My experience at LifeLabs in West Vancouver felt quite uncomfortable. The atmosphere was heavy and…read moreunwelcoming, and basic courtesy seemed to be missing. There was little to no use of simple phrases like "please" or "thank you," which made the interaction feel impersonal. Overall, it felt less like a healthcare setting and more like standing in line for punishment. A more respectful and friendly approach would go a long way in improving the patient experience.

I arrived at 2:20 PM, and there weren't many people there for testing. The woman drawing blood was…read morein such a rush that she switched from my right arm to my left during the procedure, causing a large amount of blood to pool around the needle mark on the first arm, which later bruised significantly. It was just a single vial blood test, and although she seemed experienced, her rushed attitude and lack of care were very apparent. This was my first time at LifeLabs, and it's a bad experience I've never had at other places.

I have now used the services of Sean Moss of Mold Insight twice in past month. First in my home and…read morethen at my studio. I cannot recommend Sean highly enough. Right from our first conversation, he was courteous, curious and extremely professional and thoughtful. Both times when he came to do an inspection he was on time and was very thorough and meticulous in his processes. He explained everything he was doing and left no corner unturned. I felt I was in extremely good hands. Not only due to his level of expertise but also due to the fact that he truly cares about his client's health and wellbeing. The reports I got back from the lab he used, along with the detailed summary and list of recommendations he provided, were top notch. And he was always willing to answer any of my questions to make sure I understood everything. I feel so grateful that he was referred to me and that I decided to use his services. Don't hesitate to use him. Again, I cannot recommend him highly enough.

Sean was so helpful when we were purchasing our home. He was organized and replied quickly to…read moreemails and phone calls and explained to us exactly what he would do. He spent hours going through the home on his own and then taking us through it explaining not only what the issues were but also what and how to do regular maintenance to keep this house in the best shape possible. As first time home buyers he educated us and helped us better understand what we needed to make a decision about purchasing. Worth every $.

Warning! This company is a scam! This company is owned and…read moreoperated by Mr. Craig Fourie who has a long record of taking advantage of homeowners. Mr. Fourie was contacted to simply confirm if there was mold in the house and diagnose the potential cause. He quoted approximately $200. Instead, he camped out at our home worrying our tenant about safety issues and slapped us with an outrageous $3000 bill!!! He also called us multiple times late at night and made many unsubstantiated claims to justify why this was taking so long. This man is mentally unstable! We called another company and for less than $1000 they not only disproved his findings but they contained the mold and deemed the property safe. He is now trying to force us to pay his bill by threatening to put a lien on the property. Providing a flawed report to our tenant without our permission has now caused further issues. We hope no one else has the misfortune of dealing with this company or Mr. Fourie!

From the owner: At mr natural® environmental engineers, our passion is all about indoor air quality. Our products…read moreand services demonstrate what advanced technology and natural principles can achieve working together. Our Mission The pursuit of products and services which combine advanced technology and environmental principles to produce clean air and healthy indoor environments. We are Effective Our environmental engineers and microbiologists provide services that are state-of-the-art, fast, and all-natural. We utilize our 20+ years of experience in the field, advanced education, and a passion for science and engineering. We are Aware A responsible, progressive engineering firm providing natural, sustainable & by-product free products and services. Our Services We provide indoor air quality testing for volatile compounds, odours, moulds, allergens. We also provide consulting, professional opinions and solutions, remediation, effective all-natural products and equipment sales and rentals.

I've been to so many LifeLabs, I've lost count. But BY FAR, this is the absolute best site, hands…read moredown. Here are the reasons: -efficiency. They are appointment-based only. No walk-ins. So you are assured a spot and a time, with minimal waiting. -large and bright office, and impeccably clean. -FREE WI-FI. (This is a real rarity at other lab sites). -more services are offered here than at many other LifeLab sites. Examples: EKG's, cardiac holder monitors, etc. -Professionalism of staff. A female checked me in (I didn't get her name) and although she was somewhat aloof, she was thorough and organized and I had zero wait time. My tech was Ian and he was phenomenal. I have had to get cardiac monitors and EKG's frequently and he was the most thorough when it came to instructions and, wow, they even provide you with a mesh "vest" over the monitor (I never got that before, and it made a huge difference in comfort level and stability). And even upon returning the following day, the staff here remembered me and the whole "disconnect and drop-off" experience was, dare I say, pleasant. My experiences at this site were unlike any I've had at other LifeLabs, and this will be the only site I go to from here on in, for sure.

I've been to this location at least 3-4 times in the last 6-8 months for my standing order thyroid…read moreblood test (yes it sucks to have to be poked every 6 weeks). Upon entering you lineup with your carecard to check-in and then sit until your name and a corresponding room is announced. Save time by booking your appointment online ahead of time although be sure to let them know if you've arrived early like I did today (appointment was 1:20pm but I was able to be there just before noon). I prefer this location over many of the others in the vicinity.