Glad that they were able to make some changes 6 weeks before it arrived. Alex, the salesman, has always gotten back to me right away. I do have a problem with how they aren't transparent on pricing. When questioned, they honestly seem to believe that you're getting what you asked for. But even when you ask for top-of-the-line models of appliances, we end up with the bottom of the line. We've had problems from the very beginning...having repair people come before we even get to use them. It's Schultz of Clayton Home's policy to not replace or checked into anything that's not working when it arrives. Leaving us the consumer to deal with it out of our pocket with a local repairman. Their TOP of the line is what even most stores will say is the bottom of the line. Overall, this has been costing us more. and many tears. ALWAYS CHECK YOUR CONFIRMATION ORDER since pricing and refunds. If you asked for a gas stove, you may not get it. But you'll be charged for it. They will make 3 trips without fixing the problem. Even the contract base price is constantly manipulated. It's sad that this is what causes people to not trust the sales industry.
Roof leaks... I could go on and on. Waiting for repairs still after months of living in the house. I hope I'm the only one. read more