. Forcing you to pay for a membership you never signed up for. Don't say we didn't warn you Find an honest gym

This location is one of the smaller branches I have been to. I stopped in around 7:30 pm to use a…read moretreadmill and shower. The facility is kept clean and I had no problems with the equipment. With that said, there is not a ton of equipment, and most pieces of equipment were being used. The locker room was smaller and all of the lockers are jammed into one area and the showers were set up to be rather dimly lit. They do not have have a filtered water bottle refill station but there are water fountains. The staff were friendly when I arrived and were attentive when I approached the desk again to get a bandaid. Overall this wasn't my favorite Planet Fitness I have been to but I had a good experience.

80 degree Saturday and there were some really dedicated muscle bros in the dark gym... even had…read moresome kids hogging the mirror posing,weights all over the floor. Dude, it isn't your house... there's others trying to use the equipment...

After 1.5 years at a slightly more local gym at $60 per mth I gave this place a try. Caught their…read more$15 deal and a week later they were running a $10 per mth deal and let me switch. Cool. I've read the other reviews and can't say I agree with much. Never found it over crowded to the point where every treadmill was in use and even at their peak hours I can get on the weight machines. If one is taken in my routine I just jump on something else until it's free. No worries there. I also read that the users aren't wiping down the gear after use. I noticed that actually most do. They have plenty of stations with paper towels and spray. I don't need their locker rooms so nothing to add there. They seem pretty standard. The best thing I found compared to the fancy more expensive place was the lack of socializing amongst the gear. At PF people seem to do their thing and move on. Granted PF doesn't have the free coffee or protein shake bar but that's not why I go. The $10 deal is basic. One location. Which is fine. It does lack the yoga, spin, etc classes but not my thing. 5 weeks in and I'm totally happy with the place and the extra $600 in my pocket at the end of the year.

Nothing like going to the gym to work out and can't hear your music through your headset because…read moreyou have teenagers about 100 feet away-they scream and curse ... and staff or three are behind a desk and they're not doing anything. I really think children should not be here unless our company by parents. This is ridiculous. Very poor management

Formerly Anytime Fitness with same owner and management. Friendly and extremely clean with all the…read moreequipment you need for any type workout. Highly recommended for daily passes as well.