My husband and I chose Mar do Inferno for our anniversary after hearing it was one of the premier…read moredining experiences in Cascais. Unfortunately, it ended up being the most disappointing--and most expensive--meal we've had during our month in Portugal.
The experience got off to a poor start. The hostess wasn't welcoming, and when I politely asked if we could sit closer to the window, I was told those tables had been reserved weeks in advance. We had also made a reservation for our anniversary, so that was disappointing. We were seated behind a pillar instead.
Throughout the evening, not a single member of the waitstaff smiled. They all looked unhappy to be there, which created a surprisingly cold atmosphere. None of the staff ever came by to ask how our meal was, and no one acknowledged our anniversary.
The restaurant itself wasn't nearly as elegant or luxurious as its reputation suggests. Aside from the lobster tank, the décor and atmosphere felt rather ordinary. To make matters worse, our view overlooked a wire fence and a parking area instead of the beautiful ocean setting we had expected.
There were also several odd service issues. I ordered a gin martini. They said they were out of green olives, so I requested a lemon twist instead. The drink arrived with black olives and a lemon twist, which was confusing.
As for the food, the complimentary bread with the crab pâté was excellent and easily the highlight of the meal. Unfortunately, everything after that was underwhelming. The sea bass was bland and forgettable, and the vegetables were overcooked to the point of being mushy.
What made the evening especially disappointing is that every other restaurant we've visited in Cascais has been wonderful. Friendly, smiling staff checked on us, made us feel welcome, and served memorable meals--often at much lower prices.
Given Mar do Inferno's reputation and premium prices, we expected an exceptional dining experience. Instead, we left wondering how it has earned such glowing reviews. I genuinely hope management takes a close look at the service, atmosphere, and food quality, because right now the restaurant simply doesn't live up to its reputation.
