I have been doing those tests for years and felt a decrease in the customer service. On January 2020, I repeated one of the test which I had done it almost simultaneously at another medical facility since it was already scheduled. In February, when I got the results from Life Line Screening, I could not understand the result digits and called the phone number listed on the paperwork. I spoke to the respondent who recorded my phone # and promised me to pass it on to the right person. No one called me back. Today, 3/5/2020, I called again and left a message with another staff member. I did not get back any phone call. Then I called my credit card and disputed the charge. I do not plan to use that health provider any longer which became too big to accommodate their customers. read more