I am blown away by the level Michael's customer service and people skills…read more... I've been calling around for 2 hours trying to get an appointment anywhere and with anyone. All I got were answering machines / services. Now granted it's 3:00 pm pst on a Friday but geez answer the phone people. Anywho Michael answered with kindness and confidence. He guided me through the process and I now have an appointment to get the help I need. I have great expectations for the rest of my interactions with this place. He definitely deserves a raise!!

It was the worst experience ever to be here. Me and a friend tried this place at different times…read moredifferent doctors and we both had a terrible experience. They would do sudden charges for medi-cal people and you would never hear back from email, calls, voicemails to follow up with doctors , medications . Honestly , its been a few years since but I am not surprised to see it is still getting bad reviews. I hope mines help someone or at least motivate the place to improve their service. They treat it poorly even as a business.

Ruth Gillis is very understanding, she always tries to come up with solutions to help your…read moresituation. Some of the things she Recommended for me, they work I just have to be consistent! With everything! And it gets hard sometimes, but I keep at it.. I get it right. So I'm very happy with her service Thank you very much! Ruth

Ruth Gillis helped guide me through an extremely challenging period in my life. Using EMDR we were…read moreable to address some incredibly traumatic events from my past, and in turn help me better manage my mental health. I would recommend Ruth and EMDR for anyone struggling with PTSD and childhood trauma.

Helping me help myself. All I have to do is show up. Discussing my life with a trained person is…read morevery effective especially in developing new ideas for the same old problems that persist. I believe Dr. Margaret Tess to be a necessity in my weekly routine.

I can't begin to express how much Dr. Stephen Tess has helped me in dealing with my anxieties of…read morelife. I am a TBI survivor. I had only had women Psychologist up until finding Dr. Tess, but after speaking to him on the phone I knew he was the right fit for me. He is so kind, patient, & so insightful. He really knows how to explain situations to me so I can look at them & apply them with whatever I may be experiencing at that time. I always walk out of his office feeling so much better & ready to take on another day! I am so grateful for all he has been able to help me with & look forward to the years ahead.

He is amazing! I have been seeing him since 2011 for Major Depression and he has helped me get…read morethrough some life challenges that have been extremely tough.

I don't know what Tucker is talking about. She makes it very clear the moment she sees you that she…read moreonly takes private cash or check. Saying she just has to bill them makes it sound easy, but there is a lot of extra time and legal papers involved and thats what is being completely dismissed in the last comment. Most therapist have a lot in their personal life going on that they can't tell you about because they are people too. I personally find her to be an awesome therapist. She has been helping me with my PTSD and helped me over come a lot. She is very professional and has a lot of knowledge about autism which I have. I have struggled my whole life being oppressed because of being on the autistic spectrum and she has helped me validate a lot of my feelings about my past traumas which I have struggled with my entire life!

Worst therapist ever don't go see her she doesn't deal with tri care and will harass you for the…read moremoney but all she has to do is bill tri care. False advertisement and harassment she's not worth your time. ZERO STARS

Care was excellent. I worked my behind off to find housing. They supplied me with resources and I…read moremade the calls. Found an ILF fast. They set up a care plan which allowed me to work on problems I was having. Each staff member was supportive and encouraging. I would recommend Halcyon if in a crisis situation. You can not expect to sit and let them take care of you...you have to put on the effort and they will guide yo and assist you with tools for wellness, and other resources within your care plan.

Up right now at 1AM from Night Terrors that I have because of HELLCYON. I have 2 claims with CDSS…read moreand 1 claim with JFS Victim's Advocate Services because of the traumatic experience and physical infections I received from this facility. During my stay there I was pressured to cook and clean for 14 people- beyond the standards of food prep and regular chores. The food was rotten and expired most days. There was barely hot water for 3 dayd to shower and clean with. Because of the unsanitary practices I was treated in the ER with a bacterial abscess on my foot, bacterial cellulitis, & Hypokalemia from vommitting & diarrhea caused by stress and illness. I had to call 911 emergency services on the overnight Staff when I was experiencing untreated physical and mental health problems. Once first responders came- the 2 overnight staff and assistant director Cassidy Pacheco had LIED and said that I was "suicidal". This false statement caused me to be in an unwanted 5150 hold. I went into Halcyon voluntarily and left the facility involuntarily once I spoke up about the mistreatment and pointed out the Program Director/Facility Owner Priscilla Grossman's expired license posted outside the Psychiatrists office. The psychiatrist from "Rady's Children's Hospital" refused to give me the medication I came in with- instead giving me only Benadryl for PTSD panic attacks for 3 days. After I was discharged and went to pick up my belongings. Half the medication that was expected to be returned was not. I was told that by Director of Nursing Carmen, that once I took Benadryl that gave the facility a right to "discard" my medication. I have spoken to numerous people who's previous claims of abuse and malpractice weren't believed at the time. This facility is a dual diagnosis facility and unfortunately Kaiser sent me to the wrong facility because I don't have drug/Alcohol abuse issues, but being there for over a week and witnessing/experiencing the failure of the mental health pandemic was eye opening. I have insurance and was treated terribly here. Most clients here are homeless and don't have insurance. Most of these clients never speak up because they won't be believed or it's "better than being on the streets". Is it, if you are at risk of serious infections and worsening mental health? No, it's not! Halcyon Center DO better. Community Research Foundation (CRF) whom is the non profit organization overseeing this hellhole DO better. I hope this facility is either shut down or does a serious self construction with a non corrupt director/assist director, more competent nurses and clinicians who are ACTUALLY available, an OMBUDSMAN or Client to Provider middleman, fair distribution of donated food (not staff stealing all good food and giving clients moldy bread and bad meat to cook), and to meet all legal and regulated standards with just a little ounce of morality and human decency to those less fortunate or trusting you with their/their loved ones health!