Love this library. Friendly and really helpful staff. Looking for audio books matched to real books…read moreto help my mom with rehab from Cochineal implants and them were able to help me find some good series of books and audio formats that allowed controlling the speed of replay. This was incredibly helpful. Thank you

The good--It's a great little local library with lots of resources, nice private or group work…read moreareas, decent children's section. The bad--many people who use this library seem to have forgotten library etiquette. They carry on, talk loud, their children play loudly and are disruptive. Even more surprising is one of the employees of the library talks so loud you can here her conversations no matter where you sit! Very distracting.

Great library in terms of layout, book selection and resources. Kept at a comfortable temperature…read morethroughout the year, and hosts a number of community activities for the surrounding area. Despite these positives, however, they seem to have a bit of an issue keeping the volume down. Since it is a library, I expect it to be a relativelty quiet environment which is conducive to reading. Though it is usually the case that it is quiet, the exceptions are very noticable. Obviously, when kids are present, they are going to make noise, this is to be expected. What the real issue is, is that there are areas that are designated as "quiet zones," but there is really no enforcement of this. People converse and children shout, I don't like to be the guy to shush them, because no matter how politely you do it, you always feel like a jerk. What would make this much easier is if the employees did it, they have the authority to and it shouldn't be my job to keep it a quiet environment. That being said, it is still by far the best library in the area. Pauline Haas in Sussex, Menomonee Falls and Germantown libraries all suffer from noise much worse due to the structure. In addition, the staff have been very kind and helpful whenever I have had questions or requests. The chairs are very comfortable, the tables are kept clean, charging outlets are plentiful and conveniently placed and it has a very nice atmosphere. Overall an already great place that could improve if the volume rules were enforced.

This is a great library with a great children's department! Mr. Peter is our favorite!read more

I'm extremely disappointed in the Waukesha Public Library. I went to check out a book, but when I…read morelooked at the cover it was marked as a "rental." You have to pay $1.00 to hold on to the book for a week. I'm sorry but this is the LIBRARY. Aren't books supposed to be free to check out? If I'm late to return a book, I'm fine paying a late fee. But having to pay to check out a book? Pretty ridiculous in my opinion. It just seems like they're trying to nickel and dime you.

Beautiful space, great services, and excellent customer service! I'm really a fan of this library.read more

I wish this library was better than it is but it suffers from a few big issues. The main one is…read morethat it is very difficult to focus when inside due to there being no enforcement of volume levels. This seems to be a common trend as people are afraid of being labeled as "Karens" or be seen as rude, but libraries are meant to be quiet. What I am referring to is not muffled chatter or sneezes, it is full on obnoxiously loud conversations and children screaming. Part of this is difficult to fix due to the establishment being relatively cramped, with the children section barely seperated by a thin wall from the sections for reading, but primarily is due to the employees not making any effort to remedy this. I understand that libraries are communal areas and children are part of that community and should be provided experiences to learn and grow. I think it is very important that the library allows them to do this, but when they get obnoxiously loud, and begin to run around, I think the librarians are obligated to correct this. I understand this may be awkward, as that should be the job of the parents, but when they let their children treat the library like a playground, I think it is the job of the librarian to enforce the rules. Though I live much nearer to this library, I have made a habit of driving to Pewaukee's instead. For some reason, the library-goers there seem to be much more polite. Also the hours at this library suck. Sorry to be a negative Nancy, but I'd really like to see this place improve.

How can I rate a library as anything but 5 stars? But they deserve it. The kids said this is the…read morebest library, but I can't vouch for their criteria. I like how they have everything connected online, with requests for physical materials, text notifications, and ebooks. Staff has been excellent, and the social distancing has been good too, though not all patrons seem to be on board. But what's better for staying safe than reading a book? Or grabbing a movie? Check out this library.

Excellent library! Their staff is welcoming. The facilities…read moreare great and its programs, outstanding.

I love the Menomonee Falls Public Library. The staff is…read moreextraordinary; friendly, knowledgeable, and available. The building is clean and well maintained. There are continuous improvements; the coffee shop, programs and materials. I am very grateful. Karen K. December 14, 2025.

Great library in the place we call home. The kids area is neat with lot's to do and areas for…read morereading, playing and story times. The scheduled story times are great for the kiddos as well. The rest of the library seemed to have everything you could need. The staff is really helpful as well. So happy to have our library!

From the owner: Public libraryread more

Small but very nice! Very clean and organized, and certainly well-loved by the community. There…read morewere a lot of people there when I went in on a Saturday afternoon, and not just homeless. They even have a fireplace in the back corner that's a nice touch, perfect for cozy winter reading.

I live in Madison but am here for a few days to work on some writing. This was worth the 1 mile bus…read moreride and walk from Juneau Town. Lots of places to spread out and get your reading or work done. A gem.